Final review (see advanced topics for rest of info) Flashcards
Define: UX measure
A user experience characteristic to be measured with regard to using an interaction design of interest
Define: Benchmark task
A description of a task performed by a participant so that UX measures can be obtained and compared to a baseline value
Define: Quantitative
Numeric data regarding the user experience
Example of quantitative
Number of errors made by a user during a benchmark task
Pro of quantitative
Easy to process and analzye
Con of quantitative
Provides limited information
Define: Qualitative
Non-numeric, descriptive data describing the user experience
Example of qualitative
A user’s verbal recount of thoughts and actions taken during a benchmark task
Pro of qualitative
Provides rich information
Con of qualitative
Difficult to process and analyze
Define: Objective
Data observed directly by an evaluator or an observer
Example of objective
Number of errors made by a user during a task
Pro of objective
Does not vary among observers
Con of objective
Does not provide insight to the user’s opinion
Define: Subjective
Data that represents an opinion, judgment, or other personally based feedback
Example of subjective
A user’s satisfaction rating for a user interface
Pro of subjective
Provides insight to the user’s opinion
Con of subjective
Varies from person to person
List objective UX measures
Initial performance
Long-term performance
Learnability
Retainability
Advanced feature usage
List subjective UX measures
First impression
Long-term user satisfaction
List aspects to UX evaluation
Formative vs summative
Formal vs informal
Rapid vs rigorous
Analytic vs empirical
Three broad capabilities of the human
Perception
Cognition
Motor skills
Define: Perception
Receiving sensory stimuli from the environment
Define: Cognition
Processing stimuli and memories to understand the environment
Define: Motor skills
Physically executing actions selected by cognition
List traditional senses
Sight
Hearing
Touch
Smell
Tasee
List other non-traditional senses
Vestibular
Proprioception
Thermoception
Chronoception
Define: Vestibular
Sense of balance and inertia