Final test yr11 Flashcards
Efficiency
Ability to accomplish a job with low expenditure of time and effort
Productivity
Getting good return for the effort put into a task
Sustainabilty
Ability to maintain a task over a period of time
Interrelationship between efficiency, sustainabilty and productivity
Efficiency increases business productivity, and the sustainability of a task will impact its ability to be efficient over time.
Performance management
-Tool helping managers to monitor and evaluate employee quality of work.
-Often done by measuring employees against key performance indicators (KPIs).
How Performance managment improves efficiency and performance
-Self reflection is undertaken allowing individuals to find errors in their work method
-Common errors across employees can result in the identification of specific training needs
-Expected standards can be communicated
-Good work can be recognised increasing employee satisfaction and thus efficiency
Considerations for individuals in the workplace
Pay- Increased pay may influence longer hours or the fulfillment of higher roles with increased pressure
Conditions- Benefits such as long periods of leave or the covering of individual necessities may make a role more attractive
Ethical considerations
Ethics- A set of rules to guide behaviour
Ethical considerations- Controversial issues faced due to ethics
Code of conduct
A set of rules around behaviour designed to act accordingly to a code of ethics the business deems important.
-Usually created to deal with ethical considerations
Functions of a code of conduct
-A set of internal values for employees to follow
-Define company culture
-Let customers understand the values behind a business
Organisational restructuring
Action of a business changing its hierarchical model to improve efficacy and fit a market more effectively
Reason for restructuring
-New consumer trends
-Innovations redefining the market
-Company market share decrease due to competitors
Organisational restructuring can be difficult because of?
Deeply embeded structures in a business model
RWE examples of organisational restructuring
Netflix introduced streaming services in 2007 to replace their DVD rental service
In 2013/14 Qantas restructured by updating planes and services, as well as looking more modern
Workplace reform
Changes in labour laws to improve working conditions, can also influence a business to undergo organisational restructuring