ADVANCE week 3 Flashcards
What should be done if a client calls to book an appointment with a particular professional on a particular day and time, but that professional is off that day?
Suggest other times that the professional is available
Which of the following is NOT one of the top 3 ways that clients find a service provider, according to the Professional Beauty Association (PBA)?
Dissatisfaction with another service provider
Because there has been much confusion at Henry’s establishment in the past few months over who should be doing what and why, he has asked his assistant to prepare an outline of employee and management levels and responsibilities and a thorough description of how the business should run when all of the individuals perform according to the outline. What will Henry’s assistant be creating?
An organizational plan
Maura, a beauty professional at a very popular and trendy downtown establishment, has been considering taking the leap and opening her own business. If she does everything gin the right order, which of the following will be her first objective toward achieving her goal of becoming a business owner?
Determining the feasibility of the business
What should be your primary concern when planning and constructing the best physical layout for the type of business you envision?
Maximum efficiency
Xaviers instructor has told him repeatedly that in addition to the artistic aspects of the beauty industry, he should also have a keen business knowledge of it. Why did Xavier’s instructor give him this advice?
because it will service him well in managing his professional finances and business practices
Orlando has been working day and night to open his own business. Two nights ago, he completed his executive summary. Last night, he worked on his financial documents. And today and this evening, he’s been working on his supporting documents. Over the past several days, which of the following has Orlando been preparing
his business plan
Jamal is the proud owner of a newly opened establishment in the downtown area of his community. He has been hard at work these past few weeks in an effort to create his business’s brand identity. Which of the following will Jamal want to focus on the MOST in those efforts?
determining his business’s point of difference
Javier owns and runs one of the hottest beauty businesses in Manhattan. His clientele includes lots of actors, actresses, and leading high-power business people. Javier’s establishment services hundred of clients every week. Which of the following is MOST likely Javier’s biggest expense every month?
salaries
Which part of your business plan should include a description of how the business will run administratively?
organizational plan
Marketing is the means for
selling and promoting your business
