Green Book grievances Flashcards
1
Q
Carl Rogers counselor key attributes
A
respect, genuineness, and empathy
2
Q
unconditional positive regard, defined as accepting clients as they are
A
respect
3
Q
match between the counselor’s inner process and their response
A
congruence
4
Q
the ability to accurately understand the client’s experience as if it were your own and to communicate this understanding to the client
A
empathy
5
Q
restating what the client has said
i.e. repeating the last phrase of a client’s statement in the form of question to encourage further exploration
A
reflection
6
Q
the following are examples of _
head nodding, smiling, facing the client
A
attending behaviors
7
Q
stating in your own words what the client has just told you
A
rephrasing
8
Q
A
