Final Validation Flashcards
1
Q
Greeting
A
6
Within 1 Minute
Use Chit
Use Name
Dined with us/From Area?
What brings you in? Special Occasion?
Allergens
2
Q
Spiel
A
6
Describe most popular cocktails
Mention Local Beers
Brief Wine tour
Mention 2 Suggested Apps, 1 Bread, Circle back to ask about bread
Tour of Menu with Gordon’s Favorites and describe a Signature Dish
Suggest Ala Carte Sides for sharing family style
3
Q
Service
A
9
Drinks with 3 minutes on tray served from bottom of glass
Water and Beverage Refills
Appropriate Marking
Know Temps and color
Crumb Table with Football
Verbiage
Seat Numbers
2 Bite Checks
Run Food, Bus Tables
4
Q
Closing
A
4
Offer Coffee and Expresso
Offer STP
Present check on edge of table after dessert finished or table clear
Thank guest by name when returning check
