Globalization Flashcards

1
Q

What are the three streams of globalized HR (Parry, 2011)?

A

➔ Comparative HR: looks at the country/regional level
➔ Firm level: looks at MNCs who have to deal with different national contexts
➔ Cross-cultural HRM: looks at the individual worker and cultural differences of people working in the same firm

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2
Q

According to Budhwar & Sparrow (2002), what influences the types of HR practices in an organization?

A

➔ Institutional: laws & reg
➔ National culture: values and norms, social elite
➔ Industrial culture: normative isomorphism, benchmarking competitors
➔ Dynamic business environment: competition, IT, best practice, stakeholder theory etc.

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3
Q

Comparative HRM: what are the differences between the US and the NL?

A
The Netherlands has:
➔ Less individualism
➔ Stronger role of state
➔ Stronger role of trade unions
➔ Has public ownership (companies owned by the state)
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4
Q

What is the difference between convergence and divergence?

A

➔ Convergence approach assumes that best practices can be defined that are universally valid and applicable, irrespective of national culture or institutional context
➔ Divergence emphasizes the embeddedness of national management methods in their cultural and institutional context and therefore are more skeptical about cross-national learning from best practices

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5
Q

What is standardization?

A

Standardization is the extent to which the practices of MNCs’ subsidiaries resemble those of the parent company. There are two types:

➔ Country-of-origin effect: resembles HQ
➔ Dominant effect: a country gets dominant status due to superior economic performance

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6
Q

What is localization?

A

The extent to which their subsidiaries act and behave as local firms.

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7
Q

Why do MNCs transfer parent practices?

A

➔ See home qualities as superior
➔ Host government wants equal treatment of citizens
➔ Global business strategy
➔ Ethical merit of standardization i.e. security practices

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8
Q

What are the definitions of PCNs, HCNs and TCNs?

A

PCNs: parent country national working in a country other than their own country of origin (expat)
HCNs: host country national is an emplouee of an organization who is the citizen of the country the subsidiary is located in
TCNs: third country nationals represent neither the parent country or host country

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9
Q

What are the four types of international orientations to HRM

A

➔ Ethnocentric: strategic decisions for subsidiaries are managed at HQ, limited autonomy and key positions are filled by PCNs/expats.
➔ Polycentric: MNC treats each subsidiary as a distinct national entity with some decision-making autonomy. Different practices for different national entities. Employees are HCN and HQ is PCN.
➔ Regiocentric: MNCs uses managers from various countries (TCNs) within the geographic region of the subsidiary. HQ is still PCN.
➔ Geocentric: MNC takes a worldwide stance in respect of its operations. Try not to look at countries, HR managers should have an equal amount of decision making.

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10
Q

What are the specific control roles for expats?

A

1) Direct means of surveillance: control over subsidiary ➔ ethnocentric
2) Socialization: in order to transfer HQ philosophy ➔ polycentric
3) Informal communication networks: within MNCs

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11
Q

Which challenges are involved during the expatriation process?

A
➔ Supply side issues
➔ Costs
➔ Demand side
➔ Expatriate failure
➔ Repatriation
➔ Expatriate performance: part of home or host country?
➔ Career issues
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12
Q

What is culture and how does it influence cross-cultural HRM?

A

Culture consists in patterned ways of thinking, feeling, and reacting. It is something shared by most members of a given group, older members of a group pass on to younger members and shapes behaviour’s or structures one’s perception of the world. Cross cultural HRM looks at how cultural differences can influence certain HRM practices.

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13
Q

What are the three overarching societal values according to Aycan (2005)?

A

➔ Orientation towards performance: interpersonal relations vs. improve performance
➔ Degree of status hierarchy maintained: maintain hierarchy vs. promote egalitarianism and participation
➔ Level of desired flexibility and change: inflexible vs. flexibility (belief in change and development)

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14
Q

What are the characteristics of virtual teams?

A

➔ Share the same goal together
➔ Individuals are interdependent in their tasks
➔ Work separated by geographical distance
➔ Work is done virtually

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15
Q

Recruitment practices in virtual teams

A

➔ Selecting based on the same general attributes as face-to-face teams (abilities and socio-emotional capabilities)
➔ Value in avoiding too much homogeneity
➔ Similarity can aid the development of shared identity

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16
Q

Training and development practices in virtual teams

A

➔ Help develop social capital through learning how to use communication technologies and become proactive in group practices
➔ Offer explicit feedback
➔ Check in on absent group members

17
Q

Task design & compensation practices for virtual teams

A

Task design: idea generation > decision making

Compensation:

1) service team (same knowledge): team bonus
2) Project team (different expertise) ;knowledge based pay system when meeting certain criteria

18
Q

Common virtual problems:

A

➔ Cohesion: shared identity
➔ Trust: informal talks
➔ Conflict: due to unsaid differences in expectations
➔ Causal attribution: how do you explain someone’s behaviour?
➔ Mutual knowledge: of context and accessing dispersed knowledge (not knowing who to ask)

19
Q

Common virtual problems:

A

➔ Cohesion: shared identity
➔ Trust: informal talks
➔ Conflict: due to unsaid differences in expectations
➔ Causal attribution: how do you explain someone’s behaviour?
➔ Mutual knowledge: of context and accessing dispersed knowledge (not knowing who to ask)