Forelæsning 13

Question 1

Psychological safety

Answer 1

belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.

• Lack of psychological safety leads to missed opportunities
• It can happen in a hierarchical organization
• It must be allowed to fail

Question 2

Team creation

Answer 2

• Forming
• Storming
• Norming
• Performing

Question 3

Forming

Answer 3

• Groups forms itself, i.e. find out what the individual can and what is expected.

Question 4

Storming

Answer 4

• The team is really starting to discuss what the job is all about and what are the expectations for team members.
• The tea is in a ‘panic’ stage where many will believe that they will fail and not get through.

Question 5

Norming

Answer 5

• The team begins to discuss what is expected of them from the outside world.
• To meet this stage the group will be sufficiently functional.
• The individuals have to ‘forget’ themselves and think outside the box, there are other ways of accomplishing the task.
• All need not agree, but the majority have to agree.

Question 6

Performing

Answer 6

• A homogeneous group will work as they always have.

- A heterogeneous group will work on the way they have come together to agree on.

Question 7

Problems using teams

Answer 7

1. Coordination – Process errors/loss in larger groups. Also, greater chance of including a weaker performing individual in the decision making.
2. Motivation – Social loafing (people are prone to exert less effort on a task if they are in a group versus when they work alone.)

Question 8

Advantages using teams

Answer 8

1. Larger groups will be more likely to include a member who performs better than the rest and, for example, get a correct answer faster on behalf of the entire team.
2. BUT the groups do not perform better than the best member – and social dynamics could weaken the best practice.

Question 9

Visible elements of diversity

Answer 9

Gender, race, ethnicity, age etc.

Question 10

Non-visible elements of diversity (deep-level)

Answer 10

Knowledge, skills, perspective etc.

Question 11

Minority groups

Answer 11

Women, racial/ethnical minorities, disabled, elders, lesbian/gay etc.

Question 12

Types of discrimination (2)

Answer 12

Direct discrimination

Subtle discrimination: Assumptions, information, interaction

Question 13

Why virtual teams?

Answer 13

• Members of virtual teams can work on several types of tasks in different teams
• Best talent without geographical restrictions.
• Less costly, more green, more flexible.

Cultural- and status differences are often reduced in virtual teams, and there is less pressure to conform to the social norm. Communication is shallow (overfladisk) and conflict can spin out of control.

Question 14

Problem with VT

Answer 14

• Language issues
• Cultural differences
• Different time zones