FIVE Q

Question 1

Includes analytical processes and the general policies, practices and procedures that define how all aspects of the laboratory are
done (Quality Assurance)

A. Quality Control (QC)
B. Quality Laboratory Process(QLP)
C. Quality Improvement (QI)
D. Quality Assessment (QA)
E. Quality Planning (QP)

Answer 1

B. Quality Laboratory Process(QLP)

Question 2

Emphasizes statistical control procedures, but also includes nonstatistical check procedure such as linearity checks, reagents and standard checks and temperature monitoring

A. Quality Control (QC)
B. Quality Laboratory Process(QLP)
C. Quality Improvement (QI)
D. Quality Assessment (QA)
E. Quality Planning (QP)

Answer 2

A. Quality Control (QC)

Question 3

Concerned primarily with broader measures and monitoring of
laboratory performance (TAT, patient ID, test utility).

A. Quality Control (QC)
B. Quality Laboratory Process(QLP)
C. Quality Improvement (QI)
D. Quality Assessment (QA)
E. Quality Planning (QP)

Answer 3

D. Quality Assessment (QA)

Question 4

A structured problem solving process to help identify the root cause of a problem and a remedy for that problem.

A. Quality Control (QC)
B. Quality Laboratory Process(QLP)
C. Quality Improvement (QI)
D. Quality Assessment (QA)
E. Quality Planning (QP)

Answer 4

C. Quality Improvement (QI)

Question 5

Provides the planning to eliminate problems identified by QI

A. Quality Control (QC)
B. Quality Laboratory Process(QLP)
C. Quality Improvement (QI)
D. Quality Assessment (QA)
E. Quality Planning (QP)

Answer 5

E. Quality Planning (QP)

Question 6

is a set of methodologies and tools used to improve business processes by reducing defects and errors, minimizing variation, and increasing quality and efficiency.

A. Quality Control (QC)
B. Quality Laboratory Process(QLP)
C. Quality Improvment (QI)
D. Six Sigma
E. Quality Planning (QP)

Answer 6

D. Six Sigma

Question 7

Six Sigma Methodology comprises five data-driven stages

Answer 7

(DMAIC)

Define
Measure
Analyze
Improve
Control

Question 8

designed to reduce waste, increase efficiency, and improve customer satisfaction; often used in clinical laboratories to improve turn around time (TAT)

A. Quality Control (QC)
B.LEAN
C. Quality Improvment (QI)
D. Six Sigma
E. Quality Planning (QP)

Answer 8

B.LEAN

Question 9

** Medical Laboratories is an international standard that specifies the requirements
for quality and competence in medical lab environments. Essentially, it is a standard that requires Labs to develop a robust, reliable quality management system (QMS) **

a. ISO15189:2022
b. ISO15189:203
c.ISO15189:2023

Answer 9

a. ISO15189:2022

Question 10

**Targets organizational and employee performance by aligninggoals and objectives throughout the organization, including timelines, tracking, and feedback in the process
**

a. Benchmarking
b. Control chart
c. Cause-and-effect diagram
d. Pareto chart
e. Management by objective (MBO)

Answer 10

e. Management by objective (MBO)

Question 11

process whereby the best process in one organization is modified to fit similar
processes in another organization

a. Benchmarking
b. Control chart
c. Cause-and-effect diagram
d. Pareto chart
e. Management by objective (MBO)

Answer 11

a. Benchmarking