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Intro to Healthcare > final exam > Flashcards

final exam Flashcards

1
Q

In 2014, the US National health Expenditures amount reached how much?

A

$3 trillion

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2
Q

On what date did the Affordable Care Act became law?

A

March 23, 2010

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3
Q

What elements define a profession?

A
  • intensive training
  • intellectualism
  • autonomy
  • judgement
  • high stakes decision making
  • service over self-interest
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4
Q

What qualities are expected by the public of professionals?

A
  • caring
  • competent
  • trustworthy
  • circumspection and civility
  • credat emptor (let the taker believe in us)
  • authoritative demeanor (dignity, integrity, respect, compassion)
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5
Q

The ability to view the issue as a series of perspectives where one person’s feelings or perspectives might co-exist in conflict with another’s?

A

Being circumspect (see all sides)

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6
Q

The ability to demonstrate manners, politeness and remain in control of one’s expression and behavior, even when in the face of others who are not?

A

Being civil

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7
Q

What are the four Ethical Principles underpinning healthcare?

A
  • beneficence - benefit patient
  • non-malificence - avoid harming patient’s
  • autonomy - patient’s make informed decision based on quality information
  • justice - resources allocated appropriately and in proportion to priority
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8
Q

What does PARQ stand for?

A

procedures, alternatives, risks and questions

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9
Q

What are “the big 18” of protected health information?

A
  • name
  • address
  • significant dates
  • telephone or fax #
  • email
  • SSN
  • Health plan beneficiary number
  • account #
  • certificate/license number
  • any vehicle ID
  • device or serial #s
  • web URL
  • IP address #
  • finger or voice prints
  • photographic images
  • any other identifiers
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10
Q

What is the HITECH act?

A

health information technology for economic and clinical health act
-encourage transition to EHR with sent benchmarks and meaningful use elements

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11
Q

Immigration, copyright and SSI laws are are examples of what kind of law?

A

federal laws

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12
Q

Welfare, Divorce, inheritance and property law are examples of what kind of law?

A

state laws

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13
Q

Laws administered through the Attorney General’s office?

A

Administrative laws

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14
Q

Malpractice including errors of omission and commission are what kind of law?

A

civil law

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15
Q

What is it called when the doctor scribes feelings he or she has about others to the patient?

A

countertransference

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16
Q

What is it called when the patient ascribes feelings they have about others to the therapist?

A

transference

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17
Q

Who is the victim with transference vs. countertransference?

A

always the patient

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18
Q

The practice of systematically manipulating the patient’s mind and the circumstances of care to gain advantage so the patient can be victimized is called?

A

grooming

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19
Q

What does a fiduciary duty mean?

A
  • being honest
  • being competent
  • manage power ethically
  • refrain from misusing privileges and trust
20
Q

What percentage of patients report having had a sexual relationship with their doctor?

A

22-26%

21
Q

What percentage of medical physicians admit to having crossed a boundary with a patient?

A

3-12%

22
Q

Type of communication where ideas and opinions are shared?

A

dialogue

23
Q

Type of communication where ideas and opinions are shared for the purpose of making a decision?

A

discussion

24
Q

Type of communication where a persuasive monologue is employed?

A

debate

25
Q

Type of communication where there is a conflict based on desire of “winning at all cost”.

A

argument

26
Q

Positive messages conveyed by nonverbal communication?

A

empathy
caring
humanistic qualities

27
Q

Negative messages conveyed by nonverbal communication?

A
  • distracted
  • disagreement
  • judgement
  • boredom
  • disbelief
  • anger
  • impatience
28
Q

Talking constitutes what percentage of the Dr/patient interaction?

A

75%

29
Q

Talking constitutes what percentage of the conveyance of humanistic qualities?

A

7%

30
Q

“Tone of voice” constitutes what percentage of the conveyance of humanistic qualities?

A

22%

31
Q

Body language constitutes what percentage of the conveyance of humanistic qualities?

A

55%

32
Q

What percentage of internet users will seek health information online?

A

80%

33
Q

What percentage of internet users trust information shared by others on social media?

A

72%

34
Q

What percentage of internet users, 18-24 years old, trust information shared by others on social media?

A

90%

35
Q

What percentage of internet/social media users with share information about their health with their doctor via social media?

A

47%

36
Q

What percentage of adults will share information about their health on social media?

A

40%

37
Q

What percentage of health related web sites provide accurate information?

A

less than half, 43.5%

38
Q

What percentage of health related government organization web sites provide accurate information?

A

80.9%

39
Q

What percentage of health related national organization web sites provide accurate information?

A

72.5%

40
Q

What percentage of health related blogs provide accurate information?

A

25.7%

41
Q

What percentage of health related personal web sites provide accurate information?

A

30.3%

42
Q

What percentage of patient’s expect to hear back from their doctor when requesting an appointment or follow up discussion via social media within a few hours?

A

almost half

43
Q

What are the elements of empathy?

A
  • reflection
  • validation
  • respect
  • partnership/support
44
Q

Feeling for the patient in a way that extends to sharing their feeling and emotions to the point of losing objectivity?

A

sympathy

45
Q

Sharing common characteristics with a patient which causes lose objectivity ?

A

indentification

46
Q

Demonstrating a false-appearing attitude of empathy or sympathy towards someone’s situation that comes off as patronizing or condescending?

A

pity

Intro to Healthcare (4 decks)

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