Final test yr11 Flashcards

1
Q

Efficiency

A

Ability to accomplish a job with low expenditure of time and effort

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2
Q

Productivity

A

Getting good return for the effort put into a task

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3
Q

Sustainabilty

A

Ability to maintain a task over a period of time

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4
Q

Interrelationship between efficiency, sustainabilty and productivity

A

Efficiency increases business productivity, and the sustainability of a task will impact its ability to be efficient over time.

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5
Q

Performance management

A

-Tool helping managers to monitor and evaluate employee quality of work.

-Often done by measuring employees against key performance indicators (KPIs).

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6
Q

How Performance managment improves efficiency and performance

A

-Self reflection is undertaken allowing individuals to find errors in their work method

-Common errors across employees can result in the identification of specific training needs

-Expected standards can be communicated

-Good work can be recognised increasing employee satisfaction and thus efficiency

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7
Q

Considerations for individuals in the workplace

A

Pay- Increased pay may influence longer hours or the fulfillment of higher roles with increased pressure

Conditions- Benefits such as long periods of leave or the covering of individual necessities may make a role more attractive

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8
Q

Ethical considerations

A

Ethics- A set of rules to guide behaviour

Ethical considerations- Controversial issues faced due to ethics

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9
Q

Code of conduct

A

A set of rules around behaviour designed to act accordingly to a code of ethics the business deems important.

-Usually created to deal with ethical considerations

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10
Q

Functions of a code of conduct

A

-A set of internal values for employees to follow
-Define company culture
-Let customers understand the values behind a business

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11
Q

Organisational restructuring

A

Action of a business changing its hierarchical model to improve efficacy and fit a market more effectively

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12
Q

Reason for restructuring

A

-New consumer trends

-Innovations redefining the market

-Company market share decrease due to competitors

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13
Q

Organisational restructuring can be difficult because of?

A

Deeply embeded structures in a business model

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14
Q

RWE examples of organisational restructuring

A

Netflix introduced streaming services in 2007 to replace their DVD rental service

In 2013/14 Qantas restructured by updating planes and services, as well as looking more modern

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15
Q

Workplace reform

A

Changes in labour laws to improve working conditions, can also influence a business to undergo organisational restructuring

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16
Q

Organisational restructuring impacts on career development

A

-Privatisation of a business may result in staff cuts.

-Deregulation can make people working in smaller businesses redundant.

-Work place flexibility can make an employee multi-skilled thereby increasing job satisfaction.

17
Q

Work life balance

A

Ability to maintain harmonious relationship between work and personal life

18
Q

RWE of performance management

A

conventional approach that looks at performance management as the set of activities that examines an employees performance over the year, eg school reports for students

19
Q

RWE of unsustainable business model

A

Last Video Ezy stores shutdown in 2021 due to DVD rentals becoming an unsustainable business model compared to streaming services

20
Q

RWE of sustainable business model

A

Netflix is a sustainable business model due to the convenience of online streaming services which will be the most efficient method for an indefinite period time

21
Q

RWE of code of conduct

A

Members of the law society are expected to work respectfully and cooperatively, and refuse any attempts at bribery