GMS 200 Chapter 13 Flashcards
Management Information System
Meets the information need of managers in making daily decisions
Systematic Thinking
approaches problems
Intuitive Thinking
Approaches problems in a flexible and spontaneous fashion
Strategic Opportunism
FOCUSES on long term objectives while being FLEXIBLE in dealing with short term problems
Structured Problems
Are straightforward and clear with respect to information need
Programmed decision
Applies a solution from past experience to a routine problem
Unstructured Problems
Have ambuiguities and information deficiencies
Nonprogrammed Decision
Applies a Specific solution crafted for a UNIQUE problem
Crisis
An unexpected problem that can lead to disaster if not resolved quickly and appropriately
Crisis Management
Preparation for the management of crisis that threaten an organization health and well being
Certain Environment
Offers a complete information on possible action alternatives and their consequences
Risk Environment
Lack complete information bur offeres probabilities of the likely outcome for possible action alternatives
Uncertain Environment
Lack so much information that it is difficule to assign probabilities to the likely outcomes of alternatives
5 steps decision making process
Find and define the problem, Generate and evaluate alternative solutions, Make decision and conduct ethics double check, Implement the decision, evaluate the results
Clasical decision model
Describes decision making wih complete information