FAM Questions Flashcards
What should be done if smoke or fumes are detected?
- Notify IOC and MOC
- Techlog entry
- Pilot report (IRM or RRM)
- Injury and Illness form for each crew member involved.
Is a Low fuel quantity or a fuel jettison to be reported?
Yes, Pilot report only however.
FAM Safety Tables in section 3.4
What are the approach calls at 1000 ft, 100 above and minima during Low Visibility Procedures?
1000 ft: PM - ‘Configured’, PF - ‘Flare Armed’ or landing type; 100 above: PM - ‘100 Above’; Minima: PF - ‘Continue’ or ‘Go Around’.
(Ref: 21.72 Approach Procedures)
Which external authorities may assume control over the aircraft?
CASA (for safety/regulation) and RFF (for emergency access/control).
(Ref: 4.1.2 External Authorities Assuming Control)
How are dangerous goods by pax and crew reported?
Via NOTOC with seat number. May also be listed in final load SI.
(Ref: 17.2 Dangerous Goods)
What steps should be followed after a bird strike?
If there is a bird strike with engine damage, the PIC should check for increased vibration or changes in engine parameters and land at the nearest suitable airport.
What are guidelines for using over-the-counter meds before flying?
Assess the condition and side effects. Consider ground trial. Discuss with DAME.
(Ref: 5.3.2.1 Medications, Drugs and Flying)
When is operation below LSALT/MSA permitted on departures and arrivals?
During SID, CDP, surveillance, visual departure (VMC), STAR, instrument approach, DME height charts, or visual approach.
(Ref: 15.4.3 Operations Below LSALT/MSA)
Can you take something from someone on board a flight?
Yes, under command authority you can seize an object if it concerns the safety of the aircraft, crew, passengers or its cargo.
FAM 4.1 Command Authority
CASR 91D.215-225
What is required for a pilot who underwent surgery before returning to flight duties?
Fitness to fly must be assessed by a DAME. (5.5 Specific Physical Conditions)
What communication is required with Airport Fire Services during an emergency?
Some airports have a separate frequency for RFF, and ATC must be informed before using it. Emergency procedures take precedence, but once the aircraft is stopped, the frequency can be used for further communication.
Do SIN’s need to be read before flight or at a time suitable to your schedule?
o FSOs and SINs must be read prior to aircraft departure
FAM 1.7.2 FSO’s, SINs, Notice to flight staffs
When must flight crew arrive before a paxing flight?
At least 30 minutes prior for domestic and 60 minutes for international flights. (6.2.2 Report Times)
What are the key stable flight approach tolerances?
Descent rate >1000 FPM below 1000 ft RA, airspeed -5/+10 kt, on centerline by 500 ft RA.
(Ref: 21.70.2 Tolerances During Approach)
What is the role of Fleet Safety within Qantas?
Fleet Safety provides independent safety oversight for fleet operations on behalf of Qantas Safety, Security, and Compliance. (3.1.1 Safety Departments)
What must be confirmed before releasing the park brake?
Doors closed, ground crew in communication, bridge/equipment clear, tug attached. Engineer shows signals before taxi.
(Ref: 21.35.2 Releasing Park Brake)
What documents must be carried in hard copy onboard the aircraft?
Certs and Docs Folder, Flight Crew Licenses, QRH hard copy, and Pax list (international only). (7.4.1 Documents to be Carried On Board)
What are the three types of loadsheets and how are they accepted?
ACARS (ACK), EFF (accept in app), Email (reply ‘Accepted and Approved’).
(Ref: 17.1 Loadsheet)
What should be done with disruptive passengers during an inflight incident?
Disruptive passengers should be reported via IOC, and consideration should be given to issuing a ‘no-fly’ notice. Information should be forwarded to the next port, and the airport manager will meet with security and hand over the notice.
18.9 Disruptive passengers
What must be reconciled regarding non-operational persons on board?
WEBCIS list with persons on board
What are IOC’s roles in diversion to enroute or destination alternates?
IOC advises on crew duty, traffic, engineering, and passenger handling, but PIC makes final decision. (16.10.5 Diversion to Enroute or Destination Alternate)
What are the flight phases for fuel planning?
Preflight: to pushback/start. Takeoff: to flap/gear up. Inflight: to landing.
(Ref: 16.3.14 Flight Phases)
What is required if a ramp check is conducted by the regulator?
The inspector must show ID; if not, access may be refused. A Pilot Report must be completed with ‘Ramp Check’ in the title. (3.2.5.9 Ramp Checks)
Do fleet safety work on behalf of fleet?
Fleet safety are independent for oversight and reporting. They report to Qantas Safety Security and compliance. Creates an independent body that isn’t influenced by fleet.
Disseminates info through SINs, FSOs, Yammer etc
FAM 3.1.1 Safety Departments
What are the reporting requirements for smoke or fumes in the aircraft?
Notify IOC and MOC, complete a techlog entry, submit a Pilot Report (IRM or RRM), and file an Injury/Illness form for each affected crew member.
(Ref: 3.2.5.11 Smoke, Fumes and Smell Reporting Requirements)
How should PAs be handled during customer delays at the airport?
PIC should deliver them. Maintain high profile and engage with customers in lounge.
(Ref: 18.26 Passenger Announcements)
What is required for inflight flight path management?
Monitor conditions to ensure safe arrival. Use all info including IOC. Advise IOC early if diverting.
(Ref: 21.2.1 Flight Path Management)
When must flight crew wear full harnesses?
During takeoff, landing, instrument approaches, turbulence, and when seatbelt sign is on.
(Ref: 21.7.8 Flight Crew Safety Harnesses and Seat Belts)
What are the fuel requirements for Sydney arrivals between 0500-0600?
For Sydney arrivals between 0500-0600, fuel for holding until 0550 is required if there are tailwinds greater than 5kts.
How should perishables be handled in the hold?
Perishables should preferably be placed in the aft hold, with or without dry ice, and for international flights, they should be placed in the aft hold only if dry ice is used.
What reports are to be made immediately to ATC following or during the event?
- Hazardous flight conditions (Severe turbulence, weather, volcanic ash or braking conditions)
- Volcanic Ash AIREP
- Laser illumination
- Drone RPAS incidents or near miss
- Navigation errors (Exceeding RNP Req, losing nav capability, 3 min error on reporting point ATA)
- Windshear
FAM 3.2.6 Reports to Air Traffic Control Immediately -
What is required when using the Suspicious Article Action Plan?
Only used with PIC consent. Notify Flight Libraries via Duty Dispatch Manager after each use.
(Ref: 20.21.1 Suspicious Article Action Plan)
What is the clearance requirement for RFFS as determined by CASA?
CASA determines when RFFS is to be provided and what category
What are the captain’s responsibilities after a traumatic event?
Assist crew and CSM, provide debrief and technical info, confirm EAP contacted, and give trauma first aid.
(Ref: 3.4.1 Captain’s Responsibilities to Crew After Traumatic Events)
What if the EDTO alternate becomes unavailable after entry?
The flight may continue at PIC discretion.
(Ref: 14.6.4 EDTO Alternate Unavailable)
What substances must not be taken before flying?
Psychoactive substances
When can discretionary fuel be uploaded and what must be done if >400kg?
Only for known but unplanned reasons. Report via EFF if >400kg.
(Ref: 16.9.7 Discretionary Fuel)
What is the PIC’s duty for confirming crew attendance?
The PIC must check attendance and request replacements no later than 5 minutes after sign-on.
(Ref: 6.3.5 Reporting for Duty at Airport)
When is RNP AR recommended?
RNP AR is recommended for all arrivals and departures when ILS/GLS not available.
(Ref: 15.5.2 RNP AR Operations)
What braking setting should be used for ‘slippery when wet’ conditions?
Use autobrake setting 3. Avoid landing with RCAM 1 or 0 unless emergency.
(Ref: 21.76.5 Landing on Other than Dry Runways)
What is the procedure for handling safe-hand packages?
Safe-hand packages should be left open for inspection, security screened, and have clear address and recipient details.
18.34.1 Safe Hand Packages
How should approaches be flown to displaced thresholds?
Fly as 3D if new coded approach exists. If not, fly using 2D method. Use NOTAM data but not flown as 3D.
(Ref: 21.64.8 Operations to Displaced Thresholds)
What is the maximum descent speed below 10,000ft?
The maximum descent speed below 10,000ft is 250 knots.
21.62 Standard Decent Speeds
What must be accepted before flight?
Final load sheet
When using the digital terrain method, what buffer is applied to terrain?
2000 ft if terrain is above 5000 ft AMSL, 1000 ft if below.
(Ref: 15.4.1 Digital Terrain Method)
What are Pilot Reports used for and when must they be submitted?
For safety hazards, ATSB, DG, loading, or even non-safety issues. If ATSB-reportable, submit within 24 hours and notify Duty Captain or Fleet Safety Captain ASAP.
(Ref: 3.2.2.1 Safety Reports)
What must be acceptable regarding performance before flight?
Performance must be acceptable
What should be done if a malfunction occurs while away from the aircraft?
Confirm all procedures completed in absence
What are sector requirements after release to line for Captains?
1 sector in 14 days, or 2 in 28 days. Otherwise, sim exercise may be required.
(Ref: 4.14.5.2 Post Training Recency Captain)
What must the aircraft be before flight?
Serviceable, including MELs
What must a Certificate of Release to Service (CRS) include?
Maintenance performed or defect rectified, engineering check performed, previous log entries actioned
LAME must complete the CRS block in the last coupon used.
When must a radio altimeter anomaly be reported?
Any RA anomaly below 2500 ft or related system failure must be reported.
(Ref: 3.2.5.13 Erroneous Radio Altimeter Occurrence)
When is a new OFP required?
If delay > 3 hrs or operational changes occur. Only fuel after OFP received.
(Ref: 21.83 Operational Flight Plans)
When must a Compliance Control Direction be followed and how is it issued?
Issued in person, on ground only. Confirm formally via DSC. Must comply unless safety is jeopardised.
(Ref: 20.22 Incident and Compliance Control Directions)
When must ATS be available for EDTO alternates?
Not required in Australia. Outside Australia: must be available within 30 minutes.
(Ref: 14.4.1 Air Traffic Services)
What authority does the PIC have when under tow or pushback?
Overall authority
What are the rules for child restraints onboard?
Approved harnesses not listed on BP. Car seats require SH or Duty Manager approval, max 5 yrs. Boosters not approved.
(Ref: 18.18 Carriage of Infants and Children)
What should be minimized to reduce carbon emissions?
- APU usage
- Gate hold
- Single engine taxi
- Engine shut down
- DARP
- CI management
- Delayed flap landings
- Reduced flap landings
- Idle reverse thrust.
What is the procedure for handling brake fires?
Brake fires, often caused by grease buildup or hydraulic spills, should be communicated clearly with ground crew. They usually occur after the first few cycles of brake or wheel maintenance.
What does Trip Fuel now encompass compared to Flight Fuel?
Trip Fuel now covers the entire route from takeoff to landing, including SID, STAR, and approach fuel, whereas Flight Fuel only covers takeoff to 1500 ft.
(Ref: 16.3.30 Trip Fuel)
What are the restrictions on electronic devices for flight crew?
No entertainment use. No recording below 10,000 ft. Ops use only. No non-operational iPad apps on duty.
(Ref: 21.14.1 Portable Electronic Devices on Flight Deck)
What are the conditions for a Special Flight Permit (SFP)?
Doesn’t meet airworthiness permit but can safely fly, no commercial ops
Requires CASA approval and can only be issued in Australia or over Australian airspace.
What must be reported regarding ATC defects post flight?
Intelex report
When and how can iPads be charged by flight crew?
Only above 10,000 ft or stationary on ground. Use genuine Apple adapter + quality cable. No phone charging.
(Ref: 21.14.1 Portable Electronic Devices on Flight Deck)
When is alcohol consumption prohibited for flight crew before flying?
Within 8 hours of flight, while flying, or if it impairs performance. (5.3.1 Alcohol and Drugs)
What words should be avoided in PAs and what’s a useful phrase in delays?
Avoid ‘storms, heavy rain, turbulence, ETA, FL.’ Use ‘Safety before schedule.’
(Ref: 18.26 Passenger Announcements)
What must be ensured regarding EDTO significant systems?
Plan to land at nearest available airport
What factors must be considered before assisting SAR operations?
Contact Duty Captain. Use discretion: military involved, lives endangered, rescue chance, risk to aircraft.
(Ref: 9.5 Search and Rescue – Requests for Assistance)
What should be done if an Air Security Officer (ASO) is compromised?
If an ASO is compromised, they should be moved to a place with a cabin interphone. The captain may be contacted to assure validity and confirm it is not a hijacking.
20.19 Air Security Officers (ASO’s)
What does Fuel Over Destination (FOD) represent?
Fuel remaining at 1500ft above destination, not including approach fuel. (16.3.16 Fuel Over Destination)
What are the requirements for service dogs on board?
Service dogs must have special handling approval, and they should be the last to board. They must be restrained with a leash to the seat and a moisture mat under them. The PIC must ensure they do not have an adverse effect on the flight.
18.16 Service Dogs
How long can duty managers delay a flight for pax or cargo without escalation?
Up to 10 minutes. After that, they must contact Ops Control.
(Ref: 17.6.6 Delay Awaiting pax or Cargo)
What documents are found in the Certificate & Documents folder?
Includes AOC, Registration, Airworthiness, Insurance, Radio License, Disinsection. Contact Duty Captain if missing.
(Ref: 7.3.2 Certificate and Documents Folder)
What are the criteria for selecting a takeoff alternate?
It must be a Category A, B, or C airport and necessary when returning to the departure aerodrome is not possible. (16.3.1.8 Takeoff Alternate)
What is the purpose of the Safety Review System during a debrief?
To review threats, safety margins, necessary reports, and sustainability
It ensures that all aspects of safety are considered post-flight.
What if fuel deteriorates past DPA?
May continue if it’s the safest course of action, but must not use FRF.
(Ref: 16.10.4 At DPA Requirement to Continue)
What are the reporting requirements when unfit for duty due to illness?
Report ASAP with nature and duration, provide certificate if sick more than 3 days/year, DAME clearance >7 days, company clearance >21 days.
(Ref: 5.8.1 Illness)
When must vertical path be intercepted?
By FAF for instrument approaches, by 1000 ft RA if no instrument approach.
(Ref: 21.68 Interception of Nominated Vertical Approach Path)
What indicates that doors can be closed?
Pax onboard, seated with bags stowed
What is the procedure for taxiing after a hard landing?
Don’t taxi until inspected
What must the PIC do on ground with a bomb threat and no authority to search?
Ask emergency assessment team if safe. Crew may volunteer but not required.
(Ref: 20.20 Bomb and Other Sabotage Threats)
What must not be requested during a FO landing?
Different runway
What is the fuel variation requirement for New Zealand takeoff alternates?
For New Zealand takeoff alternates, the required variation is AV2, which applies within 400nm of the takeoff point.
When is the final loadsheet issued and what must be checked?
Issued after cargo/pax clearance. Check flight number, rego, ENDO, ZFW, TOW, TOB, MACZFW, MACTOW, STAB.
(Ref: 17.1.4 Final Loadsheet)
What is the confidentiality policy for reporting?
Reports can be confidential unless they are about a reportable safety incident or accident.
What are fuel requirements for isolated destinations?
90 min additional fuel + 30 min FRF = 120 min total.
(Ref: 16.9.3 Isolated Destination Airports)
What actions are required after the secure checklist?
Open vents, dim lights, set speaker up, and FLT interphone selected.
(Ref: 21.81 Post Flight Procedures)
When must seat belts be worn by crew and passengers?
Below 1000 ft T/O or landing, instrument approach, turbulence if warranted, PIC discretion.
(Ref: 18.28 Seat Belt Policy)
What should the captain state during a missed approach?
Make a PA following missed approach
What is the seat belt procedure for unanticipated turbulence with immediate hazard?
Crew wedge in where possible. Callback confirms crew locations.
(Ref: 18.28 Seat Belt Policy)
What duties must the PIC assign when no cabin crew are carried but passengers are onboard?
Another flight crew member must be designated to perform cabin safety and security checks, and ensure briefing is given. (9.1.2 Flight Crew Duties Without Cabin Crew)
What is the procedure for taxiing at the airport?
Don’t taxi until engineer clear signal
What should be done if contacting someone else on the frequency?
Advise leaving frequency and returning
What are max descent rates during approach?
5000–3000 ft: ≤ aircraft height in FPM. 3000–1000 ft: ≤ 2000 FPM.
(Ref: 21.67.2 Rates of Descent)
When is DAMP testing required after an incident?
Following an accident or serious incident (e.g., damage, MAYDAY, PAN, injury). Duty Captain decides, and PIC ensures crew remain.
(Ref: 3.4.4 Post Incident DAMP Testing)
What distinguishes a Category A airport from Category B or C?
Category A airports are approved for all operations without additional considerations. (15.1.1 Introduction)
What must employees do regarding safety occurrences?
Report immediately through designated channels.
Should a belly landing be attempted over gear-down landings?
No, land on available gear. Belly landing on paved surface is safer than soft. (Ref: 22.16 Landings)
When can a person in custody be unescorted?
If under 12, deportee not restrained, or AWOL military. PIC must be advised. No alcohol.
(Ref: 18.21 Persons in Custody)
What must be notified on NOTOC for dangerous goods?
Seat number
How should QNH be verified during departure and arrival?
QNH should be independently verified. During departure, it is verified during the instrument check, and during arrival, it is verified using the TAF or a TTF.
21.21 Aerodrome weather information and QNH
What conditions must be immediately reported to ATC?
Severe weather, volcanic ash, laser events, RPAS/drones, navigation errors, and windshear.
(Ref: 3.2.6 Reports to Air Traffic Control Immediately)
When must a CRS be issued and what must the LAME complete?
After maintenance or checks. LAME checks prior entries, completes OIL and CRS block.
(Ref: 19.6.1 Certificate of Release to Service (CRS))
Where is the restraint pack located and what if it’s missing?
In the physician’s kit. Can’t depart without PIC getting DSC clearance if missing.
(Ref: 20.16 Restraint of Passengers During Flight)
What is the protocol when a suspicious article is found?
A suspicious article should not be opened without the PIC’s consent. Every time it is opened, Flight libraries must be advised via the duty dispatch manager.
20.21.1 Suspicious article action plan
What is the Qantas policy for automation use?
Use all available automation unless it reduces situational awareness. Revert to manual if unsure.
(Ref: 21.3 Automation System Management)
When should idle reverse thrust be used during landing roll?
Use with autobrake 1, 2, or 3, code 6 or 5, and when OPT or MEL permits no or idle reverse.
(Ref: 21.76.4 Landing Roll Reverse Thrust)
What is the standard climb speed below 10,000 ft?
250 knots.
(Ref: 21.48 Standard Climb Speeds)
What must be included in the preflight fuel requirements?
- Taxi fuel
- Trip fuel
- Contingency fuel
- Holding fuel
- Required additional fuel
- Destination alternate fuel (if required)
What is the rule for cabin crew contact during sterile flight deck?
Not to contact or enter unless for safety
What communication should be made during an emergency descent?
Emergency Descent
Who is responsible for dress standards for flight crew?
Captains
What events require a tech log entry?
Defects, abnormal indications, guarded switch use, APU/RTO/volcanic/dust data, limit exceedance.
(Ref: 19.4 Aircraft Tech Log)
When should the APU be turned on and off?
The APU should be left off as long as possible during departure and turned on approaching parking. It should be shut down when ground power is connected, but if ground power fails, the APU should be started again.
21.22 APU Management
What is the preferred hold for livestock?
FWD hold preferred
What is the minimum required visibility for a non-ILS approach path to be acceptable?
Portion of approach lights visible or the threshold
How should flight path be managed inflight?
Inflight, flight crews should monitor all external and internal conditions to ensure the aircraft can reach its destination, using all available information including IOC. Any diversion should be communicated to IOC as soon as possible.
21.2.1 Flight Path Management
When are brake fires most likely to occur?
After brake or wheel maintenance due grease or hydraulic spill. (Ref: 22.17 Brake Fires)
When is cabin crew required for flights with non-operational persons?
If carried <8 hrs, one cabin crew required unless authorized. Max 19 without cabin crew.
(Ref: 9.4.1.1 Cabin Crew Complement Without Commercial Passengers)
What action should be taken if external temperatures are below 0°C?
Cold temperature altitude corrections should be applied, including minimum departure and approach altitudes. ATC should be advised when corrections are applied, but they are not required for radar vectored altitudes.
21.28 Temperature Corrections
What steps should be followed for non-routine disembarkation?
For non-routine disembarkation, the captain must consider equipment to be offloaded, how passengers are controlled and moved to the terminal, whether luggage is taken, and any special needs handling. It may be upgraded to an evacuation at any time.
What weather criteria must EDTO alternates meet?
ADTO forecast ceiling/vis. Crosswind < 1-engine-inop limits. Disregard <PROB40.
(Ref: 14.5.5 EDTO Alternate Weather Assessment)
What should be done if there is inflight violence?
Threat assessment team formed to provide advice, or police notified if needed
A report must be filled out for documentation.
What are the requirements for cabin and sterile area segregation?
Cabin baggage screening is more restrictive in sterile areas. Never bring hold baggage to the aerobridge or aircraft. If medical needs require, the passenger and their bag should be offloaded and rescreened.
20.11.11 Segregation from Cabin and Sterile Areas
What are standard report times for paxing and operating crew?
Paxing: 30 min domestic, 60 min international. Operating: 60 min at all terminals.
(Ref: 6.2.2 Report Times)
What does QOCS provide to flight crews?
QOCS provides preflight info, communication, inflight alerts, and does not contact unless necessary to avoid distractions.
(Ref: 2.2.4 Operational Control)
What is the purpose of a Pilot Report in Intelex?
To report safety hazards, incidents, accidents, ATSB events, DG issues, or loading errors. (3.2.2.1 Safety Reports)
Under what law can passengers be restrained and what steps must the PIC take?
CASR 91.220. Reasonable force allowed if offence committed/threat present. Inform subject of offence. Deliver into custody.
(Ref: 20.16 Restraint of Passengers During Flight)
What must be done for an erroneous radio altimeter occurrence?
Report all RA anomalies below 2500ft.
Can a report be confidential?
Yes, however it can not be confidential if its a reportable safety incident or accident.
Reporter will be contacted by SSQC to validate report.
FAM 3.2.2.3 Confidential Reporting
When can flight crew act as door primary?
If supernumerary, briefed, in uniform, and IOC is aware.
(Ref: 18.3 Flight Crew Acting as Door Primary)
What does the term ‘Preferred or Recommended’ mean in company manuals?
It should be considered company policy, and deviations require justification and a safety reason. (1.1 Purpose of Manual Suite)
What must the PIC do if maintenance staff don’t attend the aircraft?
Enter techlog/cabin log entries, consult MOC, sign as LAME with ARN, log MOC auth if given. Complete M/O items.
(Ref: 19.7 OPS Where Maintenance Staff Don’t Attend Aircraft)
What is the Qantas policy regarding sustainability?
o Safety first, then sustainability if operationally suitable
o Minimize APU, gate hold, single engine taxi, engine shut down, DARP, CI management, delayed flap and reduced flap landings, idle reverse thrust
o Discretionary fuel should be risk based
FAM 1.5.5 Environment and Carbon Emission Reduction
What are the actions when a thrust reverser remains unlocked?
If the thrust reverser remains unlocked, shut down the engine before approaching the gate to prevent FOD.
What authority does the PIC have?
Authority over aircraft and discipline of people on board.
Who can act as door primary on the flight deck?
Supernumerary flight crew can act as door primary, provided they are properly briefed and the IOC is aware.
18.3 Flight Crew Acting as Door Primary
What is the fuel requirement for Wellington based on wind conditions?
For Wellington, 700kg of fuel is required if the wind is between 30-44kts. If the wind exceeds 44kts, the destination alternate must be an international airport such as Auckland or Christchurch.
When should a captain conduct an operational debrief?
After assessing crew for shock, withdrawal, or misunderstanding of the event. (3.4.2 Captain’s Operational Debrief With Crew)
What defines an unstable approach even if tolerances are met?
Speedbrake arming below 500 ft or checklist items not complete.
(Ref: 21.71 Stable Approach)
What must be done if sick away from base?
Contact QCare or MedAire
What must be designated if there are no cabin crew on a flight with passengers?
Another flight crew member for cabin safety and security checks
What are the actions after engine failure during flight?
Notify ATC. Return to departure unless weather/closer airport preferred. Max takeoff thrust = 5 mins, note in techlog if exceeded.
(Ref: 22.7.2 Engine Failure During Flight)
What differentiates Light, Moderate, and Severe turbulence?
Severity, altitude change, strain on seatbelts, object displacement, and ability to walk. Severe requires Pilot and ATC report.
(Ref: 3.2.5.7 Turbulence Reporting)
What is the requirement for communications at the gate?
Listening watch at aircraft on company and ground interphone
What should be done if a significant deviation from the approach path occurs?
Consider it unstable and take corrective action
What are the PIC’s responsibility to their crew following a traumatic event?
- Assess impact and assist CSM to provide support
- Do an operational debrief
- Provide technical info to crew
- Confirm CSM has contacted EAP if needed
- Provide Trauma First Aid (Psychological) until EAP Commences
FAM 3.4.1 Captains Responsibilities to Crew after Traumatic Events
When is a TOD position check required?
When GPS is not available.
(Ref: 21.54 Navigation Procedures)
When must a fatigue report be submitted?
For operations beyond TOD limits, fatigue affecting fitness for duty, identifying fatigue risks in patterns, or impacts on subsequent TOD.
(Ref: 3.2.7 Fatigue Reporting)
What is the maximum crosswind limit for ILS approaches?
The maximum crosswind limit for ILS approaches is 15 knots, and the braking action must be MEDIUM or better (not contaminated with a 2).
21.65 Regulatory Criteria for ILS Approaches
When must the flight deck door be locked and closed?
Whenever the passenger door is locked and closed.
(Ref: 20.15 Flight Deck Security)
What is the fuel and emissions reduction strategy?
Safety comes first, then sustainability if suitable. Minimize APU, single-engine taxi, early shutdown, delayed flap use, idle reverse, and use risk-based discretionary fuel.
(Ref: 1.5.5 Environment and Carbon Emission Reduction)
Who can issue Incident Control Directions and when must they be followed?
Issued in response to security incident. ATC may issue on behalf of DOIT. Follow unless safety is compromised.
(Ref: 20.22 Incident and Compliance Control Directions)
What precautions are needed when disinsecting cargo holds?
Packs and RECIRC fans OFF. Confirm any fire warnings with engineer before action. Return systems to ON after 7 min.
(Ref: 8.4.4 Cargo Holds)
What must be done with Operational Flight Plans (OFP)?
The absence of the TARGET watermark allows departure using a TFP, and fuel should only be calculated once the OFP is received. A new OFP is required after more than a 3-hour delay or new operational requirements.
21.83 Operational Flight Plans (OFP)
When is max reverse thrust recommended?
If deceleration not expected, outside touchdown zone, tailwind, or braking failure.
(Ref: 21.76.4 Landing Roll Reverse Thrust)
What are the limits for Captains regarding takeoff visibility?
75m RVR
When must ATC be notified of flight plan variations?
If estimate differs by 2 minutes or speed by Mach 0.02 or more.
(Ref: 21.60 Notification ATC of Flight Plan Variations)
What is the intent of Qantas fuel policy?
Ensure sufficient fuel to proceed to an airport and land, considering operational hazards
What fuel components are included in the inflight fuel requirements?
Trip fuel, contingency fuel, holding fuel, fuel for MEL/CDL and other mandated items, and FRF (1200kg). (16.10.1 Inflight Fuel Requirements)
Why must flight crews understand physical characteristics and procedures of airports on their route?
To ensure safety regarding terrain, lighting, approach aids, ATS, and potential emergencies. (15.2.1 Flight Crew Considerations)
What should be done when IRS accuracy exceeds the limit?
If the IRS accuracy exceeds the limit of 3nm/hr drift or 15kts ground speed, a techlog entry must be made to document the issue.
21.80 IRS Accuracy Check
What is the protocol for handling suspicious articles?
Follow the HOT principle: Hidden, Obviously Suspicious, Typical of area; do not touch, notify Captain or CSM
DSC refers to Duty Security Coordinator.
When must a Class 1 medical be updated?
Update with licensing at least 15 days before expiry and comply with license conditions.
(Ref: 4.10.6 Class 1 Medical)
When must prolonged flight in icing conditions be reported?
If in Moderate or Severe icing: log in techlog and submit RRM via Intelex.
(Ref: 3.2.5.8 Flight in Icing Conditions)
What does the Operations Control Service (QOCS) provide?
- Preflight information
- Communication
- Inflight information.
What are the PIC duties when passengers are carried without cabin crew?
Designate a flight crew member for cabin duties, brief passengers, ensure baggage is stowed and belts secured.
(Ref: 9.1.2 Flight Crew Duties Without Cabin Crew)
What are hold preferences for perishables?
AFT preferred. AFT for >90 min. FWD not allowed without dry ice. AFT only for international.
(Ref: 17.3.6 Perishables)
Is a GPWS “Bank Angle” alert a IRM or a RRM?
RRM
FAM Safety Tables in section 3.4
When is RNP-AR recommended?
RNP-AR is recommended unless lower ILS minima is required.
(Ref: 21.17 RNP-AR)
What are the landing limits for First Officers?
200ft and 800m or 550 RVR
What is the difference between LAME and AME?
LAME is licensed and signs off work of AMEs
AME stands for Aircraft Maintenance Engineer.
What checks must be made on a provisional loadsheet?
Date, rego, dep/arr, crew, city pair, removable equipment, fuel, captain name.
(Ref: 17.1.3 Provisional Loadsheet)
What is the purpose of Intelex reports?
To report safety hazards, incidents, accidents, and non-safety occurrences.
When are you required to Immediately notify the IOC?
- When indicated in tables in section 3 of FAM.
- Any event which can
- Threaten safety of operations or customers
- Threaten public image
- Threaten commercial ops
- Likely to generate an expected response from Qantas
FAM 3.2.3 Immediate Notification to the IOC
What are the types of operations mentioned?
- Air transport operation
- Cargo operations
- Part 91 and 121 for hire or reward
- Part 91 when not for hire or reward.
What is the approach fuel requirement?
300kg
What must be conducted regarding charts and manuals during flight?
Ensure all charts and manuals are carried and accessible
What is the procedure if a medical emergency occurs onboard?
Contact Medlink
What is the standard descent speed for Econ?
280-310kts, +/- 10kts
What does ‘100 Above’ indicate during the landing phase?
100ft above minima
What is expected of employees under the Safety Reporting Policy?
Report all occurrences and near misses immediately, contribute to safety improvement, avoid violations, and report errors under Just Culture.
(Ref: 3.2.1 Safety Reporting Policy)
What is the primary responsibility of the Pilot in Command?
Ensure safety of aircraft, passengers, mail, cargo, and crew.
What should be done if there is a communication with ground crew regarding brake fires?
Clear and concise communication
What does destination alternate fuel cover?
Missed approach, cruise, descend to 1500 ft. Does not include approach fuel.
(Ref: 16.3.8 Destination Alternate Fuel)
What is required for approval of some dangerous goods?
Written or verbal company approval with reference number.
(Ref: 17.2 Dangerous Goods)
How should turnaround and monitored departures be handled?
For a monitored departure, a bridging visa should be issued, and the passenger should have purchased their departure ticket. For turnaround departures, passengers who are refused entry should be sent home within 72 hours.
20.9.3 Turnaround and Monitored Departure
What are the procedures for notifying ATC of an emergency?
In case of an emergency, the PIC should declare a MAYDAY if immediate assistance is required, or a PAN PAN if safety concerns exist but immediate assistance is not necessary.
22.6 Notification
What are the rules for fueling with passengers onboard?
Seat belts OFF, emergency lights ARMED, embark/disembark permitted.
(Ref: 18.23 Aircraft Fueling With Passengers Onboard)
When is fuel tankering not permitted?
If performance is compromised (e.g., contamination, slippery wet forecast, displaced threshold). Needs 300m buffer.
(Ref: 16.9.6 Fuel Tankering)
What must be ensured regarding NOTAMs and weather before flight?
All relevant NOTAMs and weathers are required
What happens during unanticipated turbulence?
PA for belts. Crew seated within 1 min or wedge in if immediate hazard. Call back with crew locations.
(Ref: 18.28 Seat Belt Policy)
What are PIC responsibilities during a ground delay?
PA every 15 min, liaise with CSM, 1 flight crew checks with business class.
(Ref: 18.27.2 Ground Delays)
When must you not use the digital terrain method?
Do not use it when off-track; use Grid MORA instead.
(Ref: 15.4.1 Digital Terrain Method)
What defines an isolated destination fuel requirement?
Fuel must exceed that to a destination alternate plus FRF by 2 hours.
(Ref: 16.3.15 Isolated Destination Airport)
What are the three options used to calculate contingency fuel?
5% from DPA to DPA/destination, 5% to an enroute alternate, or 5 minutes at 1500ft. (16.3.7 Contingency Fuel)
What are the visual approach requirements during the day?
Within 30nm, in sight of ground/water, 5000m, clear of cloud
How should a bomb threat be handled on the ground?
On the ground, steps should be taken to safeguard the aircraft and occupants, and authorities should be responsible for searching the aircraft. Cabin crew are not required to search the aircraft under bomb threat.
20.20 Bomb and Other Sabotage threats
Can safety reports be confidential?
Yes, unless they involve a reportable incident/accident. SSQC may contact the reporter while keeping identity confidential.
(Ref: 3.2.2.3 Confidential Reporting)
What should be avoided in passenger announcements?
Avoid ‘Storms, Heavy rain, Turbulence or ETA or FLIGHT LEVEL’
When is a final loadsheet issued?
When clearance from Loading Supervisor and Ground Staff is received
If a CASA inspector approaches the aircraft for an Inspection. When can you refuse this?
Authorized person must be allowed access to aircraft. So long as they produce identification. Without identification you can refuse access.
FAM 2.3 Supervision by Regulator
How is a cabin smell event categorized?
Abnormal smell to environment with no apparent effects. (Ref: 22.12 Cabin Smoke, Fumes and Smells)
What are the Captain’s key responsibilities during flight?
Ensure flight is safe, systems operated per procedures, supervise duties, comply with ATC, and manage discipline.
(Ref: 4.8.3 Captains)
What should flight crew feel comfortable about?
Expressing concerns without adverse feedback
What is the cabin crew requirement when non-operational persons are carried for less than 8 hours?
One cabin crew is required unless an authorization allows otherwise, in which case up to 19 non-operational persons may be carried without cabin crew. (9.4.1.1 Cabin Crew Complement)
What is the minimum operational requirement (MOR) for fuel?
Minimum on board to meet pre-flight requirements
What must be done before aircraft departure regarding FSOs and SINs?
FSOs and SINs must be read prior to aircraft departure as they may override existing policy. (1.7.2 FSOs, SINs, Notice to Flight Staff)
What is the recommended autobrake setting for landing on a wet runway?
Use Autobrake 3
What are the rules for persons in custody?
PIC must be advised. Escorted unless under 12, deportee not restrained, or AWOL military. No alcohol.
(Ref: 18.21 Persons in Custody)
What must be established before releasing the park brake?
Doors closed, bridge and equipment clear, tug communication
What does Command Authority mean?
- The authority given to you by law and from your position within Qantas
PIC Has
- Authority over aircraft and dicipline of people on board
- Enssure safety of persons and cargo onboard
- Must ensure safety of flight in accordance with Qantas Manuals
Further Authorised to
- Command the aircraft and the crew whilst on duty
- Direct a person to do or not do something
Direct a person to leave a flight before it begins
- Use reasonable force to
- Remove a person or thing before flight begins
- Restrain a person for duration of flight
- Seize something on board
- Place a person in custody or detain until released
FAM 4.1 Command Authority
CASR 91D.215-225
When is RNP-AR recommended for approaches?
RNP-AR is recommended unless ILS minima are lower and required for the approach.
21.17 RNP-AR
When must IOC be contacted regarding taxi fuel burn?
When taxi burn causes fuel to fall below minimum inflight requirements and DPA minimums can’t be met. (16.10.2 Taxi Fuel Burn)
What is the responsibility regarding fitness to fly?
Assessing rests with flight crew themselves
What is required if landing at a Category C airport during an EDTO situation?
Emergency declaration
What are key rules for RVSM operations?
‘W’ annotated on flight plan. ‘Negative RVSM’ if revoked. Deviations >300 ft must be reported.
(Ref: 15.5.3 RVSM Operations)
What are regulatory requirements for ILS autoland categories?
SA CAT I/II, CAT II: Autoland or AIII HUD. CAT IIIA: AIII HUD. Max 15 kt crosswind. Braking MED or better.
(Ref: 21.65 Regulatory Criteria for ILS Approaches)
What is the sterile flight deck policy?
During sterile flight deck, no contact should be made with the cabin crew unless for safety-related matters. This includes from doors closing to seatbelts being on AUTO, and from gear down to turning off the runway.
21.46 Sterile Flight Deck
What is the maximum drift allowed for IRS accuracy?
3nm/hr
What are the NADP thrust and acceleration heights?
Default NADP 2: Thrust 1000 ft, Accel 1000 ft. NADP 1: Thrust 1000 ft (1500 ft ICAO A), Accel 3000 ft.
(Ref: 21.42 Noise Abatement Considerations)
What are the requirements for Safe Hand Packages?
Must be left open for inspection, security screened, and clearly labeled with address/recipient.
(Ref: 18.34.1 Safe Hand Packages)
What must be done regarding contactability at a slip port?
Notify the captain and aircrew scheduling to ensure contact can be made.
(Ref: 6.3.8 Contactability at Slip Port)
When can a further alternate be selected over nearest CAT A/B/C airport?
If safer after assessing malfunction, systems, weight, terrain, traffic, familiarity, etc.
(Ref: 22.3 Non-Normal/Abnormal Event Considerations)
What must Qantas employees do under the Safety Reporting Policy?
Immediately report safety incidents or near misses and contribute to continuous safety improvement. (3.2.1 Safety Reporting Policy)
What must be complied with regarding clearances before flight?
All clearances
How is the presence of Air Security Officers (ASOs) communicated?
ACARS 15 min prior: ‘2 extra pax… 2C, inform CSM leave curtains open’. CSM discreetly alerts PIC.
(Ref: 20.19 Air Security Officers)
What is the altitude tolerance for ILS approaches?
One dot normal, or full scale expanded
What are the key FMA call requirements?
Call autopilot status first, call FMA changes, call on go-around. No calls after ‘Continue’ or in standard procedures.
(Ref: 21.13 Automation Systems)
What happens during lightning within 5nm?
Blue strobe, fueling stops, ramps cleared, boarding paused, remain onboard. (Ref: 22.19 Ramp Ops During Adverse Weather)
What are the requirements to continue at the DPA?
All inflight fuel requirements plus either destination alternate fuel, or 15 min additional (30 min if single RWY O/S).
(Ref: 16.10.4 At DPA Requirement to Continue)
What is the intent of the Qantas fuel policy?
To ensure sufficient fuel to reach an airport and land safely considering foreseeable hazards.
(Ref: 16.1 Fuel and Flight Planning)
What is required to confirm a final loadsheet?
A final loadsheet is issued when clearance from the Loading Supervisor (cargo and bags loaded) and Ground Staff (passenger acceptance and mostly loaded) is received.
When must a regulator be given access to the aircraft?
Only if they show proper identification. Without ID, access can be refused.
(Ref: 2.3 Supervision by Regulator)
How must a tech log entry be corrected?
Rule through error with a single line, write ‘ENTERED IN ERROR’, then use new coupon for correction.
(Ref: 19.6.3 Technical Log Entry Modifications)
What is the minimum altitude for autopilot engagement during low visibility procedures?
1000ft RA
Autopilot must be engaged by this altitude for low visibility procedures.
What are the captain’s responsibilities after a traumatic event?
Support crew, conduct an operational debrief, and coordinate with CSM and EAP for trauma aid. (3.4.1 Captain’s Responsibilities to Crew After Traumatic Events)
What drift rate and G/S require techlog entry for IRS?
Drift > 3nm/hr or ground speed > 15 kt.
(Ref: 21.80 IRS Accuracy Check)
Where can electronic devices be used on the flight deck?
Electronic devices are prohibited for entertainment purposes on the flight deck. Phones may be used for operational purposes after takeoff and landing, and iPads can be charged above 10,000ft or while stationary on the ground.
21.14.1 Portable Electronic Devices on Flight Deck
When is manual flight encouraged?
When conditions and workload allow. Maintain positive control over automation.
(Ref: 21.3 Automation System Management)
What is the adjustment for flight fuel per 100kg for flights under 1450nm?
Adjust flight fuel by change per 100kg
What must be done when carrying animals inbound to Australia?
Alternates may be non-capital. Notify ATC of animals so quarantine can respond.
(Ref: 17.3.3 Alternates When Animals Carried)
Is a payload offload requested by the PIC to be reported?
Yes, Pilot report required.
FAM Safety Tables in section 3.4
What is trauma first aid (psychological) and how can you administer as a Captain until assistance from EAP arrives?
- Attend ASAP
- Remove staff to less threatening environment
- Basic comforts like chairs and water
- Coordinate psychological assistance through EAP
- Waiting for EAP
- Contact each staff memebner, inform of facts and repeat as needed
- Listen, let them express
- Provide basic assessment and referral for crew
- Facilitate contacting safe person like family member
- Make aware of EAP support coming
- Reassure primary concern is their wellbeing and not damage to property
FAM 3.4.3 Trauma First Aid
What are the Captain’s duties outside flight?
Has authority during tow/pushback, oversees safety at outstations, ensures aircraft is secured.
(Ref: 4.8.3 Captains)
What type of approval is required for passengers carrying dangerous goods?
Written approval is required for some dangerous goods, and verbal approval with an approval number can be provided.
What is the Qantas Safety Policy built upon?
- Safety culture
- Open communication
- Reporting by employees.
What is the minimum obstacle clearance standard?
1000 ft over populous, 500 ft over non-populous (except takeoff/landing).
(Ref: 15.4 Obstacle Clearance Standards)
What must be done if a passenger fails to board?
If a passenger fails to board, their baggage must be offloaded, and the seating area should be checked for threats. Security should also be notified, especially if there are transit passengers.
20.11.5 Fail to Board Passengers
What is the PIC responsible for during flight?
Safety of passengers, crew, mail, and cargo
What is the delay tolerance if APU is unserviceable?
6-minute allowance after doors closed before pushback.
(Ref: 17.7.6 APU Unservicability)
What is the radio call for a windshear event?
‘Windshear escape’ and ‘Clear of windshear, returning to…’ (Ref: 22.14 Windshear)
What is the protocol for submitting a confidential safety report?
It may be submitted confidentially, unless it’s a reportable incident or accident, in which case it must be disclosed. (3.2.2.3 Confidential Reporting)
What is required following an aircraft accident?
Medical examination is required to determine psychological or medical involvement and injury.
(Ref: 5.7 Aircraft Accidents)
What is the foundation of Qantas’ Safety Policy?
A strong safety culture supported by leadership, education, monitoring, policy compliance, and risk management. (3.1 Qantas Safety Policy)
What must be used to override automation?
Use MCP or disconnect buttons, not column force. Revert to manual if unsure, then reinstate.
(Ref: 21.13 Automation Systems)
What steps should be taken during inflight medical emergencies?
In small medical emergencies, cabin crew can manage minor first aid without MedLink. For more serious incidents, cabin crew should contact MedLink and follow the PATCH checklist, and consider diversion if necessary.
How many cabin crew are required for B737-800, and how are they allocated during refueling?
4 crew. During refueling: 1 at doors 1, 1 at doors 2, 1 roaming.
(Ref: 18.2 Cabin Crew Compliment)
What does Minimum Operational Requirement (MOR) represent?
It is the minimum fuel required to meet preflight requirements and can be reduced using two DPA airports. (16.3.19 Minimum Operational Requirement)
How should cabin smoke and fumes be categorized?
Cabin events should be categorized as either a Smell event or a Smoke and/or Fumes event. Smells are abnormal but have no apparent effects, while fumes may cause haze, difficulty breathing, or dizziness/headaches. Crew should seek medical attention if symptoms occur.
What are the requirements for flight crew safety harnesses and seat belts?
The full harness is required during takeoff, landing, instrument approaches, and turbulence. The seatbelt must be worn whenever the aircraft is moving at all times, and the bottom seatbelt is required while at the gate.
21.7.8 Flight Crew Safety Harnesses and Seat Belts
What are rest break rules for cabin crew on long non-commercial flights?
One cabin crew must rest >6 hrs. Must be seated at exits if non-operational persons are onboard.
(Ref: 9.4.1.2 Flight Carrying Cabin Crew)
What is the primary role of the PMS (Pilot Monitoring System)?
The primary role of the PMS is to monitor the flight path and ensure all external conditions and flight parameters are within safe operating limits.
21.4 Monitoring and crosschecking
What is the required minimum EOD fuel?
2700kg or 70 mins, whichever is greater
How should flight plan variations be reported to ATC?
ATC should be notified if the estimate differs by 2 minutes or if there is a speed change by M0.02 or more.
21.60 Notification ATC of Flight Plan Variations
What is required for recency for Captains and First Officers?
1 takeoff and landing, day or night within 45hrs
What must be done if taxi fuel exceeds plan?
Contact IOC unless you can meet minimum inflight fuel to DPA.
(Ref: 16.10.2 Taxi Fuel Burn)
Where is the freight manifest carried and why is it important?
In the yellow freight doc case in the hold; may be checked during ramp inspection.
(Ref: 7.3.5 Freight Manifest/Declaration of Cargo)
What are the landing options if an EDTO significant system failure occurs?
Land at A, B, or C within max diversion time
What is the difference between a LAME and AME?
LAME is licensed and signs off AME work. CRS must be signed by a LAME even if AME does work.
(Ref: 19.12 LAME vs AME)
What are the day and night requirements for visual approaches?
Day: 30nm, ground/water in sight, 5000m vis, clear of cloud. Night: Ground/water in sight, 5000m vis, clear of cloud, and meet specific distance requirements.
(Ref: 21.10.2 IFR Flight Plans)
What must be done regarding requests for assistance in search and rescue?
Contact duty captain before assisting
What reports are required for a Missed Approach?
Pilot report, with immediate notification to IOC. This helps IOC get ahead of any media enquiries etc.
FAM Safety Tables in section 3.4
What are the requirements for safe hand packages?
Left open for inspection, security screened, clear address and recipient details
This is crucial to ensure security compliance.
What is required by CASA for every flight?
Journey Log
What must a flight crew member declare upon reporting for duty?
That they are fit to fly, have valid licence and medical, are current with training and amendments, and have a fully charged iPad. (4.8 Flight Crew Duties)
When can supernumerary flight crew act as door primary?
Supernumerary flight crew can act as door primary if properly briefed and IOC is aware. They must be in full uniform and there to prepare the cabin.
18.3 Flight Crew Acting as Door Primary
What must be checked regarding aircraft loading?
Loaded and within limits
What must be done if smoke or fumes are detected in the cabin?
Notify IOC and MOC, make a techlog entry, submit a Pilot Report, and complete injury/illness forms for crew. (3.2.5.11 Smoke, Fumes and Smell Reporting Requirements)
What documents must be carried on board?
- Most on iPad
- Hard copies
- Certs and Docs folder
- Flight Crew Licenses
- QRH hard copy
- Pax list (only for international flights)
How do you handle non-dangerous animals in the cabin?
Non-dangerous animals in the cabin must be in a small container and should not affect another person’s safety on the aircraft.
What must be done if passengers fail to reboard?
Offload baggage and conduct a security check of the seating area for threats
This is crucial for maintaining security protocols.
What is the minimum altitude to remain above OCTA?
500ft above OCTA
What is the procedure for aircraft fueling with passengers onboard?
Seat Belts OFF, Emergency lights ARMED
What does WINS stand for in the context of ATC and company communications?
Weather, Inflight fuel requirements, Notams, Significant systems
What is the bomb threat procedure in flight?
Treat as emergency. Take all steps to safeguard. Land at nearest available airport.
(Ref: 20.20 Bomb and Other Sabotage Threats)
What are TCAS radio calls?
‘TCAS RA’ and ‘Clear of conflict, returning to…’ (Ref: 22.13 TCAS)
What are the requirements for carriage of service dogs?
Approved by Special Handling, must be restrained (leash to seat, moisture mat), last to board. PIC may refuse.
(Ref: 18.16 Service Dogs)
What is the company policy when balancing safety and efficiency?
Safety takes priority over schedule. Best efforts should be made to provide passenger comfort and efficiency.
(Ref: 1.3 Policy)
What is the process for post-incident DAMP testing?
Carried out following an accident or serious incident.
What is the definition of ‘Separate Runways’?
If one runway was closed, it wouldn’t shut down another runway
When must pax and crew wear seatbelts?
Takeoff/landing <1000 ft, instrument approach, turbulence (if warranted), or PIC discretion.
(Ref: 18.28 Seat Belt Policy)
What must be disclosed regarding fatigue?
Any condition that could impair ability to fly must be reported to the company.
(Ref: 6.1.3 Reporting and Disclosure to Company)
What are the four main parts of the Qantas Operational Manual Suite?
Part A – Policy and Procedures, Part B – Aircraft Operations, Part C – Aerodromes and Routes, Part D – Training and Checking. (7.1 Qantas Operation Manual Suite)
What should be done if the APU is inoperative during engine running procedures?
All engines must be shut down
What must be done for delayed flap approaches?
Used in VMC and IMC, utilizing the mode for that approach
What is an EA and when is it issued?
Qantas Engineering-issued: for mods, deactivations, or defects outside MEL/ATP. No hard copy required.
(Ref: 19.8 Maintenance Deviations)
What must be done before diverting to an enroute or destination alternate?
Contact IOC. They’ll advise on crew duty, traffic, engineering, and pax facilities.
(Ref: 16.10.5 Diversion to Enroute or Destination Alternate)
What are the steps if medical attention is needed away from base?
Call QCare (AUS) or MedAire (INTL). Clearance needed before paxing. Captain to accompany to hospital if required.
(Ref: 5.8.3 Medical Attention Away from Base)
What are the actions for a fumes event in the cabin?
Crew may feel dizzy or short of breath. Techlog + Intelex + Medical attention + Operational debrief + ACARS via IOC. (Ref: 22.12 Cabin Smoke, Fumes and Smells)
How do you assess a suspicious item or substance?
Use the HOT principle: Hidden, Obviously Suspicious, Typical of area. Don’t touch it. Notify CSM/PIC.
(Ref: 20.3.5 Doubtful or Suspicious Articles)
What are taxiing rules and expectations?
Do not taxi without engineer signal. Confirm route and limits. Stop if unsure. Don’t enter runway with stop bar lights on.
(Ref: 21.33 Taxiing)
When is no contact allowed with the flight deck under any circumstances?
From takeoff to gear up and gear down to turning off runway.
(Ref: 21.46 Sterile Flight Deck)
What is the fuel requirement for CAV 01/98 Sydney arrivals between 0500-0600?
Holding fuel to 0550 (ten minutes soaked up elsewhere like curfew)
What must happen if fuel spills near aircraft?
Within 15m: stop fueling, disembark passengers/crew, shut down power/vehicles, stop maintenance, no engine start. Notify ATC and RFF.
(Ref: 22.8 Ramp, Passenger and Crew Management During Fuel Spill)
What documents must be carried for flight duty?
License, Class 1 medical, passport, and visas (paper only; digital not accepted yet).
(Ref: 4.7 Documentation on Flight Duty)
What are the conditions for animals (non-service dogs) in the cabin?
In a small container. Must not affect others or aircraft safety.
(Ref: 17.3.5 Non-Dangerous Animals in Cabin)
Do you need to contact IOC if you can make DPA airport with minimum inflight fuel?
No, you don’t need to contact
When must a preflight emergency and security inspection be conducted?
When aircraft not under constant supervision, or departing after maintenance away from terminal.
(Ref: 20.3 Aircraft Security)
What are the takeoff and landing limits for captains under normal conditions?
Takeoff: 75m RVR; Landing: 200ft ceiling and 800m visibility or 550m RVR. (4.11.1 Limits for Captains)
What are the requirements for admitting persons into the flight deck?
CASA authorized person must check their card, or refuse entry
CASA refers to the Civil Aviation Safety Authority.
What actions are part of trauma first aid for crew?
Provide comfort, contact safe person, offer psychological support, and reassure about wellbeing. (3.4.3 Trauma First Aid)
When must you report an altitude deviation?
300ft deviation or more requires reporting.
FAM 3.2.5.2 Assigned Altitude Deviation Reports
What are the HUD Operating Requirements below 10,000ft?
Down and used, blanked for night taxi
When must a landing report be submitted?
Touchdown beyond 2000 ft with LDA < 2400 m or >2500 ft with LDA > 2400 m, or landing before threshold or in first 500 ft.
(Ref: 21.76 Landing)
What does RNP AR stand for?
Required Navigation Performance Authorization Required
What should the PIC do if custody info not received?
Contact DSC to confirm threat/escort/additional info. Record the details.
(Ref: 20.9.2 Persons in Custody)
How is contingency fuel calculated?
Greater of: 5% trip fuel or to alternate, or 5 mins at 1500 ft (~200 kg). Max 1000 kg. Not required after DPA.
(Ref: 16.3.7 Contingency Fuel)
What are the reasons for excluding a passenger from the flight?
Passengers can be excluded from the flight due to suspected drug or alcohol influence, improper behavior, not following instructions, unsound mind, firearm suspicion, annoyance to passengers or safety risk, or unfit to fly according to Medlink.
18.8 Exclusion from Flight
What is the requirement for notifying ATC of flight plan variations?
Estimate differs by 2 minutes or speed change by M0.02 or more
What must be done if a passenger fails to board?
Their baggage must be offloaded. For transit pax, search their seat area for threats.
(Ref: 20.11.5 Fail to Board Passengers)
What does ‘Preferred or Recommended’ mean in manuals?
It should be treated as company policy. Deviation requires prior briefing, good CRM, and written justification in the interest of aircraft and personnel safety.
(Ref: 1.1 Purpose of Manual Suite)
What should the pilot-in-command (PIC) consider when diverting due to incapacitation?
Further crew getting sick
What are the stable approach criteria at 500 ft RA?
Descent rate ≤ 1000 fpm, PAPI not significantly deviated, on centerline by 500 ft, speed -5/+10 kt, thrust correct for config.
(Ref: 21.71 Stable Approach)
What is recommended if thrust reverser remains unlocked on the ground?
Shut down engine before approaching gate
What does taxi fuel include and can it be reduced?
Includes APU burn post-fuel uplift. PIC may reduce if not needed.
(Ref: 16.3.29 Taxi Fuel)
What are the iPad app backup requirements for dispatch?
Cat A: must be on 2 iPads (Jepp FD, EFF, OPT, etc.). Cat B: on 1 iPad (Wx brief). Cat C: admin apps not required at dispatch.
(Ref: 7.4.2 iPad Applications)
What must be considered when using an EDTO takeoff alternate?
Must exceed EDTO planning minima and OEI performance assumed.
(Ref: 16.7.1 Takeoff Alternate)
What is the seat belt policy for crew and passengers?
Worn when illuminated, during takeoff and landing below 1000ft, instrument approach, turbulence, or requested by cabin crew or PIC
CSM refers to Cabin Service Manager.
What is the protocol for engine failure during flight?
In case of engine failure during climb, the PIC should contact ATC and return to the departure airport unless weather or closer airports make it unsafe. The max time for takeoff thrust is 5 minutes.
Can you leave one engine running at the gate if APU is inop?
No, all engines must be shut down.
(Ref: 21.78 Parking)
What is required for unrestricted routes/airports?
Self-brief from standard sources. Alternates unrestricted except Queenstown.
(Ref: 15.2.4.1 Unrestricted Airport or Route)
What distinguishes CAT A, B, C, and D airports?
A: All ops approved. B: Operational/commercial limits. C: Not a destination/DPA. D: Emergency only.
(Ref: 15.1.1 Introduction)
Where is the Certificate and Documents folder typically kept onboard?
It contains airworthiness, AOC, registration, radio license, insurance, and disinsection documents. (7.3.2 Certificate and Documents Folder)
What action should be taken if flight enters deactivated airspace in flight?
Flight may continue if unable to divert to another activated route. (15.3.1 Contingencies – Deactivated Airspace)
What is the reference order for handling abnormals?
Primary: ECL > QRH > FCOM > FAM. Secondary (if time permits): FCTM for additional guidance.
(Ref: 1.1 Purpose of Manual Suite)
What are the different EDTO diversion strategies available?
Time strategy (quickest descent), fuel strategy (endurance), and obstacle strategy (clearance over terrain at OEI). (14.6.7 Diversion Strategies)
What should a crew member do if approached by the media?
Politely decline and refer the media to Qantas Corporate Communication. Unauthorized disclosure may result in dismissal. (1.5.3 Information to Media)
When should you contact IOC regarding excessive taxi fuel burn?
Contact IOC if you can’t meet minimum inflight requirements
What communication is required after parking?
‘Park brake set, standing by for ground power.’
(Ref: 21.79 Pilot and Ground Crew Arrival Comms)
What are the communication rules at the gate and during pushback?
Maintain listening watch on company and ground interphone. Engineer contact direct. Use hand signals if headset fails.
(Ref: 21.23 Communication at the Gate and on the Ground)
What is the purpose of holding fuel?
Fuel reserved for ATC, weather, and other requirements
What do you do if a door issue can’t be resolved without moving the handle?
Return to gate for engineers. Ensure door is CLOSED. Don’t attempt to open or rearm.
(Ref: 18.24 Doors)
True or False: Operational matters should be discussed in the presence of passengers.
False
If questioned about weather, give an overview but assure that the flight will not proceed if there is any doubt over safety.
What must be done if deviating due to weather without clearance?
Declare PAN. Broadcast on center and guard. All lights on. Submit Intelex.
(Ref: 21.59 Weather Deviation Procedures)
How often should flight crew contact be made during a flight?
Flight crew should contact each other every 20-30 minutes, with a maximum gap of 1 hour.
18.39 Flight crew contact
What are recency requirements for takeoff and landing?
1 takeoff and landing within 45 days or pass a flight test with a landing. Auto-lands don’t count.
(Ref: 4.14.2 Captains and First Officers Recency)
What is the procedure for flight crew incapacitation?
In the event of flight crew incapacitation, the PIC must decide whether to divert. If incapacitation occurs, the remaining crew should take over, care for the incapacitated member, and ensure safe operation.
What must be done if a projected early arrival would breach curfew?
No slower than min manoeuvre speed and descend to best hold altitude.
(Ref: 17.6.9 Projected Early Arrivals)
What is required additional fuel?
Mandatory fuel upload. Must offload payload if needed to meet requirement.
(Ref: 16.3.26 Required Additional Fuel)
What are key procedures for operations into non-controlled airports?
Use autopilot to scan for traffic. All lights on. Briefing before TOD. Use HF/phone if no VHF. Separate traffic by 1000 ft or laterally.
(Ref: 21.61 Operations to Non-Controlled Airports)
What must the PIC check at the airport?
All crew members for duty
What must flight crews comply with regarding their licenses?
Conditions on license
What are Ramp Checks and what should pilots do?
Unannounced regulator checks pre/post flight. Pilots must complete a Pilot Report titled ‘Ramp Check’.
(Ref: 3.2.5.9 Ramp Checks)
What PA content is needed before descent?
Descent timing, arrival time, local time, and weather.
(Ref: 18.26 Passenger Announcements)
Does predicted low fuel below CPE require diversion during EDTO?
No. It’s a pre-flight planning requirement only, though it represents risk.
(Ref: 14.6.1 EDTO Inflight Fuel Requirements)
Within what timeframe must WHS injuries, hazards, or near misses be reported?
They must be reported within 24 hours. (5.6 Reporting WHS Injuries, Hazards, Issues and WHS Near Misses)
What is required when requesting non-standard levels in controlled airspace?
Say ‘due operational requirement’. Must comply within one minute of clearance.
(Ref: 21.49.2 Flight Levels in Controlled Airspace)
How is an ambulance arranged for onboard illness?
Via company or Medlink after assessment. Medlink may initiate call if hospitalization expected.
(Ref: 22.11 Inflight Medical Emergencies)
What are Category A iPad apps and how many devices must they be on?
Apps like Jepp FD Pro, Docunet, EFF, Elogbook, and OPT must be on at least two iPads. (7.4.2 iPad Applications)
What are the three types of safety occurrences that must be reported?
Hazards, Immediately Reportable Matters (IRM), and Routine Reportable Matters (RRM). (3.2.4 Safety Occurrences to be Reported)
What must the PIC do if a crew member is not present at sign-on plus 5 minutes?
Request a replacement. (6.3.5 Reporting for Duty at Airport)
What are comms policies for company frequency and uncontrolled airports?
Company freq: only ops messages. Be aware of public monitoring. Non-controlled: readback required.
(Ref: 21.18 Communication)
Who is responsible for compliance with laws during flight and what if in a non-ICAO state?
The PIC is responsible. In non-ICAO states, Australian regulations apply if more limiting.
(Ref: 1.4 Compliance with Rules)
What are holding fuel requirements?
Calculated at FL200. 60 min for INTER TS. ATC holding only if NOTAM requires.
(Ref: 16.3.18 Holding Fuel)
What other events require IOC notification besides IRMs?
Any event threatening safety, public image, or commercial operations.
(Ref: 3.2.3 Immediate Notification to IOC)
What should a pilot do if they suspect a crew member is unfit due to substances?
Speak to the crew member regarding fitness, avoid accusations, and notify Duty Captain or Station Manager if not reassured. (5.3.1 Alcohol and Drugs)
What are the procedures for fueling an aircraft with passengers onboard?
During fueling with passengers on board, seat belts must be off, and emergency lights must be armed. Passengers are not allowed to embark or disembark during this time.
18.23 Aircraft Fueling With passengers onboard
What is the minimum slope clearance and HUD requirement?
Must clear threshold by 20 ft; HUD meets electronic slope guidance requirement.
(Ref: 15.2.5 Approach Slope Guidance Requirements)
How should RFF comms be handled?
Separate frequency. Inform ATC first. Use after aircraft stopped. (Ref: 22.20 Communication with Airport Fire Services)
When may cabin crew use earplugs and what must occur?
In cruise only. PIC must be advised of noise and crew using plugs.
(Ref: 18.24 Doors)
What are the fuel requirements for CAV01/02 severe low level turbulence/shear?
For severe low level turbulence/shear, 700kg of fuel is required for a go-around, depending on payload.
What must be done for low visibility landing qualification?
CAT I & SA CAT I – unrestricted
What is the role of monitoring and crosschecking?
To build shared mental models. PMS primarily monitors the flight path.
(Ref: 21.4 Monitoring and Crosschecking)
When can flights depart more than 5 min early?
Up to 15 min early if no known issues, all load accounted, and PIC & duty manager agree.
(Ref: 17.6.4 ATFM)
When is a destination alternate required?
If weather, lighting, IAP, or forecast requirements are not met, unless isolated destination or 2 DPAs are planned.
(Ref: 16.7.2 Destination Alternate)
What action is required if landing occurs beyond 2000 ft?
If unsafe, go around before reverse thrust. If full reverse applied, landing must be completed.
(Ref: 21.76 Landing)
What is the recommended temperature range for cabin management during APU use?
The cabin temperature should be kept between 10-27°C, and passengers should not be onboard for more than 20 minutes without fresh air.
21.22 APU Management
What is the allowance for APU unserviceability once doors are closed?
6 mins
What indicates an engine bird strike with damage?
Increased vibration, abnormal engine parameters, or parameter difference between engines. Land at nearest suitable.
(Ref: 22.7.3 Bird Strike)
What is the approach fuel required for a flight?
The approach fuel required is 300kg.
What are the RFFS rules for EDTO and inflight diversions?
Not required in Australia. Inflight: PIC may choose to land without RFFS if safer.
(Ref: 15.2.6 Rescue and Fire Fighting Services)
What are the three EDTO diversion strategies?
Time strategy, Fuel strategy, Obstacle strategy (e.g., high terrain or OEI clearance).
(Ref: 14.6.7 Diversion Strategies)
When should a fatigue report be submitted?
For events like unfit for duty due to fatigue or risk patterns beyond TOD limits. (3.2.7 Fatigue Reporting)
How is FOD calculated?
Fuel uplift – Flight Fuel + Taxi Fuel. Fuel at 1500 ft AGL, approach fuel not included.
(Ref: 16.3.16 Fuel Over Destination)
Under what conditions should the aircraft be parked?
The aircraft should be parked on the left-hand side, with guidance from the marshaller. Ensure that the aerobridge is green, clear of FOD and equipment, and no jet blast hazard is present.
21.78 Parking
What are key physical condition limitations before flying?
URTI (avoid crew transport), food poisoning (report), 48 hrs after blood donation or anaesthetic, 24 hrs after scuba.
(Ref: 5.5 Specific Physical Conditions)
What is the standard flight crew chain of command?
PIC > Second Captain > First Officer > Second Officer > CSM > CSS > Cabin Crew. (4.2 Chain of Command)
What is the maximum time interval for flight crew contact during operations?
Every 20-30 minutes, not exceeding 1 hour
It ensures continuous communication and monitoring.
What is expected of Captains in their role?
Full authority over operations, foster open input, ensure aircraft and documentation readiness, and delegate if needed.
(Ref: 4.8.3 Captains)
Is a PAN PAN radio call reportable?
Yes, IRM.
FAM Safety Tables in section 3.4
Also note a DAMP testing may be required, unless it was beyond the control of the flight crew.
FAM 3.4.4.1 When testing is Carried Out
What are the general components of inflight fuel requirements?
Trip fuel, contingency fuel, holding fuel, other required fuel, and Final Reserve Fuel (FRF). (16.10.1 Inflight Fuel Requirements)
What are the operating report times at all terminals?
60 mins
What must be done for post training recency for Captains?
1 sector within 14 days of release to line
What should be done if an APU fails during fueling?
If the APU fails to start or shuts down during fueling, the refueling hoses should be removed and the APU should be shut down if a fuel spill occurs.
What to do if thrust reverser remains unlocked on ground?
Shut down engine before gate to avoid FOD. (Ref: 22.16.4 Thrust Reverser remains Unlocked)
What must be done if a passenger is unwell before boarding?
CSM advises ground staff & PIC. Medlink contacted. PIC briefed on Medlink advice.
(Ref: 18.10.1 Unwell Passengers Boarding)
When can Reduced Determining Minima be used?
In flight or after DPA, using ICAO TAF with trend or High Freq TAF. No delays at ETOU. Outside AUS: either 25 min holding fuel or separate runways.
(Ref: 16.5.4.4 Reduced Determining Minima)
What is the standard passenger weight for last minute changes?
100kg
What is the difference between Monitored and Turnaround Departure?
Monitored: Bridging visa and ticket. Turnaround: Refused entry, returned within 72 hrs.
(Ref: 20.9.3 Turnaround and Monitored Departure)
What is the PIC responsible for before flight?
Informing pax of delays
Who makes the final decision to exclude a passenger from a flight?
The PIC, considering CSM, airport security, or group security recommendations.
(Ref: 18.8 Exclusion from Flight)
What is the purpose of the Duty Captain?
o Responsible for liaison between captain and flight operations
- Operational
- Administrative
- Technical
- Engineering
- Any other factor affecting safety of operation
o First point of contact to help assess operation issues, authorized to make decisions and give advice in maintaining integrity of operation
o Can arrange conference calls with IOC and other departments
FAM 2.2.3 Duty Captain
What is the minimum obstacle clearance for populous areas?
1000ft min above populous areas
What is the minimum altitude for applying cold temperature altitude corrections?
0C or below
When is the Digital Terrain Method used for LSALT calculation?
When the aircraft has RNP 4 or better, assessing 8nm either side of track. (15.4.1 Digital Terrain Method)
What is Planned Additional Fuel?
It is non-compulsory company-required fuel that can be removed by the PIC to facilitate payload. (16.3.24 Planned Additional Fuel)
Who is responsible for compliance with rules in aircraft operation?
Pilot in Command (PIC).
If you are approached by someone from the media, should you answer their questions?
If approached, politely decline and refer them to ‘Qantas Corporate Communication’
Any information given out without approval can be terms for dismissal.
FAM 1.5.3 Information to Media
Who can assume control of the aircraft from the PIC under specific conditions?
CASA and RFF services may intervene under regulatory or emergency circumstances. (4.1.2 External Authorities Assuming Control)
What is the recommended action if unsure of automation system performance?
Reversion to manual
What is required regarding personal protective equipment?
Must wear supplied PPE when required
When should flight crew use headsets during taxiing?
Flight crew should use headsets during all phases of flight. When not using the headset, the speaker should be on, and one ear should be off during taxi, takeoff, and landing unless seatbelts are not yet off.
21.24 Headset Usage
What is the company policy on speaking to the media?
Politely decline and refer to Qantas Corporate Communication. Unauthorized sharing may result in dismissal.
(Ref: 1.5.3 Information to Media)
What must be confirmed about the aircraft before flight?
Aircraft is safe for flight in all aspects
Can the CVR be erased or FDR/CVR turned off?
CVR must not be erased. Systems cannot be disabled unless required by MEL. PIC will be informed if FDR/CVR are taken.
(Ref: 3.3.3 Aircraft Recording Systems)
What actions should be taken during a fuel spill?
During a fuel spill, passengers should be moved 15m away, all maintenance and refueling should cease, and engine start should be prohibited. ATC and RFF should be notified.
What does ‘Air Transport Operation’ replace and what other operations are defined?
‘Air Transport Operation’ replaces RPT and charter. Also includes cargo operations. Part 91 applies when not for hire/reward.
(Ref: 1.4.1 Kinds of Operation)
Who should complete landing after a malfunction?
PIC, unless condition impairs ability. Ensure all non-normal actions completed.
(Ref: 22.5 Malfunctions)
How is EDTO maximum diversion distance calculated?
Max diversion speed × max time. For 737: 0.79/310 kts TAS, up to 1200 NM.
(Ref: 14.2.13 EDTO Maximum Diversion Distance)
What is the reporting requirement for WHS injuries?
Report within 24hrs
What are the requirements for restraining passengers during a flight?
The PIC must take steps to ensure safety by preventing passengers from being a danger or annoyance to others. If offloading is warranted, the next port must be informed, and the duty manager will meet the aircraft with security.
20.16 Restraint of Passengers During Flight
Who should a pilot contact for medical support when sick away from base?
QCare (Australia) or MedAire (International), and get cleared by Qantas Medical before returning to duty. (5.8.3 Medical Attention Away from Base)
What is required to operate to a restricted airport or route?
Qualification and renewals are required, such as for Queenstown or Antarctic routes. (15.2.4.2 Restricted Airport or Route)
When can an aircraft operate below LSALT or MSA on departure or arrival?
When using SID, STAR, visual departure or arrival, instrument approach, DME height charts, or surveillance control. (15.4.3 Operations Below LSALT/MSA)
When can a flight crew pull a circuit breaker?
Only if instructed in QRH/FCOM or DDG Pre-Flight (O) procedure.
(Ref: 19.3 Maintenance by Flight Crew)
What is required to guard the flight controls?
The column, rudder pedals, and thrust must be guarded whenever flaps are out of the up position or during significant thrust changes, such as during cruise.
21.8.4 Guarding Flight controls
Which types of airports should not be used for medical diversions?
Medical diversions should not be directed to CAT C or D (Emergency) airports, and some CAT B airports may have restrictions for medical diversions as per RMS.
21.58 Diversions
What is required to maintain low visibility landing recency?
1 HGS AIII manual landing using LVO in aircraft or sim within 90 days. Self-update via ADF on ACARS.
(Ref: 4.14.4 Low Visibility Recency)
What is the PIC responsible for at outstations without Qantas engineers?
Suitable arrangements for safeguarding aircraft and contents
What are the PIC responsibilities regarding the tech log?
Ensure it’s on board, CRS valid, review notices, confirm EDTO status, and log any required defects.
(Ref: 19.4 Aircraft Tech Log)
What is Qantas policy regarding airspace usage?
Operate IFR in controlled airspace. Avoid Class G unless approved. Prohibited only in emergencies.
(Ref: 15.3 Airspace Policy)
What is the contingency CAP fuel requirement?
1000kg
What should be done during ramp operations in adverse weather conditions?
During ramp operations in adverse weather, the POCO should advise of any restrictions. In lightning, fueling ceases, ramps are vacated, and boarding stops. For strong wind events, fueling ceases, brakes must be parked, and doors should remain closed if within limits.
What is “operational control”?
o The control over initiation, continuation, diversion or termination of a flight.
FAM 2.2.4 Operational Control
What must the PIC do following an Immediately Reportable Matter (IRM)?
Notify IOC ASAP. Ensure all stakeholders are involved and the crew remains for post-incident DAMP testing if needed.
(Ref: 3.2.3 Immediate Notification to IOC)
What is the significance of the ‘30 mins before and after ETA’ rule?
For estimating time of use at destination and alternate airports
What are the requirements for idle engine runs with passengers onboard?
Cabin crew brief, engine to shut down pre door close, seatbelt sign off, idle only, flight crew responsible for evac.
(Ref: 19.9 Engine Runs)
What is planned additional fuel and can it be removed?
Non-mandatory company fuel. PIC may remove to facilitate payload.
(Ref: 16.3.24 Planned Additional Fuel)
Who is responsible for compliance with applicable laws and safety during flight?
The PIC is responsible for ensuring compliance with applicable laws and safety, especially in non-ICAO states, where Australian regulations apply if more limiting. (1.4 Compliance with Rules)
What are the three forms of loadsheets?
- ACARS – accepted using the ACK
- EFF – Accepted in app
- Email – reply ‘accepted and Approved’
How should checked baggage be handled during disruptions?
For international services, contact DSC as local regulations may differ. For domestic services, checked baggage should travel with the passenger unless the disruption is due to weather, ATC strike, aircraft failure, or curfew restrictions.
20.11.6 Movement of Check Baggage during disruptions
How do you handle last-minute changes in the loadsheet?
For last-minute changes, a new final loadsheet is required. Traffic and fuel changes are independent of each other, with traffic changes being cumulative.
What are the steps in flight crew incapacitation?
Challenge, take over, fly safely, remove or care for incapacitated crew. Only flight crew in vacant seat. PIC decides if to divert.
(Ref: 22.10.2 Flight Crew Incapacitation)
What must be done if there is a fuel spill within 15m of the aircraft?
Move passengers 15m from fuel spill
Under what circumstances can flight data be seized after an incident?
The FDR and CVR may be taken with or without company consent; erasing CVR is an offense. (3.3.3 Aircraft Recording Systems)
Who is responsible for reporting of cabin defects?
CSM
What should be done with suspicious or unknown substances?
If a suspicious or unknown substance is found, follow the HOT principle (Hidden, Obviously Suspicious, Typical of Area). Do not touch it, notify the Captain or CSM, and a Duty Manager should assess it.
20.3.5 Doubtful or Suspicious Articles/unknown substance
What is the protocol for ramp operations during adverse weather?
Cease fueling and stop boarding
What should be avoided regarding medications and flying?
Narcotics, insulin, etc.
When can cabin doors be re-opened?
CSM can reopen any door prior to final close. After final door closed, PIC must approve.
(Ref: 18.24 Doors)
What are the takeoff limits for First Officers?
800m
What defines an acceptable defect in aircraft maintenance?
Safety of aircraft not affected, minor in nature, rectified by standard practice
Examples include a lightbulb or frayed carpet.
When should an aircraft be turned into bay?
Only with guidance/marshaller, FOD/equipment clear, and GREEN aerobridge.
(Ref: 21.78 Parking)
What regulations must all company aircraft comply with?
CASA regulations.
What is the taxi fuel calculation, including APU?
Taxi fuel is 190kg or 15kg per minute, which includes 25kg for APU.
What should be done when landing with gear abnormality?
When landing with gear abnormality, land on the available gear, avoid attempting to unlock the gear by ‘brush landing’, and land on paved surfaces if possible. After landing, do not taxi until the aircraft is inspected.
What are the protocols for onboard doctors?
Must be authorized by Medlink. Offloaded next sector unless cleared. Access to flight deck requires IOC and duty security approval.
(Ref: 22.11 Inflight Medical Emergencies)
What are the minimum limits for Captains during takeoff and landing?
Takeoff: 75m RVR. Landing: 200ft and 800m or 550m RVR depending on visibility.
(Ref: 4.11.1 Limits for Captains)
What is the prime reference for abnormal operations?
ECL > QRH > FCOM > FAM.
When can you intentionally disregard regulations?
In conforming with the rules and regulations the Pilot In Command of an aircraft shall pay due regard to all dangers of navigation and collision and to any special circumstances which may render a departure from those rules necessary in order to avoid immediate danger.
FAM 1.4 Compliance with Laws and Regulations
And…..
May vary procedures, reg or company rules or ignore ATC direction only
o Sudden and extraordinary emergency exist
o Non-compliance is only reasonable way to deal with emergency
o It is a reasonable response to emergency
o Due to extreme weather or other unavoidable cause
4.1.1 Emergency Authority
What actions are required during extended ground delays on departure?
Shut down engines. One pilot remains. Reset cabin ready. Seat belts on. Reconfirm cabin ready before taxi.
(Ref: 21.37 Extended Ground Delays on Departure)
What authority does the PIC have regarding individuals onboard the aircraft?
The PIC can direct individuals, use reasonable force, restrain, seize, or place in custody if necessary. (4.1 Command Authority)
What must be done when a person in custody is onboard?
The PIC must be advised of a person in custody, including threat assessment, escort requirements, and other needs. The person must be seated with an escort, preferably next to a window and away from emergency exits, and cannot consume alcohol.
20.9.2 Persons in Custody
When must EFF Crew Messages be reviewed?
Preflight: before fuel order. All: prior to use or reliance. All except Low must be read.
(Ref: 21.14.6 EFF Crew Messages Review)
What conditions must be met at the EDTO entry point?
Two-way communications, updated weather, inflight fuel requirements met, NOTAMs checked, and no significant system failures. (14.6.2 EDTO Entry Point)
How are safety incidents classified and handled?
Classified as High, Medium, or Low. Interviews may involve support person. Followed by Just Culture review, interim and final report.
(Ref: 3.3 Accident and Investigation)
What should the captain state when disconnecting for a manual landing but not AIII?
Standard Procedures
What is Qantas’s policy for employees as stated in the FAM?
Safety before schedule. Best effort to achieve comfort and efficiency for passengers around this policy.
FAM 1.3 Policy
What if APU is inop and temp is excessive?
Above 30°C, consider not boarding. Open doors or run 1 engine idle + packs to cool. Clear ground equipment.
(Ref: 21.22 APU Management)
What is the maximum time for takeoff thrust after engine failure?
5 minutes
What is required for a Takeoff Alternate according to the regulations?
Cat A, B, or C airport within 60 mins or 400nm
What is the procedure for operations to non-controlled airports?
Max use of autopilots to help look for traffic
What is the maximum time for controlled rest on the flight deck?
Not exceed 45 mins
What are the responsibilities of the PIC?
Ensure safety of aircraft, passengers, cargo, mail, and crew. Govern all decisions by company policy.
(Ref: 2.2.2 Pilot in Command)
What are the rules for carriage of service dogs?
Approved via Special Handling. Restrained, last to board, leash to seat, moisture mat. PIC may refuse.
(Ref: 18.16 Service Dogs)
What must be checked against the provisional loadsheet?
Check ENDO vs provisional
What are APU procedures on departure and arrival?
Departure: delay start, check local rules. Arrival: start approaching park, shut down with ground power.
(Ref: 21.22 APU Management)
Who is usually responsible after handing over to the engineer?
Engineer
What is the procedure for manual landing when visibility deteriorates?
If the visibility deteriorates below 1000ft, the captain may allow the FO to land if conditions are deemed safer, otherwise, the captain will remain the PF. This is applicable below 1000ft, and manual flying may be necessary in turbulence and crosswinds.
21.72 Approach Procedures
What should be done before relying on EFF Crew Messages?
All EFF Crew Messages must be read prior to fuel order and must be reviewed before using or relying on them. Messages marked as ‘Low’ should be read for awareness, while messages marked as ‘Critical,’ ‘High,’ or ‘Medium’ must be read.
21.14.6 EFF Crew Messages review
What steps are taken for inflight disruptive passengers?
Notify DSC via IOC. Consider no-fly notice. Use seat numbers only on radio/ACARS. Use ‘ATTN DSC’ in ACARS.
(Ref: 18.9 Disruptive Passengers)
What are CAVs for Sydney and Cairns?
Sydney (CAV 01/98): Hold until 0550 for 34L >5kt tailwind. Cairns (CAV 01/01): 30 min for bird/fox hazard.
(Ref: 16.12 Approved Fuel Variations)
What documentation is the PIC provided before sign-on?
The PIC must be given a Certificate of Clearance (COC) either in physical form or electronically.
(Ref: 8.2 Documentation)
What flight conditions must be reported immediately to ATC?
Severe weather, volcanic ash, laser events, RPAS, navigation errors, and windshear. (3.2.6 Reports to Air Traffic Control immediately)
When must flight controls be guarded?
Any time flaps are not UP, or large thrust changes including cruise.
(Ref: 21.8.4 Guarding Flight Controls)
What steps should be taken in the event of extended ground delays?
If there is an extended ground delay, shut down all engines and check with ATC. One pilot should remain on the flight deck, and cabin readiness should be reset once the delay ends.
21.37 Extended Ground Delays on Departure
What is the taxi fuel burn rate per minute?
15kg/minute (including 25kg for APU)
What should be done during inflight troubleshooting for system failures?
Troubleshooting should generally not be attempted unless guided by the QRH, with MOC providing guidance. Only authorized procedures should be followed.
What is the required action if the APU needs to be started before departure?
Check local requirements
Is a MINIMUM FUEL declaration to ATC reportable?
Yes, Pilot report only however.
FAM Safety Tables in section 3.4
When is OPRISK used in fuel planning?
High = preflight fuel only. Medium/Low = may use inflight DPA fuel.
(Ref: 16.9.4 OPRISK)
What constitutes a description of Moderate Turbulence?
- Greater intensity with changes in altitude but still in control
- Straining against seatbelts and unsecured objects dislodged
- Walking is Difficult
FAM 3.2.5.7 Turbulence Reporting
What must be done in anticipated turbulence?
CSM advised early. PA made. Seatbelt sign on no later than 1 min before.
(Ref: 18.28 Seat Belt Policy)
What is the protocol if an EDTO alternate becomes unavailable after entering the segment?
Continue at PIC discretion
What if departing late under ATFM?
Contact MOCO for new COBT. If not available, depart non-compliant—ATC won’t deny but expect holding.
(Ref: 17.6.4 ATFM)
When must an altitude deviation be reported?
If deviation is 300 feet or more.
(Ref: 3.2.5.2 Assigned Altitude Deviation Reports)
How should landing distances be assessed?
Landing distances should be assessed using OPT. If touchdown occurs outside the 2000ft zone, full reverse thrust and braking may be required. If conditions are unsafe, a go-around should be initiated.
21.76 Landing
How should seat belts be managed during anticipated turbulence?
The seat belt sign should be turned on, and cabin crew should be advised to ensure passengers wear seatbelts. A PA may be made by the flight crew or CSM to explain the turbulence and its timing.
18.28 Seat Belt Policy
What should be done if ground power fails after arrival?
Advise cabin and start APU
What is the EDTO diversion profile?
Descend to diversion alt, cruise at AFM speeds, descend to 1500 ft, approach and land.
(Ref: 14.5.2 Critical Fuel Scenario and Diversion Profiles)
What is the maximum traffic LMC?
500kg MAX
What must be included in an aircraft tech log?
Reports of defects, abnormal instrument indications, aircraft limit exceedance, any operation of guarded or fire switches during non-normal
The PIC is responsible for the tech log.
When and how must autoland be flown?
Only on approved runways in QRH. No re-engage AP below 1000 ft. Unsatisfactory landings must be reported.
(Ref: 21.66 Autoland)
Post incident, as PIC what are you responsible for in regards to the complete crew?
Ensure crew stay at airport for a post incident DAMP test.
FAM 3.4.4
Who is permitted access to the flight deck?
CASA authorised with ID, aircrew, Group employees with ASIC/visitor cards, Boeing (CP approval), ATC/BOM famil.
(Ref: 20.15 Flight Deck Security)
What is operational control?
Control over initiation, continuation, diversion, or termination of a flight.
What should be done if an ATSB reportable incident occurs?
Report within 24 hours and notify the duty captain or fleet safety captain ASAP.
What is the flight crew’s responsibility regarding their licenses?
Maintaining license with liaison with QF licensing
When are cold temperature corrections required?
Below 0°C, apply to minimum departure/approach alts including DA/MDA and missed approach. Advise ATC.
(Ref: 21.28 Temperature Corrections)
What are the crosswind limitations for first officers?
25kt max crosswind, reduced to 15kt within first 12 months or 4 cyclics. (4.11.2 First Officer Limits)
Who determines a pilot’s fitness to fly?
The individual pilot. No psychoactive substances allowed. Cannot operate if a spouse, partner, or child dies.
(Ref: 5.1 Fitness to Fly)
What is the radio call for an emergency descent?
‘Emergency Descent’ (Ref: 22.15 Emergency Descent)
What is the COBT tolerance and ATFM compliance window?
-5 to +15 mins. Departing early may cause gate hold or delays.
(Ref: 17.6.4 ATFM)
What are the windshear intensity definitions for ATC reporting?
Light: minor deviation; Moderate: significant effect; Strong: hard to stay on path; Severe: affects aircraft controllability.
(Ref: 3.2.6 Reports to Air Traffic Control Immediately)
What does ‘Gate Hold’ refer to?
Used when landing earlier than allowed time
What is the policy on tyre changes during passenger boarding?
Boarding must stop. Passengers may remain seated at PIC discretion.
(Ref: 19.11 Tyre Changes During Passenger Boarding)
What is the policy regarding social media?
To be reviewed and summarized.
What must happen after a preflight security check is complete?
Aircraft must remain under continuous surveillance by at least one crew member.
(Ref: 20.3 Aircraft Security)
How are persons in custody handled during boarding?
Persons in custody must be advised to the PIC before boarding, and they must be escorted. Deportees are not restrained, and service personnel AWOL are not restrained.
18.21 Persons in Custody
What are the inflight fuel requirements under 16.10.1?
Trip fuel, contingency fuel, holding fuel, MEL/CDL/other mandated fuel, and 1200kg FRF.
(Ref: 16.10.1 Inflight Fuel Requirements)
What must be done if a weather deviation is required?
Phraseology ‘Weather Deviation Required’ and declare PAN
What are the different kinds of air operations defined in the manual?
Air Transport Operation (replaces RPT/charter), Cargo Operations, Part 91/121 when for hire or reward; only Part 91 when not for hire or reward (e.g., positioning flights). (1.4.1 Kinds of Operation)
When is a takeoff alternate required and what categories are acceptable?
When returning to the departure airport is not possible. Must be Cat A, B or C.
(Ref: 16.3.1.8 Takeoff Alternate)
Who has “operational control” over the flight?
- Rests firstly with the PIC
- Critical Operations Event Group (COEG)
> Natural disasters, critical events
> HOFO, IOC Manager, QMET, Principal advisor of global development
> Can take control over decision of continuation of flight to an airport or airway
“Operational Control” = The control over initiation, continuation, diversion or termination of a flight.
FAM 2.2.4 Operational Control
Note, this can be confused with the following about control over an aircraft
4.1.2 External Authorities Assuming control over aircraft from Captain
• CASA - Right to direct or detain aircraft if it believes contravene regulations or danger to aircraft or persons or property on ground
• RFF – Authority to enter by force and take possession or direct people to leave to deal with RFF operations.
What should a provisional loadsheet check include?
- Date
- Rego
- Dep and Arr airports
- Aircrew Compliment
- City Pair
- Removable Equip
- Fuel
- Captain Name
What are the PIC’s options when handling inflight violence?
1) Threat team advice. 2) Request police meet aircraft. 3) No support, submit report via duty manager to DSC.
(Ref: 20.17 Inflight Violence)
What is the procedure for a non-routine internal door opening?
Two knocks, response knock, then thumbs up.
(Ref: 18.24 Doors)
Under what regulatory framework are Qantas aircraft operated globally?
All Qantas aircraft are operated under CASA regulations as Australian-registered aircraft, even when overseas. (2.2.1 Operation of Company Aircraft)
What is the maximum EDTO diversion time permitted for the B737?
180 minutes, based on the most limited system minus 15 minutes. (14.2.14 EDTO Maximum Diversion Time)
What is considered GREEN for flight crew?
Within 12 sectors and 100hrs of release to line
What are the requirements for aircraft fueling with pax onboard?
Seat belts off, emergency lights armed, and embark/disembark allowed.
(Ref: 18.23 Aircraft Fueling With Passengers Onboard)
What fuel elements are required preflight?
Taxi, Trip, Contingency, Holding, Required Additional, Arrival Allowance, Alternate Fuel (if req), FRF (1200 kg).
(Ref: 16.9 Preflight Fuel Requirements)
What terms should be avoided in PAs and what phrase is useful during delays?
Avoid ‘storms, heavy rain, turbulence, ETA, FL’. Use ‘Safety before schedule’.
(Ref: 18.26 Passenger Announcements)
What is the minimum EOD fuel required?
The minimum EOD fuel required is 2700kg or 70 minutes, whichever is greater.
What must be ensured regarding contactability at slip port?
Captain and aircrew scheduling notified
What does EDTO stand for?
Extended Diversion Time Operations
EDTO refers to operations that allow aircraft to fly routes that are farther from suitable airports.
What is the maximum diversion distance for EDTO?
1200 nm
What should be done if there is anticipated turbulence?
Advise CSM as soon as possible of known time and turbulence
Service-oriented PA may be made by flight crew or CSM.
What is the role of the Duty Captain?
To liaise with flight operations and assist the Captain with operational, technical, administrative, and safety-related matters. (2.2.3 Duty Captain)
What are the main parts of the Qantas Operation Manual Suite?
- A – Policy and Procedures
- B – Aircraft Operations
- C - Aerodrome and Routes
- D – Training and Checking
During abnormals is the FCTM a primary or secondary reference?
Secondary Reference. Primary reference in terms of priority order should be ECL > QRH > FCOM > FAM
, Reference FCTM - Time permitting only, provides additional guidance
FAM 1.1 Purpose of Manual Suite
What should the PIC do during a ground delay?
PA every 15 min, liaise with CSM. Flight crew should engage business class.
(Ref: 18.27.2 Ground Delays)
What must be the same between ZFW and Pax unless disembarking?
ZFW and Pax must be the same
What does the term ‘Preferred or Recommended’ imply in manuals?
It should be considered company policy, deviations must be justified in writing for safety reasons.
When is the flight deck considered sterile?
From door close to seat belts AUTO and preparing to arrive at gate. Cabin crew contact only for safety/operational reasons.
(Ref: 21.46 Sterile Flight Deck)
How should a smell event be reported?
Notify MOC, complete a techlog entry and Pilot Report. No ATSB report required. Submit Injury/Illness forms for each affected crew member.
(Ref: 3.2.5.11 Smoke, Fumes and Smell Reporting Requirements)
What are AV2 and CAV01/02 in relation to fuel variations?
AV2 is New Zealand takeoff alternate; CAV01/02 is severe low level turbulence/shear
What is the timeframe for reporting WHS injuries, hazards, and near misses?
They must be reported within 24 hours. Follow-up will be handled by the base manager.
(Ref: 5.6 Reporting WHS Injuries, Hazards, Issues and WHS Near Misses)
How should the aircraft proceed if operating to displaced thresholds?
If a new approach for a displaced threshold is coded, it can be flown in 3D. If not, the approach should be flown using 2D methodology.
21.64.8 Operations to Displaced Thresholds
What are the responsibilities of the PIC regarding crew after traumatic events?
- Assess impact
- Assist CSM in providing support
- Confirm CSM contacted EAP if necessary.
What is the maximum allowable delay for a duty manager without contacting ops control?
10 mins
What are the key declarations made when reporting for duty?
That license, medical, passport are current, recency is up to date, FSOs and SINs read, and iPad/apps updated.
(Ref: 4.8 Flight Crew Duties)
When must a Security Report be submitted?
Within 24 hours for incidents such as flight deck door breaches or security screening issues. (3.2.2.1 Safety Reports)
When should control of the aircraft be handed over?
During meals, document handling, major FMS mods, or PA announcements.
(Ref: 21.8.3 Changing Control)
What is the cabin temperature management for APU?
Keep cabin temp between 10-27C
What airports or routes require qualifications and renewals?
Queenstown and Antarctic routes.
(Ref: 15.2.4.2 Restricted Airport or Route)
What are the requirements to accept a Visual Departure by Day under IFR?
VMC below MVA/MSA, maintain heading from ATC, 500ft above OCTA, visual obstacle clearance.
(Ref: 21.10.2 IFR Flight Plans)
What is prioritized after safety in operations?
Sustainability if operationally suitable.
When must PPE be worn?
When required, supplied PPE must be worn.
(Ref: 5.13 Personal Protective Equipment)
What must be checked before closing doors?
Before closing doors, the CSM must obtain permission from the PIC. The flight deck must be closed and locked once permission is granted, and passengers must be onboard, seated with bags stowed, and overwing exits briefed.
18.24 Doors
When is a Ramp Check conducted, by Whom, and what is checked?
Conducted randomly by the regulator.
Checks licences, aircraft docs, regulatory manuals, the aircraft itself.
Remember to ask for identification, can deny if no identification produced.
Pilot report with “Ramp Check” in title to be completed.
FAM 3.2.5.9 Ramp Checks
When does the PIC have authority over crew?
During operational duty (report to customs exit). Overnight: PIC over flight crew, CSM over cabin crew.
(Ref: 4.3 Crew Management)
What factors should be considered in non-normal/abnormal event situations?
The PIC must consider factors such as nature of malfunction, inoperative systems, altitude, weight, fuel, and airport characteristics when deciding whether to continue to an alternate airport.
22.3 Non-Normal/Abnormal Event Considerations
What are the curfew fuel planning rules?
Before curfew ends: hold until 10 min prior. Before curfew starts: alternate required within 15 min of start.
(Ref: 16.9.5 Curfew Planning)
What is the procedure if the APU fails to start during refueling?
Remove refueling hoses
What is the maximum crosswind for CAT IIIA approaches?
15kts
When are descending orbits allowed?
Not below 3000 ft. Above 3000 ft allowed for terrain, use autopilot.
(Ref: 21.67 Orbits)
What must the Preferred PIC do during customer delays at the airport?
Make a PA and engage with customers in the boarding lounge if possible
PIC stands for Pilot in Command, and PA refers to Public Announcement.
When is a walkaround required for landing gear pins?
Only required if pins are NOT removed.
(Ref: 21.29 Landing Gear Pins)
What action should be taken in the event of a bird strike?
Land at nearest suitable airport
What is Qantas’ safety objective?
To be a leader in illness, accident, and injury prevention through strong safety culture, effective systems, and quality processes.
(Ref: 3.1 Qantas Safety Policy)
What are the Captain’s responsibilities post-flight?
Log fuel and defects, file Intelex for air route/nav issues, ensure safe handover.
(Ref: 4.8.3 Captains)
What happens if an ASO is compromised?
Move to cabin interphone, may speak to captain. Not a hijack. CSM contacts PIC discreetly if ASO needed.
(Ref: 20.19 Air Security Officers)
What are the steps for handling a disruptive passenger inflight?
Notify DSC via IOC, consider issuing a no-fly notice. Use only seat numbers over radio/ACARS with ‘ATTN DSC’.
(Ref: 18.9 Disruptive Passengers)
What is prohibited regarding Portable Electronic Devices on the Flight Deck?
Using them for entertainment
When is CAV 01/02 required?
Severe turbulence or shear: 700kg for go-around (unless INTER/Alternate already loaded).
(Ref: 16.12 Approved Fuel Variations)
What must be done after deciding to divert during EDTO?
Contact company as soon as practicable.
(Ref: 14.6.8 Company Communications)
What must be done if a significant system fails during EDTO?
Plan to land at the nearest available airport per QRH guidance.
(Ref: 14.2.16 EDTO Significant Systems)
When can the PIC deviate from company rules or ATC directions?
During a sudden and extraordinary emergency when deviation is a reasonable and necessary response. (4.1.1 Emergency Authority)
What is the definition of ‘Fuel Over Destination’ (FOD)?
Fuel at 1500ft above aerodrome, excluding approach fuel
What are departure and circuit procedures at non-controlled airports?
Turn at 500 ft unless conflicting, circuit from upwind/crosswind/downwind. Left-hand circuits unless noted.
(Ref: 21.61 Operations to Non-Controlled Airports)
What must be done if a replacement is needed at sign on?
Request replacement at sign on plus 5 mins
What are some reasons tankering may not be allowed?
Destination contamination, slippery when wet conditions, or displaced thresholds. (16.9.6 Fuel Tankering)
How much additional fuel is required for an isolated destination airport?
90 minutes additional fuel, plus 30 minutes FRF, totaling 120 minutes. (16.9.3 Isolated Destination Airports)
What must be documented if police are involved in an inflight incident?
Facts only, not opinions. A complaint should still be filed even if pax calms down.
(Ref: 20.17 Inflight Violence)
What constitutes an Immediately Reportable Matter (IRM)?
Events such as a MAYDAY call, laser illumination with safety impact, or technical failure leading to missed approach or diversion. (3.2.4 Safety Occurrences to be Reported)
When should the cabin be prepared for landing?
Prepare from 20,000 ft but not below 10,000 ft. Allow 10 mins. Confirm with ‘Prepare cabin PA received’.
(Ref: 21.63.2 Prepare Cabin)
What constitutes a description of Severe Turbulence?
- Large changes in alt and airspeed, momentarily out of control.
- Forced violently against belts and objects tossed about
- Walking is impossible
FAM 3.2.5.7 Turbulence Reporting
What are examples of when a Security Report is required?
Flight deck door issues, passenger restraint, PIC breach, or screening problems. Submit within 24 hours and notify Duty Captain/Security Controller.
(Ref: 3.2.2.1 Safety Reports)
For a Smoke or Fumes event involving crew, what additional reporting is required?
In addition to IRM or RRM reporting requirements and IOC notification.
MOC is required to be contacted.
Injury and illness form to be completed by each crew member.
FAM 3.2.5.11 Smoke, Fumes and Smell Reporting Requirements
What should be considered when asking for input from other flight crew?
RAISE language
What must accompany a technical issue raised in a Pilot Report?
A corresponding techlog entry is required.
(Ref: 3.2.2.1 Safety Reports)
What are the categories of safety occurrences that must be reported?
Hazards, IRMs (red), and RRMs (amber). IRMs must be reported within 24 hrs and IOC notified.
(Ref: 3.2.4 Safety Occurrences to be Reported)
What is the Captain responsible for before departure?
Check MELs, aircraft serviceability, fuel, performance, documentation, compliance with procedures, and crew fitness.
(Ref: 4.8.3 Captains)
What must be done if flying more than 0.02 Mach different to plan?
Advise ATC.
(Ref: 17.6.8 Projected Late Arrivals)
Who reports IFE defects and how?
The CSM is responsible. Defects must be reported ASAP via ACARS or radio.
(Ref: 4.21.2.4 Cabin IFE Defects)
What must be advised to ATC regarding aircraft left on movement areas?
Advise if it constitutes a threat to other aircraft
How do you signal non-routine internal door opening?
Two knocks, response knock, then thumbs up.
(Ref: 18.24 Doors)
When is a low visibility recency check required?
Within 90 days for a HGS AIII manual landing using LVO procedures. (4.14.4 Low Visibility Recency)
What is the overarching company policy for operational decisions?
Safety before schedule, while also aiming for passenger comfort and efficiency. (1.3 Policy)
What must be included in the Certificate and Documents Folder?
- Certificate of Airworthiness
- AOC
- Registration
- Radio License
- Insurance
- Disinsection
Can a hold bag be brought to the aircraft or aerobridge?
No. If needed for medical reasons, passenger and bag must be offloaded and re-screened.
(Ref: 20.11.11 Segregation from Cabin and Sterile Areas)
What should an employee do if approached by media?
Politely decline and refer to ‘Qantas Corporate Communication’.
What is the earliest time for international passenger disembarkation?
-49 min
What action should be taken during ground delays?
During ground delays, the PIC should liaise with the CSM on mobile phones, ensure a PA is made every 15 minutes, and ensure that one flight crew member liaises with business class to manage their needs.
18.27.2 Ground Delays
What is the max diversion time for EDTO on a 737?
180 minutes based on system limits and CASA rules (e.g., 195 mins – 15 min buffer).
(Ref: 14.2.14 EDTO Maximum Diversion Time)
What should be done if a malfunction impedes landing capability?
Complete non-normal/abnormal condition landing
What must be verified from a PDC clearance?
Rego, route, departure clearance, FL cleared, and transponder code against FMC.
(Ref: 21.10 ATC Clearances and Flight Plans)
What must be completed before top of climb?
Non-essential paperwork
Can a flight continue past the EDTO entry point if an alternate becomes unavailable?
Yes, at the discretion of the PIC if it is considered the safer course of action. (14.6.4 EDTO Alternate Unavailable)
What types of flights are classified as non-revenue?
Assessment, display, positioning, and training flights.
(Ref: 9.1.1 Non-Revenue Flight Classification)
What are the foundations of Qantas’ Safety Policy?
Built on a safety culture, open reporting, leadership by example, education, continuous monitoring, and risk management. Unsafe operations must not be conducted.
(Ref: 3.1 Qantas Safety Policy)
What are standard fuel figures for feet-specific planning?
Approach: 300kg, Taxi: 190kg, FRF: 1200kg, Holding: 60 min for INTER TS, Min EOD: 2700kg or 70/80 mins.
(Ref: 16.11 Feet Specific Information)
What is the holding fuel requirement for CAV01/02?
700kg for a go around (Payload permitting)
What are the primary responsibilities of the Pilot in Command?
Ensure safety of aircraft, passengers, mail, cargo, and crew, and make decisions based on company policy. (2.2.2 Pilot in Command)
Who has operational control and what is the role of the COEG?
PIC has initial control. The COEG (includes HOFO, IOC Manager, etc.) takes control in critical events.
(Ref: 2.2.4 Operational Control)
What is the communication required when experiencing windshear?
Windshear Escape
What is the role of the Critical Operations Event Group (COEG)?
To make decisions on continuation of flight during natural disasters or critical events. (2.2.4 Operational Control)
What must be done prior to diverting to an enroute or destination alternate?
Contact IOC prior to diversion
What components make up preflight Trip Fuel and how is it calculated?
Preflight Trip Fuel equals Flight Fuel plus Approach Fuel, and is best calculated using the FMC for accuracy.
(Ref: 16.3.30 Trip Fuel)
What is required regarding disinsection for international flights?
Valid disinsection
What do you do if a door problem can’t be resolved without handle movement?
Return to gate and call engineers. Don’t open or rearm the door.
(Ref: 18.24 Doors)
What are the three diversion strategies mentioned?
- Time strategy
- Fuel strategy
- Obstacle strategy
Should flight crew troubleshoot systems inflight?
No, troubleshooting is not normally attempted. MOC may guide but cannot authorize anything outside QRH.
(Ref: 22.7.1 System Failures and Troubleshooting Inflight)
How long can you restrain someone on board?
For the duration of the flight if necessary to protect the safety of the aircraft, crew, passengers or its cargo.
FAM 4.1 Command Authority
CASR 91D.215-225
What details must be checked in a provisional loadsheet?
In a provisional loadsheet, check the date, registration, departure and arrival airports, aircrew complement, city pair, removable equipment, fuel, and the captain’s name.
What is the protocol for engine failure during flight?
In case of engine failure during climb, the PIC should contact ATC and return to the departure airport unless weather or closer airports make it unsafe. The max time for takeoff thrust is 5 minutes.
22.7.2 Engine Failure During Flight
What is the MOR and when can it be reduced?
Minimum for preflight. Can be reduced if using two DPAs, recalculated inflight.
(Ref: 16.3.19 Minimum Operational Requirement)
Can you nominate an alternate during curfew hours?
Yes, unless excluded by RMS or INTAM.
(Ref: 16.7.2 Destination Alternate)
What are the three classifications of Qantas investigations?
High, Medium, and Low based on severity. (3.3 Accident and Investigation)
What are the different types of minima used when planning alternates?
The types include:
- Determining Minima (used for destination and DPA to assess need for alternate)
- Reduced Determining Minima (used in-flight if specific criteria are met)
- Qualifying Minima (for selecting enroute or destination alternates)
- EDTO Planning Minima (for checking adequacy of EDTO airports).
Use EFF minima if there are any inconsistencies.
(Ref: 16.5.4 Alternate Minima)
What are the report times for paxing?
30 mins domestic, 60 mins international
What are the key considerations when releasing the park brake?
Ensure that the doors are closed, bridge and equipment are clear, and communication with ground crew is established. Disconnect the ground crew at the earliest opportunity, and use interphone for coordination.
21.35.2 Releasing Park Brake
What are examples of flights without commercial passengers?
Positioning, ferry, freight-only, delivery or lease-return flights.
(Ref: 9.4 Flights Without Commercial Passengers)
What are the reporting requirements after prolonged flight in moderate or severe icing conditions?
Enter a techlog entry and submit an RRM Intelex report. (3.2.5.8 Flight in Icing Conditions)
When must a fatigue report be submitted?
- Beyond operational TOD Limits
- Unfit for duty due fatigue
- Identifying fatigue risk to a pattern
- Operations beyond TOD limits and how it affects or affected next TOD for data logging purposes
FAM 3.2.7 Fatigue Reporting
What RNP values are required by phase of flight?
En Route: RNP 2, SID/STAR/Initial/Missed: RNP 1, Final: RNP APCH.
(Ref: 21.54 Navigation Procedures)
Who is jointly responsible for ensuring all stakeholders are informed of an Immediately Reportable Matter?
The PIC and IOC share this responsibility and must initiate DAMP testing and notify relevant departments. (3.2.3 Immediate Notification to IOC)
What actions should be taken in case of windshear?
In case of windshear, make a radio call stating ‘Windshear Escape’ and ‘Clear of windshear, returning to…’.
What is required for CAT III (AIII) manual landing qualification?
First 100hr or 40 sectors NOT APPROVED
What must be done for low visibility recency?
1 HGS AIII manual landing using LVO procedures in aircraft or sim within 90 days
What are lateral and vertical tolerances for ILS and RNP approaches?
ILS LOC: 1 dot, G/S: 1 dot. RNP: within NPS. Missed if ‘OUTSIDE LIMITS’.
(Ref: 21.70.2 Tolerances During Approach)
What are low visibility landing restrictions for new authorizations?
CAT I & SA CAT I unrestricted. CAT II/SA CAT II require 50 hrs or 20 sectors +100m RVR. CAT III manual not approved for first 100 hrs/40 sectors.
(Ref: 4.12 Low Visibility Qualification and Authorization)
What is the role of the Qantas Operations Control Service (QOCS)?
To provide preflight and inflight information but minimize distractions by only contacting PIC when necessary. (2.2.4 Operational Control)
What must be done if a significant system fails during EDTO?
Land at nearest A, B, or C within diversion time. If landing at C, declare emergency.
(Ref: 14.6.5 EDTO Significant System)
What is the minimum requirement for initial commands in the first 6 months?
180hrs or 32 sectors as PIC
What is ‘Blue on Blue’ and what is the restriction?
It identifies low competency pairing. Blue crew members must not be rostered together.
(Ref: 4.14.7 Blue on Blue)
What should be done during inflight troubleshooting for system failures?
Troubleshooting should generally not be attempted unless guided by the QRH, with MOC providing guidance. Only authorized procedures should be followed.
22.7.1 System Failures and Troubleshooting inflight
When is Medlink contacted for inflight medical emergencies?
If cabin crew would call ambulance, contact Medlink. They handle via online doctors and kits. Diversions to CAT A/B only.
(Ref: 22.11 Inflight Medical Emergencies)
What is required for a Ramp Check?
Check licenses, aircraft documents, regulatory manual, and the aircraft itself.
What must the PA before descent include?
Time to descent, arrival time, local time, weather.
(Ref: 18.26 Passenger Announcements)
How does a non-routine disembarkation differ from evacuation?
It’s slower, not serious. May upgrade to evac anytime. (Ref: 22.18 Non-Routine Disembarkation)
What information should be covered in a pre-flight briefing with the cabin crew?
The pre-flight briefing with cabin crew should include taxi time, flight time, flight details, weather, PA requirements, liferafts or beacons when carried, and unserviceabilities.
18.4 Pre flight briefing with Cabin Crew
What is the standard climb speed below 10,000ft?
250kt
What should be done if the APU is inoperative due to excessive temperature?
Consider not boarding above 30C cabin temp
What is the protocol for notifying ATC during a serious emergency?
Transmit MAYDAY
For all RTO’s is a report required?
Yes, a pilot report required.
Immediate notification to IOC is required except a Low Speed RTO, this can be sent as a report via ACARS.
FAM Safety Tables in section 3.4
What are DP1 and DPD fuel requirements?
15 min at 1500 ft overhead and any weather holding. Preflight only.
(Ref: 16.8.5 DP Fuel Requirements)
How often must flight crew make contact?
Every 20–30 minutes. Must not exceed 1 hour.
(Ref: 18.39 Flight Crew Contact)
What is the rule on Required Additional Fuel?
Must not be reduced without consultation. Includes AVs, extra DP fuel, CDL/MEL fuel.
(Ref: 16.9 Preflight Fuel Requirements)
What are the requirements for controlled rest on the flight deck?
Max 45 min, not within 30 min of TOD. Twice per crew per sector. Harness on. 10 min recovery. 20 min gap.
(Ref: 21.56 Controlled Rest on Flight Deck)
What must be complied with in non-ICAO states?
Australian regulations, provided they are more limiting.
What regulations must be followed when operating company aircraft globally?
Australian (CASA) regulations apply globally, and foreign regulations must also be followed where applicable.
(Ref: 2.2.1 Operation of Company Aircraft)
What documents are required to be on board before flight?
All required documents
What is required during aircraft refueling?
No phones or electronics within 3m
This is a safety precaution to prevent ignition sources near fuel.
What is the difference between ‘different’ and ‘separate’ runways?
‘Different’ = different numbers. ‘Separate’ = different concrete, not dependent on other runway.
(Ref: 16.5.4.3 Concepts)
What components make up destination alternate fuel?
Fuel for missed approach, cruise via expected route, descent to 1500ft. Approach fuel is not included. (16.3.8 Destination Alternate Fuel)
What should be done when operating to non-controlled airports?
Max use of autopilots should be made to help with traffic lookouts, and all lights should be on in G or E airspace. VHF may not be available, so phone or HF communication should be used instead.
21.61 Operations to Non-Controlled Airports
What is required to continue at the DPA?
Meeting inflight requirements plus destination alternate fuel or 15 minutes extra, or 40 minutes extra if single runway outside Australia. (16.10.4 At DPA requirement to continue)
What is taxi fuel and how can it be managed?
Taxi fuel is from engine start to takeoff roll and includes expected APU fuel use; may be reduced by PIC if needed. (16.3.29 Taxi Fuel)
What is defined as a Hazard?
An issue that, if left unchecked, could lead to a negative outcome.
What actions is the PIC authorized to take for safety before and during flight?
The PIC can restrain, seize, remove or detain persons or items as necessary, including using reasonable force.
(Ref: 4.1 Command Authority)
Can baggage travel without the passenger during disruptions?
Yes, if screened and delay was outside their control (e.g. weather, ATC, failure). Contact DSC if medical.
(Ref: 20.11.6 Movement of Checked Baggage During Disruptions)
What is the purpose of the FAM in relation to the FCOM?
The FAM provides more limiting guidance or actionable explanation around the FCOM.
(Ref: 1.1 Purpose of Manual Suite)
What are the crosswind limits for First Officers in their first 12 months?
15kts
What should be communicated during an emergency descent?
During an emergency descent, announce ‘Emergency Descent’ over the radio to inform ATC and passengers.
What are the 4 parts of the Qantas Operations Manual Suite?
A: Policy/Procedures, B: Aircraft Ops, C: Aerodromes/Routes, D: Training/Checking.
(Ref: 7.1 Qantas Operations Manual Suite)
What is the weight limit for moving passengers in last-minute changes?
For last-minute changes, a maximum of 500kg is allowed for traffic changes, and up to six passengers can be moved into or out of the exit row within a specific range of rows.
How must QNH be verified for departure and arrival?
Departure: instrument check. Arrival: TAF or TTF.
(Ref: 21.21 Aerodrome Weather Info and QNH)
What is the weather window for ETOU planning?
Dest/DPA: 30 min before/after ETA. Enroute Alt: -30/+60 min. Isolated Dest: -30/+60 min.
(Ref: 16.3.11 Estimated Time of Use)
What must be considered during non-routine disembarkation?
How pax controlled and moved to terminal
What must be supervised during flight?
All technical duties – navigation, radio, and engineering
What does the Duty Captain do?
Acts as a liaison between captain and flight operations, and is the first point of contact for operational issues.
What must the tech log contain post flight?
Filled out with defects and fuel
What are HUD usage rules?
Down and used below 10,000 ft. Blanked for night taxi. AIII only on QRH-approved runways. AIII selected by 1000 ft.
(Ref: 21.15.2 HUD Operating Requirements)
What is included in Trip Fuel and how does it differ from Flight Fuel?
Trip Fuel includes fuel from takeoff to landing (SID, STAR, approach), while Flight Fuel ends at 1500 ft.
(Ref: 16.3.30 Trip Fuel)
What checks are required before EDTO entry point?
TWINS: Two-way comms, Weather, Inflight fuel, NOTAMs, Significant systems.
(Ref: 14.6.2 EDTO Entry Point)
When can the PIC override procedures or ATC directions?
In sudden and extraordinary emergencies, if non-compliance is the only reasonable and effective response.
(Ref: 4.1.1 Emergency Authority)
What is the alcohol rule for flight crew?
Must not fly with alcohol within 8 hours
What are the conditions for infant and child carriage?
Infants >7 days unless cleared. Children 2–11, with 2–4 (domestic) or 2–5 (int’l) needing an adult escort.
(Ref: 18.18 Carriage of Infants and Children)
What must be done when a passenger or crew member is unwell?
Patch checklist mostly completed and given to PIC. PIC fills flight details and uses form to contact MedLink.
(Ref: 18.43 Passenger or Crew Illness)
What is the restriction on electronics during refueling?
No phones or electronics within 3 metres of the aircraft.
(Ref: 21.9 Aircraft Refueling)
What must be done after disinsection regarding cargo holds?
Cargo holds opened after approximately 7 mins
What does the APPROACH acronym stand for in post-event debriefs?
ASAP, Participation, Purpose, Review, Operational relevance, Ask questions, Check understanding, Help crew access EAP.
(Ref: 3.4.2 Captain’s Operational Debrief With Crew)
What are the company procedures for engine-out missed approaches?
Use company CDP if unable to meet climb gradient, advise ATC in advance.
(Ref: 21.75.2 Missed Approach Procedures)
What are the licensing responsibilities of flight crew?
Maintain license, report medical changes, and coordinate updates through Qantas Licensing.
(Ref: 4.10 Flight Crew Licenses)
What must be ensured about the crew before flight?
All crew are fit
How should the flight crew handle taxiing?
Do not taxi until receiving clearance from the engineer. Confirm the taxi path and clearance limit, and if unsure, stop and clarify. Ensure that taxi clearance and active runway crossings are clearly communicated.
21.33 Taxiing
What are the key responsibilities of a captain before flight?
Ensuring the aircraft is prepared and serviceable, performance is acceptable, all documents and fuel are onboard, and crew are fit. (4.8.3 Captains)
What should be done if suspicions about a crew member’s fitness are not allayed?
Contact duty captain or station manager
When can a flight continue if an airspace has been deactivated?
If unable to divert to another activated route
When can non-essential paperwork be completed on the flight deck?
Not until top of climb, including ETA or techlog.
(Ref: 21.47 Flight Deck Documentation)
What manual suite must be complied with?
Qantas manual suite
When can AV2 NZ takeoff alternates be used?
If within 400 nm of departure.
(Ref: 16.12 Approved Fuel Variations)
How should communication be managed when on the ground?
Flight crew should maintain a listening watch on company and ground interphones. ETD should be 5 minutes, and if the frequency is changed, it must be communicated to the ground crew.
21.23 Communication at the Gate and on the Ground
What is the maximum diversion time for EDTO?
180 mins
Who is responsible for flight crew uniform dress standards?
Captains are now responsible. Concerns should be reported via Intelex.
(Ref: 4.18 Flight Crew Uniform Dress Standards)
What are First Officer limitations for takeoff, landing, and crosswind?
Takeoff: 800m. Landing: 200ft and 800m/550 RVR. Max crosswind 25kt, 15kt in first 12 months or 4 cyclics.
(Ref: 4.11.2 First Officer Limits)
What does a ‘Stable Approach’ require by 1000ft?
Configured by 1000ft
When must an erroneous radio altimeter occurrence be reported?
All anomalies below 2500 ft and associated system failures must be reported. (3.2.5.13 Erroneous Radio Altimeter Occurrence)
When should discretionary fuel be reported?
Report if more than 400kg using the EFF reason selection. (16.9.7 Discretionary Fuel)
What are the alcohol rules for flight crew?
No flying within 8 hours of alcohol. Cannot consume alcohol in uniform or remove alcohol from the aircraft.
(Ref: 5.3.1 Alcohol and Drugs)
What special handling requirements exist for service dogs?
Strict requirements reference size and behavior
What is OPRISK and how does it affect fuel planning?
OPRISK HIGH uses preflight fuel requirements; MEDIUM and LOW may use inflight requirements post DPA. (16.9.4 OPRISK)
What is the age requirement for infants traveling?
Must be older than 7 days or have doctor and Qantas medical clearance
How many types of loadsheets are there?
There are three types of loadsheets: ACARS, EFF, and email.
What is the procedure for cabin preparation before descent?
Prepare cabin from 20,000ft but not below 10,000ft
What documents must be carried onboard?
Mostly on iPad. Hard copies: Certs & Docs folder, crew licenses, QRH, and (for international) pax list.
(Ref: 7.4.1 Documents to be Carried On Board)
When should control be handed over to another flight crew member?
Control should be handed over during meals, when paperwork or documents prevent monitoring, during significant FMS modifications, or when making a PA.
21.8.3 Changing control
What must be done if a missed approach is required due to weather?
Limit to 2 missed approaches
Who primarily holds operational control?
Pilot in Command (PIC).
Where can pilots find drug categories and swab detection times?
Refer to the guide in 5.3.3 for effects and oral swab detection.
(Ref: 5.3.3 Drugs, Medications and Flying – Guide for Pilots)
When are passengers allowed to use toilets during ground delays?
When engines are off
Cabin crew procedures are available to manage this with signs.
What is the maximum contingency fuel that can be considered?
1000kg
What actions should be taken in case of inflight violence?
If inflight violence occurs, the PIC may request support, notify the duty manager, and provide a report. If police are involved, factual reports should be provided, and the police will determine if charges are necessary.
20.17 Inflight Violence
Who must be PF during approaches near minima?
Captain if within 200 ft or 2000 m of minima, unless deteriorating conditions where FO can land below 1000 ft RA.
(Ref: 21.72 Approach Procedures)
When must a flight crew member notify licensing regarding their Class 1 medical?
At least 15 days before expiry, or immediately if suspended or cancelled. (4.10.6 Class 1 Medical)
What types of weather forecasts are used and how do they differ?
ICAO landing forecasts (used in most places) include a trend indicator. High-frequency TAFs (used in Canada, New Zealand, and the US) are updated at least every 3 hours but are not ICAO landing forecasts.
(Ref: 16.3.31 Weather Forecasts)
When flying in another countries airspace, which regulations must you comply with?
PIC responsible for operation and compliance of aircraft within all laws and regulations in airspace they are flying. If non ICAO state then comply with Australian regulations so long as they are more limiting.
1.4 Compliance with Rules
And….
All aircraft operated under CASA regulations as its Australian registered. All Australian regulations for aircraft airworthiness, licensing and safety must be complied with regardless of location in world. However, additional regulations imposed in other countries also.
FAM 2.2.1 Operation of Company Aircraft
What additional fuel is required for CAV 02/21 Queenstown?
1400kg additional in addition to alternate to allow second approach
What should the crew comply with during flight?
ATC clearances except in emergency
Who holds disciplinary authority over flight crew while away from base?
The PIC can hold a crew member out of service for misconduct or detrimental actions. (4.4 Discipline)
What criteria must an airport meet to be considered an ‘Adequate Airport’ under EDTO?
Weather forecast available, operational facilities (e.g., lighting), LDA meets requirements, and at least one instrument approach is available. (14.2.1 Adequate Airport)
What is required for a low visibility approach?
For low visibility approaches, the captain should be the PF and autopilot or HUD should be used until visual reference is established. If hand flying, ‘Instrument Procedures’ should be stated, and autopilot should be disconnected after visual reference is made.
21.72 Approach Procedures
What should be done in the event of a failed braking device during landing?
If a failure of a braking device occurs, maximum reverse thrust should be applied to decelerate. If the deceleration is not as expected, the situation should be evaluated for safety.
21.76.4 Landing Roll Reverse Thrust
What is the minimum contingency fuel requirement?
5% from DPA to DPA airport or to Destination
What is required for documentation regarding customs?
PIC given a COC or certificate of clearance
Who receives fatigue reports and how are they treated?
Submitted confidentially to FSAG.
(Ref: 3.2.2.1 Safety Reports)
What is the chain of command from PIC downward?
PIC > Second Captain > First Officer > Second Officer > CSM > CSS > Cabin Crew.
(Ref: 4.2 Chain of Command)
What must be reported immediately to IOC?
Immediately Reportable Matters (IRM).
What is required if a pilot is unfit for duty due to illness?
They must report unfit status ASAP, provide a certificate if required, and notify when fit to return. (5.8.1 Illness)
What are the visual approach requirements at night?
In sight of ground or water, 5000m, clear of cloud
What is required for Queenstown in terms of fuel and alternate planning?
For Queenstown, a full alternate is required regardless of weather, with an additional 1400kg of fuel for a second approach.
When should a go-around be planned for LAHSO?
A go-around should be planned during LAHSO events when the runway is wet or damp. Ensure that the LDA on OPT is adequate for the LAHSO distance.
21.76.6 LAHSO
What are the categories of airport operating criteria?
- CAT A: Approved for all OPS
- CAT B: Operational, environmental, or commercial considerations
- CAT C: Used to support EDTO but cannot be a destination
- CAT D: Emergency airport for operational emergencies
What are the additional requirements for isolated destination airports?
Fuel exceeds to a destination alternate plus FRF exceeds 2 hours
When are harnesses and car seats allowed?
Harness: approved makes. Car seat: approved by Special Handling or Duty Manager; up to 5 yrs.
(Ref: 18.18 Carriage of Infants and Children)
What must be checked in the Tech Log for EDTO?
Ensure CRS signed EDTO or aircraft noted as ETOPS180 in ELOG.
(Ref: 14.5.8 Technical Log Requirements)
What are inflight requirements for persons in custody?
No alcohol, seated with escort, by window if possible, at rear, not near exits. PIC notified if restraint needed.
(Ref: 20.9.2 Persons in Custody)
What conditions must be reported to Air Traffic Control immediately?
- Hazardous flight conditions
- Severe weather
- Volcanic ash
- Navigation errors.
What time periods are used for estimating weather forecasts (ETOU) for destination and alternate airports?
30 minutes before and after ETA for destination/alternate; 30 before and 60 after for enroute alternate; 30 before and 60 after for isolated. (16.3.11 ETOU)
What is required when an emergency authority is invoked?
Non-compliance must be reasonable due to a sudden and extraordinary emergency.
When must ZFW changes trigger a new flight plan?
Flights >1450nm: >1500kg requires new plan. <1450nm: adjust flight fuel per 100kg.
(Ref: 16.9.9 Zero Fuel Weight Changes)
What should be done if concerned about another crew member’s fitness to fly?
Inform the PIC. The PIC will assess and, if needed, contact Duty Captain or Station Manager.
(Ref: 5.3.1 Alcohol and Drugs)
What are ICAO and High Frequency TAFs used for?
ICAO forecasts have a trend indicator. High Frequency TAFs (≥3 hrs) used in Canada, NZ, US but are not ICAO landing forecasts.
(Ref: 16.3.31 Weather Forecasts)
What must be done if disinsection of cargo holds is required?
PACKS and RECIRC FANS must be turned OFF before disinsection and turned back ON after ~7 minutes when cargo holds are opened. (8.4.4 Cargo Holds)
What is the maximum distance for not below ILS GP?
Within 10nm not below ILS GP less than full scale loc deflection
What is the minimum descent rate below 1000ft RA for stable approach?
> 1000fpm
What action should be taken if a passenger is unwell during boarding?
The CSM advises ground staff and the PIC, and contacts Medlink. Any advice provided by Medlink should be communicated to the PIC.
18.10.1 Unwell passengers boarding
What is the notification requirement for sick leave exceeding 7 days?
DAME clearance
What are the AV/CAV fuel requirements for Wellington and Queenstown?
Wellington: 700kg (30–44kt) or alternate to NZCH/NZAA (>44kt). Queenstown: full alternate + 1400kg.
(Ref: 16.12 Approved Fuel Variations)
What is the threshold for requiring a new flight plan due to ZFW changes?
Above 1500kg for flights longer than 1450nm. (16.9.9 Zero Fuel Weight Changes)
What must captains ensure before flight?
- Aircraft is prepared as per CASR 121, 91 and company procedures
- Final load sheet accepted.
- All required documents are on board.
What topics must be covered in the preflight briefing with cabin crew?
Taxi time, flight time, details, weather, PA, life rafts/beacons, unserviceabilities, WORD.
(Ref: 18.4 Pre Flight Briefing with Cabin Crew)
When can the flight deck door be unlocked?
The flight deck door should be locked and closed anytime the passenger door is locked and closed. Any failures in the systems of latching or locking should be reported to DSC.
20.15 Flight Deck Security
What must the PIC do if necessary during flight?
Take over early if needed
What is required in case of an aircraft accident?
Medical examination required
Who must be contacted during a diversion and who has final authority?
IOC should be contacted for preferred alternates. PIC has final authority.
(Ref: 21.58 Diversions)
Who is responsible for deciding on a diversion during medical emergencies?
The final decision for a diversion rests with the PIC. The IOC attempts to contact for the preferred alternate and the ACARS diversion report is to be sent.
21.58 Diversions
What are the rules for infant and child travel?
Infant >7 days or with clearance. 2–11 is child. 2–4 (domestic) or 2–5 (international) must be accompanied.
(Ref: 18.18 Carriage of Infants and Children)
What defines an EDTO adequate airport?
A, B or C airport with weather, facilities, dry LDA, and at least one instrument approach.
(Ref: 14.2.1 Adequate Airport)
Can a PIC deviate from regulations?
Yes, but only if necessary for aircraft safety, such as to avoid collision or navigate in special circumstances.
(Ref: 1.4 Compliance with Rules)
What documents must flight crew carry while on flight duty?
Licence, Class 1 medical, passport, and necessary visas—paper copies only are currently accepted. (4.7 Documentation on Flight Duty)
What are the rules for carrying livestock?
FWD preferred. Not near dry ice. FWD or AFT <90 min. FWD only >90 min or international (with approval).
(Ref: 17.3.4 Livestock)
What overrides existing policy until incorporated?
FSOs and SINs.
What defines a ‘Green’ crew member and what is the restriction?
Within 12 sectors and 100 hrs of line release. Cannot be rostered with another ‘Green’.
(Ref: 4.14.6 Green on Green)
When should MAYDAY or PAN PAN be used?
MAYDAY for immediate danger, PAN PAN for less urgent conditions. Notify ATC then IOC.
(Ref: 22.6 Notification)
What constitutes a description of Light Turbulence?
- Light bumps without any change in Altitude
- Slight Strain in seatbelts and objects displaced slightly
- No difficulty walking
FAM 3.2.5.7 Turbulence Reporting
What is the protocol for handling medical emergencies onboard?
Utilize Medlink and follow PATCH Checklist
How many hours must you submit a report after a Immediately Reportable Matter (IRM) vs a Routine Reportable Matter (RRM)?
Both have an intelex report requirement within 24 hrs.
Only difference is IRM have an immediate notification to IOC when able, RRM require notification to IOC only if indicated in the tables.
FAM 3.2.4 Safety Occurrences to be Reported
What must be done for prolonged flight in icing conditions?
Report in techlog and RRM Intelex.
What is required for low visibility qualification for takeoff?
No low viz restrictions
What is the policy on gate hold?
Used to delay pushback when landing early. Passenger boarding proceeds as per precision schedule.
(Ref: 21.11 Gate Hold)
What are the RFFS requirements for EDTO alternates?
Not required in Australia. Overseas: minimum Cat 4 RFFS within 30 min.
(Ref: 14.4.2 Rescue Fire Fighting Services)
What precipitation or changes affect fuel planning?
–SHRA or DZ = wet runway. BCMG: use start if worsening, end if improving. PROB 30/40 ignored if fully inside TAF3.
(Ref: 16.6.3 Relevant Weather Conditions)
What should be included in a passenger announcement during departure?
Passenger announcements should include a brief intro, any delay updates, general flight details, and route/weather information. Special PA’s may include points of interest and diversion information.
18.26 Passenger Announcements
What considerations apply for LAHSO?
RCAM must be GOOD if wet/damp. Confirm LDA in OPT and plan for possible go-around.
(Ref: 21.76.6 LAHSO)
What should be the procedure for conducting approaches in IMC?
Automatics should be used for all approaches in IMC, and flight controls should be guarded during the approach. The FD and HUD should be used where practical, and circling is not permitted.
21.64 Conducting Approaches
What is the policy regarding safety and schedule?
Safety before schedule, best effort for comfort and efficiency for passengers.
What should be reported if unfit for duty?
Nature and estimated duration
What are considered acceptable defects that do not affect airworthiness?
Items covered by DDG, MEL, or maintenance manual; minor issues like light bulbs or frayed carpet.
(Ref: 19.1.1 Acceptable Defect)
What holding fuel is required before curfew ends?
Holding until 10 minutes before curfew ends, in addition to weather or alternate fuel. (16.9.5 Curfew Planning)
What should crew do if concerned about another crew member’s fitness to fly?
Tell PIC
When can a deviation from FAM or company policy occur?
A deviation is permitted only when it ensures the safety of the aircraft and personnel. It must be briefed prior, demonstrate good CRM, and be followed by written justification. (1.1 Purpose of Manual Suite)
What should be done if experiencing a fuel spill?
Stop embarking and disembarking
What APU actions must be recorded in the techlog?
APU started in flight, left running whole sector, or inflight start success.
(Ref: 19.10 APU)
What should you do if TCAS and ATC conflict?
Follow TCAS over ATC. (Ref: 22.13 TCAS)
What should be reported if landing distance conditions are unsafe?
Go around
How is the HUD (Heads-Up Display) used?
The HUD is down and used below 10,000ft and is blanked for night taxi. AIII approaches are only permitted on approved runways as outlined in the QRH, and the AIII mode should be selected by 1000ft.
21.15.2 HUD Operating Requirements
When is a takeoff alternate required?
If OEI minima not met within 30 min after departure. Must be Cat A/B/C within 60 min or 400 nm, or 180 min/1200 nm with EDTO.
(Ref: 16.7.1 Takeoff Alternate)
What is required after a hard or overweight landing?
Techlog entry with touchdown condition. Include drift if present. (Ref: 22.16 Landings)
What should be assessed regarding medications before flying?
Over the counter medications
What is the EDTO threshold distance for a 737?
One-engine-inoperative cruise distance: approx. 400 NM at 0.79/310kts.
(Ref: 14.2.17 EDTO Threshold Distance)
How are Incident and Compliance Control Directions issued?
Incident and Compliance Control Directions can be issued by ATC or DOIT, and they must be confirmed by DSC. Compliance is required unless it jeopardizes the safety of the aircraft, crew, or passengers.
20.22 Incident and Compliance Control Directions
What is the rule for ‘second lowest minima’?
Must use separate aids; RNP LNAV is second to RNP AR/LNAV-VNAV.
(Ref: 16.5.4.3 Concepts)
What should be done if TCAS is unserviceable?
If TCAS is unserviceable, advise ATC and follow TCAS instructions. If close to other traffic, limit vertical speed to no greater than 1500fpm to avoid TCAS warnings. A radio call should be made indicating the TCAS RA and conflict status.
What must be done if maintenance staff don’t attend the aircraft?
PIC must enter tech log entries as usual, consult with MOC about these
MOC refers to Maintenance Operations Control.
What should be provided during trauma first aid while waiting for EAP?
Basic comfort, safe space, facts, listening, referral, help contact safe person, reassure focus is their wellbeing.
(Ref: 3.4.3 Trauma First Aid)
What are the requirements for flight crew logbooks?
Flight crew must maintain a personal logbook. A bound computer printout is acceptable.
(Ref: 4.16.1 Log Books)
What principle guides Qantas’ approach to sustainability measures?
Safety comes first, and sustainability is pursued if operationally suitable. (1.5.5 Environment and Carbon Emission Reduction)
When is DAMP testing conducted?
- Randomly or with show cause reasoning
- Accidents (Death or serious harm or damage)
- Serious incidents that could cause the above
- PAN PAN (Except outside crew control)
- Mayday
- Unusual crew behaviour and deviation from SOP’s
FAM 3.4.4 Post Incident DAMP testing
What should be done when dealing with passenger or crew illness?
A patch checklist should be mostly complete and handed to the PIC. The PIC will then complete flight details and contact Medlink using the form provided.
18.43 Passenger or Crew Illness
When should aircraft lights be used?
Use all lights in Class G or E airspace. Avoid landing lights in low visibility.
(Ref: 21.32 Use of Lights)
What are some operational practices encouraged for carbon emission reduction?
Minimizing APU use, single-engine taxi, engine shutdown, DARP, CI management, delayed/reduced flap landings, and idle reverse thrust. (1.5.5 Environment and Carbon Emission Reduction)
What is the procedure for handling incapacitated crew members?
Take over if no response
How many missed approaches are allowed due to weather?
Limit to 2. Only conduct a 3rd if assured of landing or greater emergency exists.
(Ref: 21.75.2 Missed Approach Procedures)
When may a door be reopened after closing?
Before final door: CSM may reopen. After final: requires PIC permission.
(Ref: 18.24 Doors)
What should be done if a weather deviation is required?
The phraseology ‘Weather Deviation Required’ should be used, and if a deviation is made without clearance, a PAN must be declared, with all lights on and a broadcast on center and guard.
21.59 Weather Deviation Procedures
How should the cabin be prepared for descent?
The cabin should be prepared from 20,000ft but not below 10,000ft, with 10 minutes given for preparation. A ‘Prepare Cabin PA’ should be received.
21.63.2 Prepare Cabin
What is the purpose of holding fuel?
Holding fuel is used for ATC, weather, and other operational requirements and is calculated at 20,000ft. (16.3.18 Holding Fuel)
Fill in the blank: The PIC must take steps to ensure the safety of the aircraft and ______.
[occupants]
When is valid disinsection required?
Only for international flights.
(Ref: 8.4.2 Disinsection)
What does the term ‘Zero Fuel Weight Changes’ imply for flights above 1450nm?
New flight plan if above 1500kg
What type of communication is required at non-controlled airports?
Non-controlled airports require a radio confirmation system, and a read-back of communications is necessary. This system can be out for up to 7 days.
21.18 Communication
What constitutes cabin ready for departure?
Cabin secure, doors armed, safety demo completed, cabin crew seated.
(Ref: 21.36 Cabin Ready for Departure)
What makes a runway ‘suitable’ for use at ETOU?
Good length, width, crosswind/tailwind within limits, lighting, and pavement strength.
(Ref: 16.5.4.3 Concepts)
When can CI be adjusted for a projected late arrival?
If ETA > 15 mins late and can reduce delay within 15 mins, or factors like transit time, curfew, weather, or duty apply.
(Ref: 17.6.8 Projected Late Arrivals)
When should a crew member not operate due to fatigue?
If fatigue impairs performance to the point where safety could be affected.
(Ref: 6.1.2 Fitness to Fly)
Can you divert to a CAT C or D airport for medical emergencies?
No. Some CAT B may also have restrictions. Refer RMS.
(Ref: 21.58 Diversions)
What is Required Additional Fuel and how must it be handled?
It is compulsory fuel that must be uploaded and cannot be removed; payload must be offloaded if necessary. (16.3.26 Required Additional Fuel)
What does the term ‘Discretionary Fuel’ refer to?
Fuel ordered for known but unplanned reasons
What is the process for boarding an unwell passenger?
CSM advises PIC and ground staff, contacts Medlink, and passes advice to PIC.
(Ref: 18.10.1 Unwell Passengers Boarding)
What are valid reasons to exclude a passenger from flight?
Drugs/alcohol, improper behavior, failure to follow instructions, unsound mind, firearms, annoyance/danger.
(Ref: 18.8 Exclusion from Flight)
What legal and operational authority does the PIC hold?
The PIC has authority by law and company position over the aircraft and discipline onboard, to ensure safety and compliance with Qantas manuals.
(Ref: 4.1 Command Authority)
When is pulling a circuit breaker in flight authorized?
Only under QRH or FCOM procedure, or pre-flight (O) procedure allows it in DDG
QRH stands for Quick Reference Handbook, FCOM stands for Flight Crew Operations Manual.
What visual reference must be established before continuing with the landing?
Threshold, lights or other markings identified with runway
What is the role of Fleet Safety in Qantas?
Fleet Safety operates independently on behalf of Qantas Safety, providing oversight and disseminating safety information through SINs, FSOs, Yammer, etc.
(Ref: 3.1.1 Safety Departments)
What must flight crew know about their route and alternates?
Runways, lighting, approach aids/minima, terrain, airspace, MET, and any special procedures.
(Ref: 15.2.1 Flight Crew Considerations)
What are some key timing differences between international and domestic 737 transits?
International: earlier fuel review (-50 min), boarding starts -25 min, fueling ends -30 min vs domestic -15/-10 min.
(Ref: Key Differences Between International and Domestic B737 Operations)
What is the maximum LMC for traffic and fuel?
500kg each. Exit row movement in rows 10–18 can exceed traffic limit (up to 6 pax).
(Ref: 17.1.7 Last Minute Changes)
What is required for landing on a slippery runway?
Use autobrake 3
What is the response to unanticipated light turbulence?
Seatbelt PA made. Crew must be seated within 1 minute.
(Ref: 18.28 Seat Belt Policy)
What should not be discussed in front of passengers?
Operational matters, including weather, should not be discussed in front of passengers. If questioned, a brief overview should be given, assuring that the flight will not proceed if any safety concerns exist.
18.32 Discussion of operational matters in presence of passengers
What steps should a pilot take before using a new medication while flying?
Assess the condition being treated, side effects, conduct a ground trial, and consult a DAME. (5.3.2.1 Medications, Drugs and Flying)
What is an ATP and who issues it?
Authorised to extend MEL repair interval. Issued by senior Qantas personnel and Duty Captain.
(Ref: 19.8 Maintenance Deviations)
What are the headset and speaker use requirements during flight?
Use headset all phases. If off, speaker ON unless resting. One ear off for taxi, takeoff, landing (flaps not up).
(Ref: 21.24 Headset Usage)
What are the landing limits for Captains?
200ft and 800m or 550 RVR
When does ‘off blocks’ commence and how are delays managed?
Starts at pushback. Clarify delays not apparent to ground. Codes in FAM 17.
(Ref: 17.6.3 Delayed Arrivals and Departure Times)
What are the age requirements for infants on board?
Infants must be older than 7 days or have Qantas medical clearance if under that age. If a child is 2-11 years old, they must be accompanied by an adult or escort.
18.18 Carriage of Infants and Children
When should a captain conduct an operational debrief?
At their discretion, after assessing crew impact. Not for every non-normal. Follows the APPROACH acronym.
(Ref: 3.4.2 Captain’s Operational Debrief With Crew)
Where should touchdown occur in normal conditions?
Within 1000–2000 ft touchdown zone. Aim closer to start in limiting conditions.
(Ref: 21.76 Landing)
How long after donating blood should a pilot wait before operating an aircraft?
At least 48 hours must pass before flying. (5.5 Specific Physical Conditions)
What are the primary and secondary references for handling abnormals?
Primary: ECL > QRH > FCOM > FAM. Secondary (time permitting): FCTM. (1.1 Purpose of Manual Suite)
What must be sufficient regarding fuel before flight?
Fuel on board sufficiency
What is the circling area distance for aircraft?
Within 3nm, within circling area for aircraft
What must be done if a passenger is suspected to be under the influence?
Denied boarding
What are APU procedures during fueling?
APU can run. If fails/shuts down, remove refueling hoses. Shut APU after spill as soon as practical.
(Ref: 22.7.10 APU Management During Fueling)
What PA is required after a missed approach?
Captain must make a factual and reassuring PA.
(Ref: 21.75.2 Missed Approach Procedures)
When is DAMP testing required after an incident?
Following an accident or serious incident like MAYDAY, PAN, or unusual crew behavior. (3.4.4 Post Incident DAMP Testing)
What are the four types of alternate minima?
Determining minima, Reduced Determining Minima, Qualifying Minima, and EDTO Planning Minima.
(Ref: 16.5.4 Alternate Minima)
What is a pilot report in Intelex used to report?
o Used to report most things. Safety hazards, Incidents, acidents, ATSB, DG’s, Loading, non-safety occurrences (Transport scheduling etc)
o If ATSB Reportable, within 24hrs and notify duty captain or fleet safety captain ASAP.
o Pilot report for technical aspect must be accompanied by techlog entry
FAM 3.2.2.1 Safety Reports
What should be done if there is a need to divert?
Attempt to contact for preferred alternate
How should livestock be handled in terms of cargo hold placement?
Livestock should preferably be placed in the forward hold, especially for flights over 90 minutes, where it must be in the forward hold only.
What’s the primary responsibility of the PIC?
Primary responsibility to ensure safety of aircraft, passengers, mail and cargo, crew.
All decisions should be governed by company policy.
FAM 2.2.2 Pilot in Command
What must the flight crew know regarding the route flown?
- Physical characteristics
- Lighting
- Approach aids
- Terrain and safety heights
- Airspace and ATS
What’s does “preferred or recommended” mean in regards to the Qantas suite of manuals?
Should be considered company policy. Can go against this but must be for the safety of the aircraft and personnel. Any deviation must have written justification. If you are to deviate, ensure good CRM and you must brief prior to doing so.
FAM 1.1 Purpose of Manual Suite
What has the term RPT been replaced with?
Scheduled Air Transport Operation. RPT is now a Scheduled Air Transport Operation in the regulations. Charter is just Air Transport Operation.
FAM 1.4.1 Kinds of Operation
What is the purpose of the Estimated Time of Use (ETOU)?
Forecasting fuel requirements for various planned airports
When must Class 1 medical be updated with licensing?
15 days before expiry
Where can ground lighting requirements be found and what if no NOTAM exists?
In QRH and FAM. If no NOTAM, use default ALS length.
(Ref: 21.64.7 Ground Facilities and Lighting Requirements)
How is discretionary fuel reported?
Discretionary fuel is reported as greater than 400kg.
What must be done if airspace is deactivated inflight?
Flight may continue if diversion isn’t possible. Preflight requires risk assessment/approval.
(Ref: 15.3.1 Contingencies – Deactivated Airspace)
What are initial command minimums for new Captains?
180 hours or 32 sectors as PIC in the first 6 months.
(Ref: 4.14.5.3 Initial Commands)
When is a valid disinsection certificate required?
Only for international flights. (8.4.2 Disinsection)
When may a pilot assist in search and rescue without prior contact with the duty captain?
If the duty captain is unreachable and lives are in danger, discretion may be used considering safety and rescue likelihood. (9.5 Search and Rescue – Requests for Assistance)
When is a maintenance check required for aircraft security?
A maintenance check is required when the aircraft is not under constant supervision by cabin crew, flight crew, or security officers, during turnarounds, or when departing from a terminal with maintenance conducted away from the terminal.
20.3 Aircraft Security
What is required for children aged 2-11 traveling domestically?
Accompanied by adult or escort
How is turbulence categorized for reporting purposes?
As light, moderate, or severe, based on aircraft control, seatbelt strain, and object movement. (3.2.5.7 Turbulence Reporting)
What documentation is required for flight duty?
- License
- Class 1 medical
- Passport and visas (if applicable).
What should flight crews advise if their medical is suspended?
Advise whenever medical suspended or canceled
What is the chain of command in the cockpit?
- PIC
- 2nd Captain
- First Officer
- Second Officer
- CSM
- CSS
- Cabin Crew.
How are loadsheets handled during diversions?
All comms via IOC to Load Control. ZFW & pax must be same unless disembarking (100kg std wt).
(Ref: 17.1 Loadsheet)
What must be disclosed regarding fitness to fly?
Anything affecting ability due to fatigue
What is the contingency CAP fuel requirement?
The contingency CAP fuel requirement is 1000kg.
What is a Special Flight Permit and when is it used?
Allows flight without meeting airworthiness. No pax. CASA approval, only in/over Australia.
(Ref: 19.8 Maintenance Deviations)
How should post-flight procedures be handled?
After the SECURE checklist, open all vents, dim the lights, set the company speaker up, and select the flight interphone.
21.81 Post Flight Procedures
What are standard descent speeds?
Max 250 kt below 10,000 ft. ECON 280–310 kt ±10 kt.
(Ref: 21.62 Standard Descent Speeds)
How do you conduct an operational debrief to your cabin crew following a traumatic event or incident?
Use the APPRIOACH acronym
o ASAP
o Participation all crew
o Purpose clearly stated (Factual info for common understanding)
o Review facts
o Operational relevance of event including safety implications
o Ask if any questions
o Check for understanding, explain you will keep informed
o Help crew access psychological assistance if needed through IOC
Note - Not after every non-normal, only following a traumatic event where captain assesses crews need for it.
FAM 3.4.2 Captains Operational Debrief With Crew
What is the role of the PIC in the event of a missed approach?
After a missed approach, the captain must make a PA that is factual and reassuring. Multiple missed approaches should be limited to two, with a third only if landing is confirmed or a greater emergency exists.
21.75.2 Missed Approach Procedures
When can delayed flap approaches be flown?
In VMC. In IMC only if coded or ILS/GLS mode used and no adverse conditions.
(Ref: 21.69 Delayed Flap Approach)
What is the reporting requirement for turbulence?
- Light
- Moderate
- Severe.
What defines a ‘green on green’ pairing for flight crew?
Crew member within 12 sectors and 100hrs of release to line cannot be rostered with another green crew member. (4.14.6 Green on Green)
What should a flight crew member do if experiencing fatigue that may impair performance?
They must not operate the aircraft and should report unfitness due to fatigue. (5.1 Fitness to Fly)
What are the rules for conducting approaches in IMC?
Use automatics unless HUD. Guard controls, use FD and HUD where practical. Circling not permitted.
(Ref: 21.64 Conducting Approaches)
When must EFF Crew Messages be read?
Prior to fuel order and prior to using or reliance on them
What is the role of the Duty Captain?
They liaise between captain and operations on all safety-related matters and can organize IOC conference calls.
(Ref: 2.2.3 Duty Captain)
When are seatbelts alone required?
At all times when the aircraft is moving.
(Ref: 21.7.8 Flight Crew Safety Harnesses and Seat Belts)
When can the aircraft re-enter EDTO after a diversion?
If no defects require maintenance and with MOC consultation.
(Ref: 19.7.3 Transit Following EDTO Diversions)
What must be maintained by flight crew?
Personal log book
What is the procedure for noise abatement during takeoff?
Default NADP 2 (modified) or ICAO B
What are the two Noise Abatement Procedure options?
The default is NADP 2 (modified) or ICAO B, where thrust and acceleration occur at 1000ft. Alternatively, NADP 1 (ICAO A) requires thrust at 1000ft (1500ft for ICAO A) and acceleration at 3000ft.
21.42 Noise Abatement Considerations
What must a flight crew member do if someone claims to be a regulator wanting access to the aircraft?
Access must be granted if identification is provided. If not, access may be refused. (2.3 Supervision by Regulator)
Is incorrectly setting a transponder code reportable?
Yes, RRM.
FAM Safety Tables in section 3.4
When is an Assigned Altitude Deviation Report required?
When there is a deviation of 300 feet or more. (3.2.5.2 Assigned Altitude Deviation Reports)
How do FSOs and SINs relate to policy and what must be done with them?
FSOs override current policy until incorporated. FSOs and SINs must be read before departure.
(Ref: 1.7.2 FSOs, SINs, Notice to Flight Staffs)
What is the classification for non-revenue flights?
- Assessment Check flights for aircraft
- Display flights
- Positioning Flights
- Training flights
What is the threshold for minimum visibility during an approach?
Not less than approach procedure
What is the rule on discussing operational matters in front of passengers?
Avoid discussing operational issues like weather. If questioned, reassure flight will only proceed if safe.
(Ref: 18.32 Discussion of Operational Matters in Presence of Passengers)
How should pilot and ground crew communicate when parking the aircraft?
Pilot and ground crew should communicate with the phrase ‘Park Brake Set’ and standby for ground power. Follow supplementary procedures if conditioned air is to be connected, especially in gusty winds.
21.79 Pilot and Ground Crew Arrival Comms
What is the final decision for diversion made by?
Final decision with PIC
What is required for flights above 1450nm if the fuel is above 1500kg?
New flight plan if above 1500kg
What are the visual reference requirements to continue a low visibility approach?
3 longitudinal lights and lateral crossbar for SA CAT I/II/III, threshold or lights for CAT I, non-ILS needs stable path.
(Ref: 21.72 Approach Procedures)
What is the purpose of the FAM?
To provide more limiting or actionable explanations around the FCOM.
FAM stands for Flight Administration Manual.
What is the purpose of the Journey Log?
Required by CASA for every flight and compiles multiple records, not just the flight log.
(Ref: 7.3.7 Journey Log)
What is the fuel requirement for Cairns in CAV01/01 due to bird and fox hazards?
For Cairns in CAV01/01, 30 minutes of fuel is required, but only if applicable. This is not necessary if alternate or INTER/TEMPO fuel is available.
Who is responsible for fuel planning and discretionary fuel?
PIC is responsible. IOC handles commercial risk. PIC must report payload offloads.
(Ref: 16.2 Responsibilities)
What disciplinary authority does the PIC hold away from base?
The PIC may stand down any crew member for misconduct, negligence, or actions harming the company.
(Ref: 4.4 Discipline)
Give examples of reportable events that may not be obvious.
Examples: GPWS ‘Bank Angle’ (RRM), open service panel on arrival, incorrect loadsheet, or TA warning. Refer to table for full list.
(Ref: 3.2.4 Safety Occurrences to be Reported)
What is required for the carriage of infants and children in terms of restraints?
Harnesses, various makes approved
What must be done before final door closure?
CSM obtain permission
How is the PIC notified of non-operational persons on board?
Listed in WEBCIS. PIC must reconcile the list with actual persons on board.
(Ref: 9.4.2 Notification to PIC of Non-Operational Persons)
What is the APU policy when passengers are on board?
Do not exceed 20 mins without fresh air. Cabin temp 10–27°C. Shut down/reduce load where possible.
(Ref: 21.22 APU Management)
