Handout 4 Flashcards
is essentially a computerized system that assists tourism firms in the profitable manipulation of inventory and the smooth distribution of their products.
computer reservation system (CRS)
is a worldwide computerized reservation network used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel-related products or services by travel agents, online reservation sites, and large corporations.
global distribution system
is a collection of data about an individual traveler or a group of individuals traveling together.
PNR
first airline to develop forefront of technological innovation and created a computerized reservation system.
American Airlines
this is created using a technology that was originally designed for the United States Air Force to coordinate flight operations.
SABRE (Semi-Automatic Business Research Environment)
Delta airlines created
Delta Automated Travel Account System (DATAS)
United Airlines created
Apollo
In 1987, nine European carriers formed
Galileo
Air France, Iberia, Lufthansa, and Scandinavian Airlines (SAS) formed
Amadeus
In 1990, a merger between Northwest and TWA’s PARS and Delta’s DATAS formed
Worldspan
This refers to waht is paid when querying for a ticket or when booking a segment, which makes it difficult for trips with connection to compete with direct or flights booked with gds.
Fees
The interface most GDS providers use is the same since its beginning. As airlines introduce new products and services, GDS must allow the display of content beyond prices and schedules.
Weak in Innovation.
Airlines complained about full content agreements where an airline agrees to give the GDS the same information on availability and prices that they have for their direct distribution.
Contract Agreements
To encode a city or airport name, the transaction command is
DAN
To decode a city or airport name, the transaction code is
DAC