File Recovery

Question 1

What is the first thing to do when a user says they’ve deleted a file they need?

Answer 1

I would first search to make sure that they didn’t accidently drag and drop it into another directory.

Question 2

What is VSS and how do you use it?

Answer 2

I would use VSS to see if we can get them a previous copy. To recover a deleted file, use the following procedure:
Navigate to the folder in which the deleted file had been stored.
Right-click the folder and select Properties from the bottom of the menu. Select the Previous Versions tab.
Select the version of the folder that contains the file before it was deleted, and then click View.
View the folder and select the file that will be recovered.
Drag and drop, or cut and paste, the shadow copy to the desktop or folder on the end user’s local machine.

Recovering a Folder
To recover a folder use the following procedure:
Position the cursor so that it is over a blank space in the folder that will be recovered.
Right-click the mouse, select Properties from the bottom of the menu, and then, click the Previous Versions tab.
Choose either Copy or Restore.
Choosing Restore enables the user to recover everything in that folder as well as all subfolders. Selecting Restore will not delete any files.

Question 3

How do you set up VSS?

Answer 3

To do so:
Go to the server you want to enable VSS on, and open My Computer.
Right-click on the volume you want to enable VSS on.
Select the Properties command from the resulting shortcut menu. …
Select the properties sheet’s Shadow Copies tab, as shown below.
Click the Enable button.