Guiding Techniques and Responsibilities Flashcards

1
Q

What are the five main needs of humans?

A

Biological and Physiological needs, Safety needs, Love and Belongingness needs, Esteem needs, Self-Actualisation needs.

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2
Q

What is the purpose of the guiding Code of Conduct?

A

To provide guidelines for acceptable and responsible behaviour in the guiding profession.

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3
Q

Name five expected outcomes of the guiding Code of Conduct.

A

Uphold the principles of the South African Constitution, provide quality service to all tourists, not discriminate against any tourist, be impartial and positive, be suitably dressed and presentable.

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4
Q

What are the definitions of cultural diversity and sensitivity, heritage and cultural resources, and respectful and acceptable conduct?

A

Cultural Diversity: The existence of a variety of cultures within a society, celebrating differences and contributions.
Heritage and Cultural Resources: Tangible and intangible elements representing a community’s history, traditions, and identity.
Respectful and Acceptable Conduct: Behaviour showing consideration, courtesy, and understanding towards others, avoiding hurtful actions or words, and being open-minded and adaptable.

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