Guiding Techniques and Responsibilities Flashcards
What are the five main needs of humans?
Biological and Physiological needs, Safety needs, Love and Belongingness needs, Esteem needs, Self-Actualisation needs.
What is the purpose of the guiding Code of Conduct?
To provide guidelines for acceptable and responsible behaviour in the guiding profession.
Name five expected outcomes of the guiding Code of Conduct.
Uphold the principles of the South African Constitution, provide quality service to all tourists, not discriminate against any tourist, be impartial and positive, be suitably dressed and presentable.
What are the definitions of cultural diversity and sensitivity, heritage and cultural resources, and respectful and acceptable conduct?
Cultural Diversity: The existence of a variety of cultures within a society, celebrating differences and contributions.
Heritage and Cultural Resources: Tangible and intangible elements representing a community’s history, traditions, and identity.
Respectful and Acceptable Conduct: Behaviour showing consideration, courtesy, and understanding towards others, avoiding hurtful actions or words, and being open-minded and adaptable.