General Server Etiquette

Question 1

Is it acceptable to tell a customer “no problem”?

Answer 1

No problem isn’t acceptable, however the following phrases are:

“absolutely”
“I would love to”
“my pleasure”

Question 2

What are four things I should be doing with guests?

Answer 2

1. Building Trust
2. Measured engagement with Guests
3. Promoting core/local products
4. Be responsible for each guest visit.