Frameworks Flashcards
1
Q
What are the 9Ps of ecommerce?
A
Platform’, ‘Project’, ‘Partner’, ‘Payments’, ‘Performance’, ‘Personas’, ‘Products’, ‘Propositions’ ‘People’.
2
Q
What are the 4Cs of eCommerce?
A
‘Customer journey’, ‘Channels’, ‘Customer acquisition’ and ‘Conversion rate optimisation’ (CRO).