GROUP 3 - EFFECTIVE COMMUNICATION SKILLS

Question 1

• Is the process of successfully exchanging information, ideas, and opinions.

• it is the ability to have a conversation with another person in an engaging way that is focused and consistent.

Answer 1

Effective Communication

Question 2

Give the importance of effective communication (ket ilan)

Answer 2

• it builds and maintain our relationships with other people

• it helps with decision making

• it reduces conflict

• it builds trust

• it can enhance one’s skills

• it encourages innovation

• it gives everyone a voice

Question 3

Types of effective communication skills

Answer 3

Active listening
Oral communication
Writing
Non-verbal
Public speaking
Presentation skills
Eye contact

Question 4

5 keys to effective communication

Answer 4

• choose your words wisely
• consider your tone, inflection, & body
• listen to what other say
• write less, say more
• know when to stop

Question 5

It is the process of
listening and
observing the
verbal
and nonverbal cues
being provided, and
then giving an
appropriate
feedback. ________ _________ is paying
attention with intent

Answer 5

Active Listening

Question 6

Is the cornerstone of human connection and understanding, serving as the fundamental means through which we express thoughts, emotions, and ideas.

Answer 6

Oral Communication

Question 7

Refers to the ability to convey information effectively and clearly through written text.

Answer 7

Writing

Question 8

Types of Non-verbal communication

Answer 8

Haptics
Iconics
Proxemics
Pictics
Oculesics
Chronemics
Vocalics
Kinesics