Fayol's 14 principals

Question 1

Division of work

Answer 1

When employees are specialised, output can increase because they become increasingly skilled and efficient.

Question 2

Authority

Answer 2

Managers must have the authority to give orders and understand authority comes with responsibility

Question 3

Discipline

Answer 3

Must be upheld in organisations, methods may vary

Question 4

Unity of command

Answer 4

Employees should have only one direct supervisor

Question 5

Unity of direction

Answer 5

Teams with same objectives should be working under the direction of one manager using one plan. Ensure criteria is coordinated.

Question 6

Order

Answer 6

The workplace facilities must be clean, tidy and safe for employees

Question 7

Equity

Answer 7

Managers should be fair to staff at all times, both maintaining discipline and kindness where appropriate.

Question 8

Stability of tenure of personnel

Answer 8

Managers should strive to minimise employees turnover. Personal planning should be a priority.

Question 9

Initiative

Answer 9

Employees should be given necessary level of freedom to carry out plans

Question 10

Espirit De Corps

Answer 10

Organisations should strive to promote team spirit and unity

Question 11

Subordination of individual interests to the general interest

Answer 11

The interests of one employee should not be allowed to become more important than those of the groups

Question 12

Remuneration

Answer 12

Employee satisfaction depends on fair remuneration for everyone. Included financial and non-financial rewards for work.

Question 13

Centralisation

Answer 13

This principle refers to how close employees are to the decision making process. It is important to aim for appropriate balance.

Question 14

Scaler chain

Answer 14

Employees should be aware of where they stand in the organisation hierarchy.