Explaining - How its done

Question 1

How to counsel

Answer 1

• Beginning
  
  • Introduction and rapport
  • Ask if patient knows why here
  • Assess prior knowledge
  • Tell what plan to discuss
• Middle
  
  • Chunk and check
  • Speak slowly and address concerns
• Ending
  
  • Summarise
  • Check understood
  • Offer something

Question 2

Explain disease

Answer 2

• Normal
• What disease is
• Cause
• Problems and complications
• Management

Question 3

Explain procedure

Answer 3

• What it is
• Reason for it
• Details - before, during, after
• Risks and benefits

Question 4

Explain treatment

Answer 4

• Check contraindications
• Check understanding of condition
• How treatment works
• Course and how taken
• Monitoring required
• Side effects