Final Study Flashcards

1
Q

3 important perceptual phenomenon?

A

Perceptual filters
Perceptual adaptation
Perceptual vigilance

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2
Q

How does the cognitive miser theory affect perception of marketing messages? Perceptual filters

A

Attention is strategically allotted based on how

useful the stimuli is

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3
Q

How does the cognitive miser theory affect perception of marketing messages? Perceptual adaptation

A

Attention decreases for familiar stimuli

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4
Q

How does the cognitive miser theory affect perception of marketing messages? Perceptual vigilance

A

Attention is allotted to active goals and current

needs

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5
Q

How does the cognitive miser theory affect perception of marketing messages? Thin-slice processing

A

Our brains are extremely stingy in expending cognitive
resources
A perceptual necessity more than “laziness”

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6
Q

Does relying on thin-slices have a positive or negative effect on consumers’ decisions?

A

Individuals frequently make decisions on thinslices
of data
- The power of RAPID EVALUATION
- Implicit Attitudes vs. Explicit Attitudes

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7
Q

How does the cognitive miser theory affect perception of marketing messages? Spotlight effect

A

Our brains are extremely stingy in expending cognitive
resources
A perceptual necessity more than “laziness”

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8
Q

Automatic perceptual processes: Mere exposure effect

A

the effect by which familiar
(frequently seen) stimuli are judged to be
more attractive.

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9
Q

What is priming and how does it work? How do marketers use it? How is it a type of “subliminal advertising”?

A

A prime activates a semantic area of
the brain, making related concepts
more accessible.

Primes activate concepts, roles, and
goals
- Must already exist!
- Common latent goals include affiliation,
competition, impression management, drives

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10
Q

Pricing signals (Why do they work and what makes them even more effective? What are common signals? Do signals always help consumers find the best deals?)

A

… few consumers have an accurate and up-to-date
list of prices for all possible goods in memory.

….firms signal “good deal” to
the consumer by using several common
tactics

SALE SIGNS
Prices that end in 9
Signpost items
Price guarantees

  • Can increase demand by 50%
  • The 30% rule
Ambiguous
1. Infrequently bought goods
2. New or novice consumers
3. Product designs change frequently over
time
4. Product quality or sizes widely vary
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11
Q

What are Four Important

Economic Signals?

A
  • Pricing signals
  • Advertising signals
  • Personnel signals
  • Corporate action signals
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12
Q

Psychophysics – what is it?

A

the science that focuses on how
the physical environment is integrated into the
consumer’s subjective experience

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13
Q

Volume illusions and their influence on consumption (Wansink bowl studies)

A
  1. Volume
    - Perceptions of amount
    - Influence on consumption (rate)
  2. Weight
    - Perceptions of weight
    - Influence on quality judgments
  3. Taste
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14
Q

Haptics – what is it?

Need for Touch scale – what is NFT and what implications does it have for the marketplace?

A

are functionally discrete systems
involved in the seeking and processing of
information determined by the hand.

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15
Q

Haptics – what is it?
Weight-Quality relationship (what is the paradox??)
Power versus precision grip

Weight-Quality relationship (what is the paradox??)
Materials and engineering design

A

Packaging
- Power Grip versus Precision Grip

Product design

  • The illusion of weight
  • Materials and environmental sustainability
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16
Q

Multiattribute Attitude Model (MAAM)

A

Fishbein’s

17
Q

What are the 6 Elements of Persuasion?

A
  • Reciprocation
  • Consistency
  • Social Validation
  • Liking
  • Authority
  • Scarcity
18
Q

Two facts about PKM?

A
  • Consumers are savvy about persuasion attempts

- The PKM highlights the need for messages that fly “under the radar”

19
Q

Two facts about PKM?

A
  • Consumers are savvy about persuasion attempts

- The PKM highlights the need for messages that fly “under the radar”

20
Q

Human needs

A
Biogenic needs
- Food, water, warmth, shelter, sleep, sex
Psychogenic needs
- Being appreciated
- Being important
- Control and predictability
- Cultural values
21
Q

List of Values

A

Milton Rokeach

Terminal Values: The desired end-state
- A comfortable life, adventure, self-respect, freedom,
affirmation, love

Instrumental Values: The values necessary to
achieve the desired end-state
- Ambitious, hard-working, creative, kind, independent, risk seeking, productive

22
Q

Elaboration Likelihood Model

A

Two distinct routes to persuasion based on
the recipient’s current involvement
- CENTRAL à High Involvement
- PERIPHERAL à Low Involvement

23
Q

Two distinct routes to persuasion based on

the recipient’s current involvement?

A
  • CENTRAL

- PERIPHERAL