Functions of Communication

Question 1

Functions of Communication

Answer 1

• Regulation/Control
• Social Interaction
• Motivation
• Information
• Emotional Expression

Question 2

• encourage people to live better
• ex: clarifying to employees what is to be done, how well they are doing and what can be done to improve performance if it’s subpar

Answer 2

Motivation

Question 3

• functions to control one’s behavior

- ex: organizations have authority hierarchies and formal guidelines that employees are required to follow

Answer 3

Regulation/Control

Question 4

• facilitates people’s expression of their feelings and emotions
• The communication that takes place within the group is through which members show their frustration and feelings of satisfaction.

Answer 4

Emotional Expression

Question 5

• used to produce social relationships; used to develop bonds, intimacy, relations, used to express preferences, desires, needs, wants, decisions, goals, and strengths
• for many employees, their workgroup is a primary source for this function

Answer 5

Social Interaction

Question 6

• function with a role in facilitating decision making

- transmits the data to identify and evaluate alternative choices.

Answer 6

Information