Grievance Committee

Question 1

What is the nature of a grievance complaint?

Answer 1

work-related

Question 2

What cases are applicable for grievance?

Answer 2

1. non-implementation of policies, practices and procedure on economic and financial issues
2. non-implementation of policies…on recruitment, promotion, transfer, etc
3. inadequate physical working conditions
4. poor inter-personal relationships and linkages
5. protest on appointments
6. all other matters giving rise to employee discontentment other than those above

Question 3

What are the exempted cases?

Answer 3

1. Administrative disciplinary cases
2. Sexual harassment
3. Union related issues and concerns

Question 4

What is the time frame for the grievance mechanism?

Answer 4

Filing- 3 days; Appeal - 5days; Investigation- 10 days; Decision - 5days

Question 5

What case can be filed if the head of the grievance committee fails to take action?

Answer 5

Neglect of duty

Question 6

What principles must be observed?

Answer 6

1. The employee/aggrieved party must be put at ease
2. The employee/aggrieved party must be encouraged to speak
3. Privacy in discussion
4. The case shall be heard fully
5. A definite action shall be reached

Question 7

What are the grievance protocol?

Answer 7

1. Discussion with the immediate supervisor (written or oral) - result is 3 days
2. Appeal to the higher supervisor (5 days appeal; 5 days result)
   3.