F3 planning and controll

Question 1

What are operations

Answer 1

• The scope of operations is to match supply with demand, while aligning with companies’ vision / strategies.
• To accomplish this scope by establishing stable processes and measurement systems
• What would be an organization with no stable processes?

Question 2

Planning and Control

Answer 2

‒ Reconciling supply and demand
‒ Planning  performed mostly in anticipation of demand
‒ Control  it starts during planning, but increases when operations are running.

Question 3

Air France example

Answer 3

‒ Optimal flight routes
‒ Anticipate problems, e.g. pilots strikes, weather changes etc.
‒ Improve margins, i.e. maximize revenues and minimize costs, e.g. fuel consumption.
‒ All planning documents need to be ready for the flight crew, who will receive and check them before departure

Important elements in the planning:
‒ Frequency  for each airport what routes and frequency are needed.
‒ Fleet assignment  how should flights be scheduled.
‒ Banks  i.e. arranging optimal transfer.
‒ Block time  time from the moment a plane leaves a departure gate at an airport and arriving to its gate in the arrival airport.
‒ Planned maintenance  allow for necssary inspection and maintenance.
‒ Crew planning  schedule pilot and cabin crew. Maximize working hours, while reducing costs (e.g. allowances).
‒ Gate plotting  schedule access to gates.
‒ Recovery  account for deviations and ensure some tolerance is built-in the system.

Question 4

Planning and control - Time Horizon

Question 5

Effects of Volume – Variety on planning and control

Question 6

Sales and Operations

Question 7

Certain vs Uncertain demand

Question 8

Responding to demand, the P-D ratio

Question 9

What are the Planning and control activities

Answer 9

Scheduling
Loading
Sequeancing
Monitoring and controll

Question 10

What is loadning

Question 11

What is sequencing

Question 12

What is scheduling

Question 13

Theory of Constraints

Question 14

The drum, buffer, rope concept

Question 15

What is monitoring and controll

Question 16

Capacity Management

Question 17

Performance objectives

Question 18

Capacity management framework

Question 19

Measuring capacity

Question 20

Design capacity, effective capacity and actual output

Question 21

Utilization and Efficiency indicators

Question 22

Overall Equipment Effectiveness

Question 23

Supply management: ‘Level’ capacity plan
versus ‘chase’ capacity plan

Question 24

Capacity management strategies, based on
short- versus long-term volumes

Question 25

Demand management