Gap Analysis Flashcards

1
Q

The difference btw current and future state is called what?

A

Gap Analysis

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2
Q

Employee surveys, focus groups, management interviews, external surveys, professional advisers, benchmarks, management reports, utilization metrics -specific performance measures.

A

Tools to Determine Current State of Gap Analysis

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3
Q

What is a baseline analysis?

A
  1. Cost
  2. Utilization
  3. Vendor Performance
  4. Employee satisfaction
  5. Vendors contracts. - termination clauses
  6. Baseline measurements
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4
Q

What is an a Competitive Analysis?

A
  1. Define our Peer Group, competitors -acquire group comparison data
  2. Determine and find benchmarks
  3. Analyze results relative to desired state
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5
Q

How do you evaluate your strategies and goals?

A
  1. Are they SMART?
  2. What was the desired outcome for these goals versus the actual?
  3. Why was goal not met?
  4. What can we change?
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6
Q

How do you conduct a Workforce Analysis?

A
  1. What are the costs currently, and historical?
  2. Participation currently and over time
  3. Level of appreciation for the offering
  4. What programs being used and how?
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7
Q
  1. Aging workforce
  2. Generations in the workforce
  3. Household composition
  4. Voluntary benefits
  5. Consumer-Driven Health Plans
A

What are Workforce Trend Considerations

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8
Q

How do you determine the Desired State for Benefits?

A

Develop goals and the tactics to create them.

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9
Q

Benefit goals for the desired state should be in line with the benefits strategy, business strategy, mission and vision (line of site)

Must be SMART

A

What do you need to think about when setting your desired state benefits goals?

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10
Q

How do we develop tactics? What needs to be considered so we know we met our goals?

A

What is the criteria for success?

When and how will results be measured? Plan utilization? Enrollment patterns?

Who needs to know about the results and how will we tell them?

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11
Q

What best describes a method for defining a peer group for purposes of competitive analysis?

A

Determine who you are competing for talent with.

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12
Q

What main areas should you examine when you are conducting a workforce analysis to determine if the benefits offering is meeting workforce needs?

A

Cost, participation levels, level of appreciation, and utilization rates

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13
Q

What is a reason why employers offer voluntary benefits?

A

To satisfy increasingly diverse employee needs

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14
Q

How will benchmarking benefit you when analyzing your current benefits state?

A

It helps to determine how well plans are operating and what changes or enhancements are needed to keep you competitive.

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15
Q

What will assist you in determining your Current Benefits State?

A

Conduct both baseline and competitive analysis.

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