Handout 3 Flashcards
involves the use of the Internet, the World Wide Web (or simply Web), and mobile apps and browsers running on mobile devices to transact business.
“digitally enabled commercial transactions between and among organizations and individuals.”
E-commerce
include all transactions mediated by digital technology, i.e., transactions that occur over the Internet, the Web, and/or via mobile devices.
Digitally enabled transactions
involve the exchange of value (such as money) across organizations or individuals in return for products and services
Commercial transactions
It is a worldwide network of computer networks built on common standards. It links businesses, educational institutions, government agencies, and individuals together, and provides users with services such as e-mail, document transfer, shopping, research, instant messaging, music, videos, and news.
Internet
It is an information system that runs on the Internet infrastructure. It was the original “killer app” that made the Internet commercially interesting and extraordinarily popular.
World Wide Web
It provides the ability to access the Internet from a variety of mobile devices such as smartphones, tablets, and other ultra-lightweight laptop computers via wireless networks or cell phone service
Mobile platform
a software application, which is typically used when referring to
mobile applications, although it is sometimes used to refer to desktop computer applications as well.
app
a version of Web browser software accessed via a mobile device.
mobile browser
It is the most common type of e-commerce that most consumers are likely to encounter. It is where online businesses attempt to reach individual consumers.
Business-to-Consumer (B2C) E-Commerce
It is the largest form of e-commerce in which businesses focus on selling to other businesses.
Business-to-Business (B2B) E-Commerce
It provides a way for consumers to sell to each other with the help of an online market maker (also called a platform provider) such as eBay and Etsy or an on-demand service company such as Airbnb.
Consumer-to-Consumer (C2C) E-Commerce
It refers to the use of mobile devices to enable online transactions,
which involves using cellular and wireless networks to connect smartphones and tablet computers to the Internet.
Mobile E-Commerce (M-Commerce)
It is enabled by social networks and online social relationships. Its growth is driven by several factors, including the increasing popularity of social sign-on and social search and the increasing prevalence of integrated social commerce tools such as buy buttons,
shopping tabs, and virtual shops on Facebook, Instagram, Pinterest, and other social networking sites
Social E-Commerce
A variation of social e-commerce controls the mobile connection even further. It involves the use of mobile messaging apps such
as Facebook Messenger, WhatsApp, Snapchat, Slack, and others as a vehicle for companies to engage with
consumers.
conversational commerce
is a set of planned activities or business processes designed to result in a profit in a marketplace.
business model
aims to use and control the unique qualities of the Internet, the Web, and the mobile platform.
e-commerce business model
online retail stores, are similar to the traditional storefront, except the customers only have to connect to the Internet or use their smartphone to place an order.
E-tailers
They create an online environment where people with similar interests can transact (buy and sell goods); share interests, photos, and videos; communicate with like-minded people; receive interest-related information; and even play out fantasies by adapting personalities called avatars.
Community Providers
They distribute information content, such as digital video, music, photos, text, and artwork.
Content Providers
Google, Yahoo, MSN, and AOL offer users powerful search tools, as well as an integrated package of content and services, such as news, e-mail, instant messaging, calendars, shopping, music downloads, video streaming, and more, all in one place.
Portals
These are companies that process transactions normally handled in person, by phone, or by mail on behalf of consumers.
Transaction Brokers
They build a digital environment in which buyers and sellers can meet, display and search for products and services, and establish prices.
Market Creators
These entities offer services online and use a variety of revenue models. Some charge a fee or monthly subscriptions, while others generate revenue from other sources such as through advertising.
Service Providers
These are companies that supply products and services directly to individual businesses.
These are owned by one (1) company seeking to serve many customers.
E-distributors
