Final Exam Key Terms (1-3) Flashcards
Organisation
structure social system consisting of groups and individuals working together to meet some agreed-upon objectives
OB
- the study of what people think, feel, and do in and around organizations
Management
- putting organizational behaviour knowledge to work within organizational settings
Emotional Intelligence Skills (5)
- Self-awareness
- Self-regulation
- Motivation
- Empathy
- Social Skill
personality
combination of characteristics or qualities that make a person distinct character
behaviour
things you do
Big 5
- openness to experience
- conscientiousness
- extraversion-intraversion
- agreeableness
- neuroticism
Emotional Intelligence
extent to which an individual understands and can relate to him/her-self and others
mindfulness
paying attention and being aware of internal and external events and experiences
motivation
forces determining effort and behaviour
how to motivate (4)
- attainable
- fair
- to matter
- be a buy in
needs theories
needs are requirements for people to survive, maslow and herzberg
herzberg 2 factor theory
- hygiene factors (extrinsic factors)
2. motivators (content of the job)
expectancy theory (VIE)
maximize pleasure and minimize pain
V - valence (how important)
E- expectancy
I- Instrumentality (you will be rewarded for performing)
Equity Theory
balances between inputs and outputs
