Executing

Question 1

In reporting performance data, variance analysis involves comparing:

Answer 1

Actual project results to planned or expected results

Question 2

Project reports include:

Answer 2

Status reports, lessons learned, issue logs, closure reports and outputs from other knowledge areas

Question 3

Progress reporting is:

Answer 3

Describing what the project team has accomplished

Question 4

Work remaining is:

Answer 4

The budget at completion less the earned value accomplished

Question 5

Actual cost is a:

Answer 5

Cost sustained in fact, on the basis of costs incurred

Question 6

How does the estimate to complete (ETC) differ from the estimate at completion (EAC)?

Answer 6

The EAC is a value representing the project final costs of work when completed while the ETC represents the value of work required to complete a task

Question 7

A schedule performance index of less than 1.0 indicates:

Answer 7

The project is running behind the value of the work that it set out to accomplish

Question 8

The forecasted Variance at Completion is:

Answer 8

The algebraic difference between BAC and EAC

Question 9

There are two ways to report the cost performance index (CPI): as a cumulative data or CPI is reported per period. What are advantages of a cumulative CPI?

Answer 9

Management can determine the high-end range of final estimated costs at completion

Question 10

If we planned to accomplish $900,000 of work, and achieved $500,000, how much did we accomplish in Earned Value (EV) or the budgeted cost of work performed (BCWP)?

Answer 10

$500,000

Question 11

Difficulties with the criteria to analyze overall project performance might occur when performance is subjective. To avoid this, actual performance of the project is:

Answer 11

Monitored, objectively measured and accurately reported to management

Question 12

Who bears most of the cost risk in a fixed price contract?

Answer 12

Seller

Question 13

An input to team development that also describes the technical context in which the team operates is referred to as:

Answer 13

Project management plan

Question 14

The reports that provide feedback to the project team about performance against the project plan are called?

Answer 14

Performance reports

Question 15

Systems that allow for formal managerial actions that promote or reinforce desired team behaviors are called:

Answer 15

Recognition and rewards

Question 16

The term used to describe placing all or most of the active team members in the same physical location is called:

Answer 16

Collocation

Question 17

While the project team is determining the project schedule, responsibilities, and control systems, the chief management skill needed for the planning phase is:

Answer 17

Team building

Question 18

During this phase of the project, the project manager is responsible for monitoring progress and for redesigning, rescheduling, and reallocating resources as required. Which project phase is this?

Answer 18

Executing

Question 19

Conflict is a naturally occurring event in a project’s life cycle. When there are differences between stakeholders, the differences should generally be resolved in favor of whom?

Answer 19

Customer

Question 20

Helping team members energize themselves to overcome political, bureaucratic and resource barriers to change is commonly referred to as:

Answer 20

Motivating

Question 21

The concept that team members can increase each other’s effectiveness when working together on a project is referred to as:

Answer 21

Synergy

Question 22

Sets of personal objectives which some team members may bring to the project that have nothing to do with the objectives of the team are commonly referred to as:

Answer 22

Hidden agendas

Question 23

As a project manager, the conflict management approach that you would tend to avoid because it leads to the least enduring positive result is:

Answer 23

Avoidance

Question 24

Typical conflict resolution techniques that you as a project manager may use on a project include:

Answer 24

Smoothing, confronting, forcing and withdrawing

Question 25

The use of compromise to resolve a two-party conflict is most likely going to result in what type of situation?

Answer 25

Lose-lose

Question 26

When considering team building, what is one of the first things you should consider?

Answer 26

Start early

Question 27

A key result in effective team management is:

Answer 27

Improved project performance

Question 28

A type of power that you may have as a project manager of a team due to the fact that you are very good friends with the owner of the company is:

Answer 28

Referent

Question 29

When a team is spread out over all different parts of a large office building, one tool to use to provide that team with some sense of identity is to:

Answer 29

Establish a war room

Question 30

Two team members are having a conflict and you as the project manager attempt to facilitate a consensus on the matter. Which style of conflict resolution should you use?

Answer 30

Smoothing

Question 31

The information that contains the technical context within which the project team operates that may help the project manager with team development is located where?

Answer 31

The project management plan

Question 32

The primary condition leading to conflict in both the weak and strong matrix organizational structures is:

Answer 32

Ambiguous jurisdictions

Question 33

Problems arising on the project have caused a great deal of tension and a lack of trust and respect for other team members. As the project manager, you plan for an off-site event to conduct a partnering session to have everyone better understand one another’s abilities, constraints and perceptions. Your primary objective here is to improve what?

Answer 33

Team performance

Question 34

The conflict method used most by project managers to solve project conflict is:

Answer 34

Confrontation

Question 35

Team development can many times be complicated when individual team members report to a functional manager and a project manager. Effective management and development of the individual team member is the primary responsibility of whom?

Answer 35

The project manager

Question 36

The destructive role that a team member takes when highly critical of another team member is called what?

Answer 36

Aggressor

Question 37

Team-building activities will primarily improve team:

Answer 37

Performance

Question 38

What is the input to team development called when a project team member measures or observes team performance?

Answer 38

Work performance assessments

Question 39

What is the solution when staff assigned to a project do not have the required competencies?

Answer 39

Training

Question 40

One of your team members has been consistently late with project assignments. As the project manager, you wish to have a discussion with this individual to better understand the situation. The employee avoids your attempts to resolve the issue. What mode of conflict resolution is this employee demonstrating?

Answer 40

Withdrawing

Question 41

Two members of your project team are having a serious conflict concerning roles and responsibilities with the coordination of the programming needs for your client. As the project manager, you wish to resolve the conflict by emphasizing the areas the team members agree on while avoiding the points that are in disagreement. What conflict resolution mode as project manager are you applying in this example?

Answer 41

Smoothing

Question 42

One of your key team members has overspent her portion of the project budget. As the project manager, you were not forewarned of this and found out after the fact. Because of your positional power, you simply resolve the issue by imposing your viewpoint of the situation at the expense of this team member. What type of conflict resolution mode is this referred to as?

Answer 42

Forcing

Question 43

As the project manager, you have a large and complex change order to the project that may make the project schedule and budget critical. You decide to handle the resolution of the matter yourself and treat the issue as a conflict. You realize that it will be necessary to have trade-offs in order to resolve the change and allow the project to continue. What mode of conflict resolution are you applying?

Answer 43

Compromising

Question 44

Based on Filley’s model for conflict resolution style, if you as the project manager were attempting to resolve a project conflict where you had a high concern for both personal goals as well as relationship goals, you would identify this as what type of style?

Answer 44

Integrative

Question 45

As part of a new project you are launching as the project manager, you set up milestone goals which include monetary incentives to be shared between the team members. What source of power is this?

Answer 45

Reward

Question 46

Due to your willingness to do the little extra things on the project as the project manager, others on the project team admire your efforts and look to you as a role model. When you then request the team to perform a task, your source of power is based on?

Answer 46

Referent power

Question 47

Your company is building a large computer center for one of your most important clients. The team has had some difficulties in deciding what type and how much redundancy the electrical power supply to the computer center should have. The team looks to you as the project manager because you have a degree in electrical engineering and have designed such facilities in the past. The type of power you possess in influencing the project team in what direction to take is?

Answer 47

Expert

Question 48

A project conflict has arisen on how to integrate newer software mid-stream of your IT project. You wish to gather the team and incorporate multiple viewpoints to quickly resolve this conflict. Which conflict resolution mode would you apply?

Answer 48

Collaborating

Question 49

As part of a new project involving the design and construction of a new courthouse building, you as the project manager wish to employ partnering techniques among all team members and stakeholders as part of conflict resolution when issues arise. What type of conflict resolution mode are you suggesting?

Answer 49

Confronting

Question 50

A form of conflict resolution that involves a third party to assist in the conflict and reach a resolution is called?

Answer 50

Mediation

Question 51

While managing the construction of a new childcare facility, there were numerous changes from both the owner’s side and the contractor’s side. There is a large delay claim resulting from these changes that cannot be resolved between the parties because each thinks the other is responsible for the delays. Since there is a major impasse, it is suggested a neutral third party come in to resolve the conflict and to impose a decision binding on both parties. This tool to resolve the conflict is referred to as:

Answer 51

Arbitration

Question 52

Project management integration involves:

Answer 52

Making tradeoffs among competing objectives and alternatives, managing stakeholder expectations and managing interdependencies

Question 53

You have a new project and your dream has become a reality; your team is allocated at 100%. At your first team meeting, everyone is arguing. You quickly realize that you are in that ______________ phase of team development.

Answer 53

Storming

Question 54

Plan - do - check - act cycle was described by:

Answer 54

Deming and Shewhart

Question 55

The purpose of creating an Ishikawa diagram is to show how the various elements of a system relate. These relationships will assist in determining:

Answer 55

How various factors of the system can be linked to quality problems

Question 56

Conferring with others to come to terms with them or reach an agreement is an example of:

Answer 56

Negotiating

Question 57

Defining a problem, generating solutions, action planning and evaluation are all part of:

Answer 57

Problem solving

Question 58

Trend analysis suggests performance on your project is deteriorating. Who should receive this information?

Answer 58

Stakeholders identified by the communications management plan

Question 59

Distribute Information involves:

Answer 59

Making relevant information available to project stakeholders as planned

Question 60

The project team is applying previously defined selection criteria to select one or more vendors. Which process are they involved in?

Answer 60

Conduct Procurements

Question 61

Perform Quality Assurance uses data created during:

Answer 61

Perform Quality Control