Funding, Customer Service & Operations Flashcards

1
Q

Common Methods of Funding/ Sources of Capital

A

Internal Funding
Brokering
Discounting
Recourse Debt
Asset Securitization

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2
Q

Internal Funding

A

Many banks and other large financial institutions have purchased or started their own leasing companies.

These subsidiaries are often funded entirely by the parent financial institution.

The parent financial institution will typically charge the leasing subsidiary an internal interest rate.

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3
Q

Brokering

A

Broker acts as intermediary between the lessee and the funding source (Funding Source –> Broker –> Client)

Advantages
~ Little to no economic risk except for reps and warrantied in the broker agreement
No servicing platform required

Disadvantages
~Broker’s profit limited to the upfront commission paid on the transaction
Servicing relationship is transferred to funding source

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4
Q

Discounting

A

Lessor sells remaining rents of a lease to a funding source
Lessor retains ownership of the equipment
Value of the rents is determined by discounting the future rents to their present value
May be with or without recourse

**(Test nugget - know that the lessor typically retains the title and is therefore responsible (retains ownership, then ultimately responsible for taxes, etc.)

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5
Q

Discounting Advantages

A

Lower cost of funds
Greater flexibility and more control
Brand identity (ex: to be associated with FAEF)
Increased revenue (residual, interim rent, etc.)
Lessor retains customer relationship

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6
Q

Discounting Disadvantages

A

Significant reps and warranty clauses
Lessor may retain some or all of the risk
May require working capital
Upfront profit could be less than a brokered deal

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7
Q

**(Discounting) When discounting a stream on a non-recourse basis, the lessor typically represents and warrants:

A

~ Lease is valid and enforceable
~ Lessor has title to the equipment
~ Equipment has been delivered
~ UCC filing has been made in a timely manner

Test nugget - memorize these; what’s something that doesn’t need to be under reps and warranties? That the lessee will make all of the payments; they have done their due diligence, but can’t guarantee that the lessee will pay (non-recourse)

Who can tell me more about a what a UCC filing is?

UCC filings or liens are legal forms that a creditor files to give notice that it has an interest in the personal or business property of a debtor. Essentially, UCC lien filings allow a lender to formally lay claim to collateral that a debtor pledges to secure their financing.

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8
Q

Recourse Debt

Revolving Lines of Credit–> Permanent or Term Debt–> Subordinated Debt

A

Two types – Traditional Credit Facility, Warehouse Line

Lender does not usually underwrite, fund, or take a security interest in individual transactions

Lender requires the lessor to stay consistent with their underwriting/credit policy

Typically supplied by a bank and the rate is tied to an index
Lender files a blanket lien against all of lessor’s assets

(Test nugget - this is the method of funding that relies most on the financial strength of the lessor

This is combining the working capital of the funding source with additional credit capabilities
The facility (bank) is committed for a one-year period (typically); so if the lender does not renew the line, the borrower has to pay off any amounts owed

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9
Q

(Recourse Debt)
Traditional Credit Facility

A

Used to fund leases to be held in the lessor’s portfolio on the lessor’s balance sheet

Terms are typically 1-2 years and typically renew

Terms are not ties to the duration of the underlying leases in the portfolio

Test Nugget- Warehouse Line and Traditional Credit Facility both are lines of credit to give to loan originators

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10
Q

(Recourse Debt)

Term Debt

A

Provided by a bank and used for long term-basis

The duration of the loan is often ties to the maturity of the underlying leases

The interest rate is typically fixed at commencement

Lender files a lien against the pool of assets securing the loan

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11
Q

(Recourse Debt)

Subordinated Debt

A

Is junior and ranks behind (gets paid back after others are whole) any senior Traditional Credit Facility, Warehouse Line or Term Debt in case of bankruptcy or liquidation

Higher intertest rate to compensate for risk

(Test Nugget: Subordinated debt (also known as a subordinated debenture) is an unsecured loan or bond that ranks below other, more senior loans or securities with respect to claims on assets or earnings.

Subordinate debt- when will the repayment take place?

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12
Q

Advantages of Recourse Debt

A

Allows lessor to retain the long-term economic benefits of holding leases (early termination, residuals, renewal income, fees, interim rent)
Control and flexibility over credit, underwriting, and funding of transactions

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13
Q

Disadvantages of Recourse Debt

A

Greater risk
Limited capital
Increase in back-office expenses (labor, systems, etc.)

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14
Q

How to Qualify for Debt

A

Track Record
Lenders typically want to see a minimum of 1 year or more of validation of success with the credit model and performance (FAEF requires 3)

Financial Strength/Equity
Lenders look to equity to mitigate risk associated with unforeseen losses between the value of assets and the amount borrowed
High leverage ratios are perceived as higher risk with influences the pricing and availability of debt
May be in the form of paid in capital or retained earnings

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15
Q

**Asset Securitization

A

Used to describe the aggregation of similar types of assets (equipment leases) into a legal structure

Assets are used as collateral to support a bond or note

(Nuggets- Securitization - allows the owner of the assets to make illiquid assets marketable to investors.

A security is a tradable financial asset. The term commonly refers to any form of financial instrument

Additional information - Asset-backed securities (ABS) are financial securities backed by assets such as credit card receivables, home equity loans, and auto loans.

Pooling securities into an ABS is a process called securitization.
Although similar to mortgage-backed securities, asset-backed securities are not collateralized by mortgage-based assets.

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16
Q

Asset Securitization Advantages

A

Low cost of funds

Scale and depth of funding – ability to borrow amounts larger than lines of credit allow

Access to capital markets

17
Q

Disadvantages of Asset Securitization

A

Expertise (especially legal)
High expenses associated with process
Very time-consuming to set up
Uniformity within the portfolio
Complex account system required

18
Q

**State Regulations

A

Electronic Recycling – fees on the purchasing of electronic devices

Security Breach – notification to customer if there is a security breach of personal information

Automatic Renewal – SOME states regulate the renewal or end of contract terms for unscrupulous business practices

CA lenders license – covered in law section

Usury – regulates maximum interest rates in that state

Licensing/good standing – covered in law section

19
Q

**Federal Regulations

A

Test nugget - know that ECOA mandates if a transaction is declined a “Reg B” letter is sent
Test nugget - know that CFPB was created to protect individual consumers but has been interpreted to includes smaller equipment financing transactions

ECOA (Equal Credit Opportunity Act) – states that it is unlawful to make credit decisions based on sex, marital status, race, color, religion, national origin or age, etc. Also, mandates if a transaction is declined a “Reg B” letter is sent (notice of decline)

Patriot Act – created as an extension of the BSA (Bank Secrecy Act) to help detect and prevent terrorist financing (money laundering)- due to 9/11

OFAC (Office of Foreign Asset Control) - query used by financial institutions to identify known criminals

FinCEN (Financial Crimes Enforcement Network)– requires institutions search their databases for connections to known criminals

Service Organization Controls – developed by the American Institute of Public Accountants to ensure that third party service companies hired by banks have adequate controls in place regarding security, system security, payments, billing, etc.

20
Q

Funding

A

Final phase of the origination process

Executed documents are audited to authenticate customer, ensure completeness, verify accuracy, and to look for signs of fraud

Funds are released to equipment supplier

21
Q

Standard Funding Package

A

Invoice
Verification of Executed Documents (wet signature, eSignature)
Insurance
Delivery and Acceptance (D&A)
UCC
Verbal Verification
Tax Treatment
Equipment Inspection
Driver’s License

A UCC-1 financing statement (an abbreviation for Uniform Commercial Code-1) is a legal form that a creditor files to give notice that it has or may have an interest in the personal property of a debtor (a person who owes a debt to the creditor as typically specified in the agreement creating the debt).

22
Q

Titled Funding Package

A

Invoice/Notarized Bill of Sale

Power of Attorney (POA)

Title/Manufacturer Statement of Origin (MSO)

Notary

Deriver’s License (Confirm Commercial Driver’s License)

(Test nugget - know that you’ll want to get a POA on a funding package, but it is NOT standard on a non-titled deal)

23
Q

Verification of Executed Documents

A

Regardless of signing method, document packages are checked to verify the following:

Executed documents are the originals
Each document is signed by the proper authority
Document language is not crossed out, erased or modified
Resolution documents (if required) are properly signed for the customer entity type and transaction size

Test nugget – know what is required to verify the executed document

24
Q

**Software

A

CRM
~System of record for tracking activity with contacts

Origination
~System of record for quoting, credit application through documentation and funding

Portfolio Management (Accounting and Servicing)
~System of record for funded and booked leases

25
Q

**eSignatures

A

Authentication
~Email authentication
~Passcode
~Knowledge-Based Questions

Signature
~Document may be tagged with signers’ information and places where they need to be signed and/or initiated

Vaulting
Method for ensuring that you are transferring the “authoritative copy” of the true original document

Test nugget – Know the authentication methods
Test nugget – Know vaulting

26
Q

**Business Functions

A

**3rd Party Services
~UCC, tax calculation, credit bureaus, etc.

Data Repository, Reporting Analytic Tools
~The ability to pull information from multiple systems to analyze data to help businesses operate and grow

Content Management
~Online content storage system for accessing documents, details to consider:
Security, Redundancy, Audit tracking, Findability, Corporate Support Systems

Test nugget – Know what 3rd Party Services are

27
Q

Infrastructure

A

Infrastructure represents the software components to run your business and include:

Business Process Management
A layer of software that ties your processes together across multiple core systems

Business Productivity and Corporate Applications
Everyday business applications such as spreadsheets (Excel), word processing (Word), presentations (PowerPoint), etc.

**API (Application Programmable Interfaces)
A means to which different disparate systems can integrate with each other. Allows your specific systems to pull credit bureaus, file UCCs, tax rates asset valuation, etc.

Test nugget – Know what APIs are

28
Q

** Pre-Booking Customer Service

A

Sales & Credit
~Matching the borrower with the right equipment and financing solution

Documentation
~Explaining and negotiating the documents

Funding
~Tying up loose ends to get the transaction closed

Test nugget – Know which are pre vs. post booking!!

29
Q

**Post-Booking Customer Service

A

Payoff Requests
Early Termination Payoffs
End of Term
Renewals
Legal/Liquidation
Sales and Property Taxes
Account Inquires
Contract Adjustments
Contract Assumptions
Proactive Payment Relief Scenarios
Billing and Collections
Insurance
Title Management
Account Reconciliations

**Test nugget – difference between payoff and Early Termination Payoffs is that an Early Termination Payoff is an upfront agreement included in the contract documentation that indicates a specific payoff amount usually based on a certain number of payments. As in all payoffs, all sales taxes and property taxes need to calculated and collected as per state guidelines.

30
Q

**Insurance Administration

A

Property Insurance
Lessor to be names as loss payee
Should be sufficient to compensate lessor for loss of its equipment

Liability Insurance
Lessor to be names as additional insured as to protect itself from a claim being made against them as a result of physical injury from the equipment

Insurance Binders
Temporary document used as proof of insurance and confirmation that the customer has applied to purchase an insurance policy

Insurance Certificate
Issued by the insurance agent of the company confirming that the borrower has the necessary coverage

Force-Placed/Automatic Insurance
If the borrower fails to provide required insurance coverage, the lessor reserves the right to buy adequate coverage and charge the borrower

**(Test nugget – Know the definition (below the title)
**(Test nugget – Know the difference between an insurance binder vs. certificate)

31
Q

Property Insurance

A

Lessor to be names as loss payee

Should be sufficient to compensate lessor for loss of its equipment

32
Q

Liability Insurance

A

Lessor to be names as additional insured as to protect itself from a claim being made against them as a result of physical injury from the equipment

33
Q

Insurance Binders

A

Temporary document used as proof of insurance and confirmation that the customer has applied to purchase an insurance policy

34
Q

Insurance Certificate

A

Issued by the insurance agent of the company confirming that the borrower has the necessary coverage

35
Q

Force-Placed/Automatic Insurance

A

If the borrower fails to provide required insurance coverage, the lessor reserves the right to buy adequate coverage and charge the borrower