FNT Flashcards
1
Q
FACE
A
face is linked to emotional significance of our self-image in public and the way we want to present ourselves to others
2
Q
FACEWORK
A
is seen as “a set of communicative behaviours that people use to regulate their social dignity and to support or challenge the other’s social dignity” (Ting-Toomey and Kurogi, 1998: 188).
3
Q
preventative strategies (6)
A
credentialing suspended judgement appeal pre-disclosure pre-apology hedging disclaimer
4
Q
restorative strategies (4+3)
A
excusing
justification
passive aggressiveness
self-depracating
- humor
- avoidance
- direct aggression
5
Q
conflict styles (8)
A
interacting compromising dominating avoiding obliging emotional expression passive aggressive third-party help