Foundations of Counseling Flashcards
Name Three Basic Forms of Financial Counseling
Remedial, Preventative, Productive
When would you use Remedial Counseling?
Client is experiencing financial, emotional and personal discomfort
When would you use Preventative Counseling?
Client perceives need for productive use of resources. Has aspects of remedial and productive.
When would you use Productive Counseling?
When Client wants to establish long term goals, is financially stable and wants to use resources more beneficially.
What are the 3 Learning Styles?
Auditory, Visual and Kinesthetic
What is Auditory Learning Style?
Hearing and Talking
What is Visual Learning Style?
Watching others, seeing film, studying diagrams
What is Kinesthetic Learning Style?
Active participation (feeling, action), trial and error approach
What are the 8 elements of persuasion?
Reciprocation, Scarcity, Authority, Credibility, Social Proof, Power of Because, Comparability, Primacy and Recency
Explain different methods of Communication
Verbal, Nonverbal, Space Channel, Listening Channel, Tonality, Rate and Volume
What are the 5 Major components of Communication?
Sender, Message, Channels, Receiver, Environment
Define Primacy
Suggests that information that occurs early in an interchange is likely to be remembered longer and in greater detail than material that occurs in the middle of the interchange.
Define Recency
The last information presented will be remembered with clarity.
What are the 4 general rules of communication?
Provide an overall perspective about topic under discussion, use simple words, be specific, use repetition
Define Nonverbal Pacing
Deliberately paces (mirrors/matches) another person’s behavior. Includes posture, hand gestures and use of space.
