Expansion Flashcards

1
Q

expansion model

A
  • ansoff matrix
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2
Q

ansoff matrix

A
  • growth power and motivated by revenues
  • summarized growth opportunities
  • each quadrant increases risk
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3
Q

market penetration - description

A
  • Sell more of existing product to existing target market = greater market share and/or greater purchase frequency
  • Target market does not change → trying to get greater market share by capturing more customers in target market or getting customers to buy more
  • Ex. arm and hammer selling baking soda as not only baking but cleaning product (still same target market and same product)
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4
Q

market penetration riskiness

A

low

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5
Q

market penetration

- why

A
  • build on what you have and know -no change

- economies of scale in production and selling (not as much investment/cost needed)

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6
Q

market penetration

- challenges

A
  • competitor reaction (taking market share from them)

- winning customers

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7
Q

market penetration

- tactics

A

Cut prices
Increases demand
Lower prices so they are cheaper than competitors

Increase advertising, loyalty schemes
Creates more awareness

Increase distribution channels
Increases purchase frequency

Volume incentives
Encourage customers to buy more of what you are making
Discounted prices if you buy a lot

Buy a competitor
Increase market share by buying out com

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8
Q

market penetration

- questions to ask

A

Return: If I decrease price will volume compensate for lower price? Will lower price affect brand image?
Lower price might make consumers think the product is less quality

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9
Q

market penetration

- diamond-e

A
  • Capabilities: Can I persuade customers to consume more of my product?
    If you already hold a large share of the market, the ability to persuade consumers to buy more might be difficult

Resources: Do I have to use new distribution channels? Should I? Can I?

Resources: Do I have the production capacity to meet the increased demand?

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10
Q

market penetration

- porters 5 forces

A

Buyers: Propensity to switch? Lock in/switching costs? Brand loyalty?

Rivalry: Fragmented vs concentrated, growing vs declining, aggressive vs passive competitor

Concentrated market → majority of market share is held by a small number of companies, trying to steal customers from a concentrated market → they have a big footprint in the industry (harder to compete)

Fragmented market → everybody has a small share, easier to steal from many small companies
How much share do I already have? Can it grow?

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11
Q

market development

- description

A
  • Selling what you already produce to new target markets (market segments) or new geographic markets

Develop customer understanding (satisfying needs, understanding wants)

New target markets → ranges based on country
Some adjustments must be made, main components stay the same

Ex. selling protein powder to professional athletes, market development can be either selling to seniors (supplements) or selling to professional athletes overseas (both are market development)

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12
Q

market development

- risk

A

A little riskier then market penetration but still not the most risk

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13
Q

market development

- why

A
  • Capitalize on production capabilities (not changing much)
  • economies of scale (doesn’t cost much) Because they didn’t change their product that much
    pursue less contested or larger market
    diversification of customer base
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14
Q

market development

- challenges

A

customer access and awareness

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15
Q

market development

- tactics

A

Create awareness in new market – pitch benefits to new customers
(e.g. arm and hammer baking soda being marketed as sneaker balls for athletes)

Expand geographically (use international expansion knowledge!)
Always have to have really strong marketing scheme (e.g. when Coke expanded to teens in Japan had to change message, had to appear as respectful to older people)
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16
Q

market development

- diamond-e

A

Resources: Will this affect brand image? Should I use a different brand name?
Diversification can negatively impact brand image → brand targeting teenagers, old people wearing it, turns teenagers off
Old Navy, Gap, Banana Republic → same company, different brands, different target markets
Capabilities: Will the product need any adjustments? Can I make them?
Do I have the resources ($, brand equity, distribution network, knowledge of new customer) and capabilities (marketing, product redesign, international operations) to go international?

17
Q

market development

- porters

A

Can I access the distribution channels to reach this new market?
Where are the buyers, how do we get to them?
Are the customers accessible? Will they switch?
Accessible in the psychological sense → can they be persuaded to switch
Rivalry: fragmentation, aggression, growth? Differentiation – are there market segments that are under-served?
Barriers to entry?
New market segment → new components that will get in the way

18
Q

product development

  • description
  • risk
A

Develop related or unrelated products your customers value; product line extension
Capture more share of wallet by offering more products
Ex. Apple: airpods were a product development strategy → same customers, new product
Tide pods

19
Q

product development

- why do it

A

build on customer knowledge & brand equity;
possible distribution synergies (take advantage that they already have stores and distributors) & product complementarity/bundling

20
Q

product development

- challenge

A

Cannibalization
- New product might steal market share from yourself → doesn’t grow the number of customers
- Not increasing sales, customers are just switching to different products
Ex. tide pods

give up production efficiencies

  • Create new production capabilities in mass production
  • must know what and how to develop new product
21
Q

product development

- tactics

A

Extend product
Repackage existing products
Tide pod → detergent, softener, stain remover all in one pod
Create bundles of complementary products that add value to each other

22
Q

product development

- diamond-e

A

can I leverage existing brand and/or distribution?
Ex. associated apple brand for high quality
Can my facilities manage or do I have to build new ones?
Can I produce & sell at a profitable scale?
How much new product expertise will I need?

23
Q

product development

- porters

A

Will customers be willing to switch to my new product?
Rivalry: aggression?
Barriers to entry

Increases risk → new capabilities, invest new resources, loss of efficiencies and cannibalization

24
Q

diversification

- description

A

Selling new products, unfamiliar work, etc.
New customers, new products, new businesses, new distribution channels
Needs new resources, activities, research
The more new things, the higher the chance of making a mistake

new products and new markets

25
Q

3 kinds of diversification

A
  • related
  • diversification
  • unrelated
26
Q

related

A

Concentric/horizontal
Go into fields that related to what your already doing
Ex. Apple going into hearing aids
Related diversification

27
Q

unrelated

A

P5F → adding a product line that’s along your supply chain
Ex. GM producing tires
already knowledge and relationship with distribution channels
New → knowing how to produce new products
Unrelated → knowledge about making tires is very different from cars, however still the same industry

28
Q

conglomerate

A

Go into an industry that is completely different than anything you do
Ex. Samsung going form producing appliances to producing cellphone
Different customers, product etc,

29
Q

diversification

- why do it

A

diversify business portfolio by building new business
Don’t want to put all of your money on one product → entirely reliant on that products success
Expanding portfolio allows you the safety to have multiple products
capitalize on existing capabilities in higher growth areas
Rather than allowing opportunities to go unutilised, you can capitalize on them
Companies don’t define themselves on the product they make, but their core capabilities

30
Q

diversification

- challenges

A

many activities and capabilities must be created or changed = high risk of failure

31
Q

diversification tactics

A

Acquire other business
Instead of building from scratch
GM can build a new tire factor or they can go an buy Toyota
Existing business already has capabilities → buying and integrating it
Use joint ventures and alliances
Honda can partner with airplane or lawnmower manufacturers instead of producing their own engines

32
Q

diversification

- questions to ask

A

Will this affect brand image?
By moving into a new market or offering a new product (or both) what will it do to my brand image?
When samsung starts producing cellphones, what does it do customers looking to buy appliances?
Ex. apple expanding from computers to iPods → from targeting older people to the younger generation; didn’t negatively impact their image because apple was known as an info tech company → aligned with the brand image

33
Q

diversification

- diamond - e

A

What new capabilities and resources will I need? Can I build or buy them?
Those need to be consistent with the strategy to execute it
How much will I have to change operations? HR? Structure?
Organizational structure (new branches)

34
Q

diversification

- porters

A

Can I access the distribution channels to reach this new market?
How to win new customers
Are the customers accessible? Will they switch?
Brand loyalty
Rivalry: fragmentation, aggression, industry growth?
How difficult is it to enter the new industry
No point in entering a declining industry
Barriers to entry?

35
Q

country comparison

- where to go international

A
  • population
  • average spending
  • competition
  • customer reachability
  • liability of foreignness
  • distance
  • administrative barriers