Fire Officer Flashcards
Reinforcement Theory
Definition:
4 types:
This theory suggests that behavior is a function of its consequences. Probably the best known motivational theory
Positive and negative reinforcement, extinction, punishment
Motivation-hygiene thoery
Breaks motivation into two parts: hygiene factors and motivation factors.
Hygiene-conditions external to the individual such as pay and work conditions
Motivation-internals such as desire for recognition, achievement, advancement
Goal setting theory
Relies on natural competitiveness of people.
Equity theory
This motivational process suggests employees evaluate the outcomes they receive for their inputs and compare them with the outcomes other receive for their inputs
Expectancy theory
Motivational theory based on the premise that people will act in a manner they believe will lead to an outcome they value.
FF psychomotor skill levels:
Initial
Plateau
Latency
Mastery
Types of problems FO could be expected to encounter can be classified into four broad categories:
In-house issues
Internal department issues
External issues
High profile incidents
The conflict resolution model is a basic approach that can be used in situations where_____________ is the primary problem or a complicating factor.
Interpersonal conflict
A fire officer could be faced with three different types of citizen complaints…..
- The conduct or behavior of a fire fight or group of ff’s
- The fire company’s performance or service delivery
- Fire department policy
3 recommendations for developing fire Co
Develop personal library
Know the neighborhood
Use problem solving scenarios
Wildland Overhaul
Crews should saturate a perimeter area that extends at least _________ beyond the burned area
at least 50ft.
