FINAL #2 Flashcards
Mirandas instructor has told her that to be an effective beauty pro, she must project a professional demeanor, wear a smile every day, be aware of her body language, remember that listening is the best relationship builder, speak clearly and loudly, and use correct English. Which of the following is Miranda’s instructor attempting to her to follow?
The golden rules of communication
When preparing for your first interview, you should make sure that you have all BUT which of the following materials in place to bring along with you?
Report card from your most recent schooling
Why should beauty professionals familiarize themselves with a multitude of compensation structured before starting their careers?
There are a variety of ways employers within the beauty and wellness industry might compensate their employees
As you become more and more experiences, you should see a reduction in the
amount of time it takes you to perform services
Which of the following is NOT a reason beauty professionals should study and have a thorough understanding of life skills?
Beauty professionals are routinely asked to take formal tests
When a surface is properly cleaned, the number of contaminants on the surface is ___
greatly reduced
What is the BEST first step for a beauty professional to take toward helping a client to make choices that reflect a personal sense of style?
doing a little research
Your first job in this industry will also likely be your ____ job,
most difficult
Why will you need to purchase insurance when you open your own business?
It protects you against malpractice suits
Which of the following must always be your first concern as a beauty industry professional?
providing good-quality service
You are the owner of a local high-end business. Recently, you’ve been interviewing people for both entry-level and experiences positions that you have open. One morning, the candidate refuses to answer a question you asked and informs you it is actually an illegal question to ask. After apologizing profusely, you do your research to make sure it never happens again. Which of the following might you have asked during the interview that is considered illegal?
“How old are you”
To overcome a client’s objection, ___.
reword the objection in a way that addresses the client’s needs
Which of the following represents a similarity between being in beauty and wellness school and working as a professional in the beauty and wellness industry
In both cases, you can showcase your skills by working hard and doing your best
Serena just started her new career as a beauty pro at a very high-end establishment. On her first day, Serena’s boss told her that she should try her best no two wear such a strong fragrance to work in the future. What is the most likely reason why her boss told her this?
Because a significant amount of people are sensitive or allergic to chemicals in perfume oils.
What is true of a wire that is not large enough to carry the electrical current passing though it?
It will overheat
Ignacio is currently experiencing the most difficulty he has ever had to likely ever will have as a beauty pro. If Ignacio is like most others who work in the beauty and wellness industry, which of the following is MOST likely true?
Ignacio is currently at his 1st job as a beauty pro.
Which type of lights prompts the skin to produce beneficial vitamin D
ultraviolet light
Which of the following is considered a protein food by the USDA in the MyPlate program?
eggs
Brooke started work at her current establishment 3 weeks ago. In that time, she has noticed that much of the staff avoids conversations with her, and some even turn and walk the other way when they see her coming. She’s not sure why this is. Since she started working there, she has always been sure to stick up for herself whenever she feels disrespected, even going so far as to take an “eye for an eye” mentality into interactions with coworkers. What is Brooke doing wrong?
She is reacting instead of responding
David is worried about his future. He has dreamed of a career in the beauty and wellness industry since he can remember. With the recent fluctuations in the economy, however, he’s uncertain that his career choice will be the right one. As David’s friend, what might you say to cheer him up that’s TRUE?
“No matter what changes occur in the economy, there are often more jobs available for entry-level beauty professionals than there are people to fill them”
Why is being paid an hourly rate usually the best way for new beauty professionals to start out?
New beauty professionals rarely have an established clientele
Rafael is midway through a service when he notices that his client Jasmine has a small, fresh cut. After stopping the service, what is the very next thing Rafael should do?
Inform Jasmine of what has happened
Which of the following types of energy is most likely associated with nuclear power plants?
Gamma rays
What is the best defense against physical problems of the hands, wrist, shoulders, neck, back, feet and legs?
Prevention
Clients rely on beauty professionals to ___ and be ___.
look good, well-groomed
Abner is opening a beauty business. He knows that his course in chemistry will help him to run a abetter business because ___
Every product he uses in his establishment will contain some type of chemical
Which of the following is GOOD advice regarding your practical exam?
Make a list of equipment you are expected to bring to the examination
Which of the following is a type of fungi?
Mildew
Henry has been a beauty pro for nearly 7 years. He focuses on his soft skills, customer service and time management every single day he is at the shop. Which of the following is Henry most likely trying to enhance?
his personal grooming
Approximately how much fluid does the human body require each day?
2 liters
If there is no time specified or recommended by the manufacturer of the disinfectant, for how long must a tool be left fully submersed in the disinfectant?
10 min
Which of the following is NOT an integral part of a good work ethic?
hygiene
As an instructor at a local beauty school, you have tried to prepare your students at best you can for their state board licensing exam by setting up a mock test in your class. And, to make it even more like the actual test day, the students reward for preparing as they should is a 100% on that weeks quiz grade. Their failure to do so is a zero on the same quiz. All but 1 of your students received a 100. Joana did not. Which of the following would have caused Joana to receive a 0.
Joanna crammed as much of the material as she possibly could right before the mock test began.
Mariana is admired by everyone at her workplace because ofd her daily maintenance of cleanliness and good healthful habits. What specifically is it about Marina that her coworkers admire?
her personal hygiene
You are the owner of a high-end establishment. Your best beauty pro, Niles, has confessed that the massage oils the employees have been using without incident for months are now starting to give them terrible rashes and sneezing fits. Which of the following do you use to explain to Niles what has happened?
the overexposure principle
Which of the following is the BEST term to explain diplomacy?
Tact
Alison has not been thriving in her early career as a beauty professional. She has tried very hard to stay follow through on what she learned in school by being true to her word, being punctual, putting herself before others, and continuing to be a lifelong learner. Where is Alison gone wrong?
Now that she is on the job, Alison should put others first
What should you NOT do at the end of your employee evaluation meeting?
Keep your self-evaluation to yourself
What did the safety data sheet (SDS) replace?
the material safety data sheet (MSDS)
Michelle, a 10 yr old beauty pro, gets sick much less frequently than many of her coworkers and clients. Michelle contends that the reason she stays so healthy is her “super-duper immune system”. If, in fact, her immune system is more helpful to her than those of her coworkers and clients, which of the following is LEAST LIKELY the reason.
Michelle exercises more than most of her coworkers do
You are hoping to work for a business owner who will hire you as a salaried employee. From which of the following owners should you accept the job offer?
Mikey, who will make you part of his team and start you at 40k per year
Your client, Rachel, sat down with you to discuss her client intake form before she receives Tesla high-frequency current, which is commonly used in electrical facial and scalp treatments. What might Rachel have told you that would lead yo uno rule out Tesla high-frequency current as a treatment option for her?
Rachel told you that she is pregnant
Which of the following is NOT good electrical safety advice?
Pull on the cord, not the plug, when disconnecting an electrical appliance
Which of the following should you AVOID doing when you decide to make your initial contact with a salon, spa, or barbershop?
Send text messages to the owners before making a phone call or in shop visit
Which of the following is TRUE of diseases spread by direct transmission and indirect transmission?
Diseases spread by indirect transmission can live for long periods of time away from a host, whereas those spread by direct transmission cannot
What is the best way to record your tips and additional income?
Keep a daily log
Which of the following is more likely to be governed by state regulatory agencies rather than federal regulatory agencies?
setting guidelines for licensing and enforcing conduct on the job
Karen is about to embark on her career as a beauty pro. She has worked hard to get through school and studies long hours to successfully pass the state board exam. All that’s left to do is the requisite work toward securing a job at an established shop. With this in mind, Karen is making ga list of her course experience and achievements as well as her professional experience in preparation for putting them all down onto a formal document. Which of the following is Karen doing?
Creating her resume
____ is the daily Maintence of cleanliness by practicing good healthful habits
Personal hygiene
Which of the following is TRUE of the qualities that demonstrate professionalism?
They will become the template through which you shape your career
One of the greatest challenges you will encounter as a beauty professional is the ___
diversity of your client’s personalities
Participate proactively in your career and in your success by ___
communicating your desires and interests
Which of the following are MOST important for building muscle and blood tissue and for cell repair and replacement?
proteins
Although Theresa does not realize it, she has a natural immunity to the illness affecting so many of her colleagues and clients. Which of the following is MOST LIEKLY the reason Theresa is not getting sick?
She inherited a resilience to the illness
Sam has just lost her 4th beauty job in only 2 years. Unfortunately, whenever Sam asks the firing boss why she is losing her position, all they say is “you have poor personal hygiene”. Sam is at a loss because she believes she focuses a lot of attention on her personal hygiene. She never we are strong fragrances to work; she is always very clean and neat with nicely styled hair; she always takes her smoke breaks outside; and she carries with her a personal hygiene pack, which includes toothpaste. As her friend, what would you advise Sam to change?
Stop smoking at all during work hours
How long is it MOST likely to take to determine and complete all of the aspects of starting your business?
1 year
Which of the following is NOT true of exits in salons, spas, and barbershops
They should be randomly located at the owners discretion
Terry experienced no harsh reactions herself to the chemicals she was using on her clients during the first 6 months of owning and managing her business. Since about that 6 month anniversary, however, she has battled continuous skin allergies as well as difficulty breathing. Which of the following BEST explains this?
the overexposure principle