Guiding Principles

Question 1

What are the four guiding principles?

Answer 1

1. Adhere to High Standards of Ethical Conduct
2. Focus on the Client’s Agenda
3. Earn the Right to Advance at Each Stage of the Coaching Process
4. Build Commitment Through Involvement

Question 2

What are the three practices associatd with: Adhere to High Standards of Ethical Conduct

Answer 2

• Devise a clear definition and philisophical orientation to guide your practice throughout the coaching process; commit to continuous personal and professional development
• Honor confidentiality and privacy - respect human and individual rights (“first do no harm”); acknowledge individual differences and diversity - strive for intercultural sensistivity (respect & dignity)
• Manage personal boundaries with clients, avoid conflicts of interest, and adhere to all applicable laws

Question 3

What are the three practices associatd with: Focus on the Client’s Agenda

Answer 3

• Concentrate on the client’s context (personal and organizational), where they are in their learning and change process, change agenda, rather than your agenda
• Make sure that everything you say, everything you do, every suggestion or recommendation you make, is of value to the client and promotes their agenda (ie aligned expectations)
• Always ask yourself the question “What’s in it for the client?”

Question 4

What are the three practices associatd with: Earn the Right to Advance

Answer 4

• Help clients move from the general (or foundational work - quick wins to build confidence) to the specific (or ore advanced work, outside of their comfort zone)
• Help clients connect potential options to core organizational and personal values, linking each suggested intervention to their goals, wants or needs
• Help clients make explicit the progress they have made toward their gaols and the work yet to be done (ie their emerging “story”)

Question 5

What are the three practices associatd with: Build Commitment through Involvement

Answer 5

• Talk less; listenmore, by asking powerful, high-leverage questions and helping clients make discoveries for themselves
• Realize that opposition and resistance is a natural part of the learning and change process, and is often a sign of involvement and should be explored with the client rather than stifled
• Involve the client at every phase of the coaching process in defining their situation, determing their needs, exploring options and developing solutions