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Interpersonal Comm > Exam2 > Flashcards

Exam2 Flashcards

1
Q

Type of listener, focused on other. Comfortable and skilled with listening to people’s feelings and emotions. Less apprehensive in social situations. Have empathy.

A

People oriented listener

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2
Q

Type of listener, likes to hear information that’s well organized, brief, and error free. To the point. Will second guess information.

A

Action-oriented listener

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3
Q

Type of listener, Interested in listening to complex and detailed information. Focus on arguments, issues, and evidence

A

Content-oriented listener

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4
Q

type of listener, Interested in there own time. Wants answers fast

A

Time-oriented listener

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5
Q

Type of erroneous listener, offers a barrage of questions.

A

The interrogator

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6
Q

Type of erroneous listener, gives orders, directions and commands to help straighten out the “mess” you’re making with your life

A

The general

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7
Q

Type of erroneous listener, perennial accuser, your problem is your fault

A

The Pharisee

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8
Q

Type of erroneous listener, if your problem can be labeled, categorized or pigeonholed everything will be just fine

A

The labeler

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9
Q

Type of erroneous listener, seemingly clairvoyant advisor delights in predicting a future full of gloom and doom for you

A

The prophet

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10
Q

Type of erroneous listener, lovable character is filled with stories of similar experiences and just can’t

A

The historian

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11
Q

Type of erroneous listener, switches the subject smoothly using your problem as a jumping off point

A

The quick change artist

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12
Q

Type of erroneous listener, can’t stand unpleasantness in any form. Fortunately for you, he/she has the solution-just cover up discomfort with sweet smelling words

A

Dr. Deodorant

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13
Q

Type of erroneous listener, goes threw life spreading cliches and proverbs

A

Mr./Miss bumper sticker

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14
Q

Type of erroneous listener, he/she knows exactly how you feel before taking time to listen to you. He/she literally robs you of an opportunity to speak for yourself and steals your emotion from you.

A

The Robber

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15
Q

Characteristics of language, each word represents a particular object or idea but it does not constitute the object or idea itself

A

Language is symbolic

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16
Q

Characteristics of language,words mean whatever the users of a language choose for them to mean. Exp. Harry Potter.
Exception:________

A

Language is arbitrary

Onomatopoeia

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17
Q 
Characteristics of language,needs to be so we can understand one another.
A.)pronunciation:
B.)Syntactic: 
C.) semantic:
D.) pragmatic:
A 
Language is rule governed
A:phonological rules
B: order
C:meaning 
D:interpretations
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18
Q

Characteristics of language,
A.) denotative
B.) abstraction

A

Language has layers of meaning and clarity
A.)connotative
B.) concreat

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19
Q

Characteristics of language, can mean something different in different regions

A

Language is context and culture bound

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20
Q

Listening component, the none selective processing of sound waves. Affected by auditory fatigue.

A

Hearing

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21
Q

Listening component, the process of choosing often self consciously wether to focus on what was herd

A

Attending

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22
Q

Listening component, where we assign meaning. Recognition of the syntax(words and how they are being spoken). Knowledge of the source. Social context. Ability to organize information we hear into something recognizable

A

Understanding

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23
Q

Listening component, you remember 50% right after. 2 months 75% is forgotten. The number of times the info is repeated or herd helps. Amount of info given. Repeat info given. Type of media

A

Remembering

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24
Q

The 4 misconceptions of listening

A
  1. Listening and hearing are the same
  2. natural process- no training needed
  3. Passive activity
  4. Listeners receive the same message
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25
Barrier to effective listening, interrupt more, actively absorbed by other things
Being self absorbed
26
Barrier to effective listening,when our emotions interfere with listening. Think about the root emotion
Unchecked emotions
27
Barrier to effective listening, thinking about how bad the speaker is and not listening
Criticizing the speaker
28
Barrier to effective listening,to much to gather
Information overload
29
Barrier to effective listening, internal and external
Noise
30
Barrier to effective listening, not in the mood to listen
Laziness
31
Barrier to effective listening, making incorrect assumptions that prevent you from listening
Faulty assumptions
32
Characteristics of language, power to reflect and affect culture
Language has power
33
The study of meaning
Semantics
34
A structured system of symbols used for communicating meaning
Language
35
Primary way we recognize someone loves us; primary way we show love to others
Love language(5)
36
Type of love language, any form of positive touch communicates love more deeply than anything else. - hugs, kisses, wrestling, pats - negative touch devastating
Physical touch
37
Type of love language, spoken words that communicate affirmation, endearment, praise, encouragement
Words of affirmation
38
Type of love language, being together communicates love. | -activity doesn’t matter
Quality time
39
Type of love language, giving and receiving of items is greatest sign of love. - thoughtfulness behind item is root. - card, wrapping, humor, history of item.
Gifts
40
Type of love language,tasks done for another communicate love. -dreaded tasks especially communicate love
Acts of service
41
Messages expressed by non-linguistic means
Nonverbal Communication
42
What is and is not forms of nonverbal communication
Is not or ruled out: sign language, the spoken word, and the written word. It is: vocal but nonverbal communication like tone of voice, laughter;includes nonvocal and nonverbal communication like gestures, facial expression, etc.
43
Characteristics of nonverbal communication, everything communicates something whether it’s international or not. Nonverbal communication is more believed than verbal communication. Some researchers state that __% of our meaning and understanding comes from reading someone’s nonverbal communication.
All nonverbal communication has communicative value | 93%
44
Characteristics of nonverbal communication,depending on the culture, nonverbal communication is interpreted differently, ie distance we stand when talking with someone, eye contact, hand gestures... 2 universally understood nonverbal behaviors:
Nonverbal communication is culture bound 1. Smiles 2. Laughter
45
Characteristics of nonverbal communication, Nonverbal communication is most effective at conveying relational dimensions like trust, respect, control, affection. Nonverbal behaviors are less effective at communicating thoughts or ideas.
Nonverbal communication is primarily relational
46
Characteristics of nonverbal communication, nonverbal communication can, for example, repeat, substitute, accompany or contradict verbal behaviors
Nonverbal communication serves many functions
47
Characteristics of nonverbal communication, our nonverbal behaviors are open to several interpretations; more ambiguous or vague than verbal communication. ____ or ___ nonverbal behaviors are easier to discern than ____. Who seems better at decoding nonverbal behaviors, women or men?
Nonverbal communication is ambiguous Happy or positive, negative Women
48
Category’s of movements and gestures, behaviors that have specific, generally understood meaning(a hitchhikers raised thumb)
Emblem
49
Category’s of movements and gestures, cues that accompany verbal message and provide meaning.(a public speakers pounding the podium to make a point)
Illustrator
50
Category’s of movements and gestures, expression of emotion, ie hugging someone to show care
Affect Display
51
Category’s of movements and gestures, cues that control and manage the flow of communication between people(looking at someone when you wish to speak, looking at your watch when you want to finish a conversation)
Regulator
52
Types of nonverbal behavior, the degree to which we face toward or away from someone our body, feet and head. How we position ourselves
Body Orientation
53
Types of Nonverbal behavior, how you carry yourself
Posture
54
Types of Nonverbal behavior, actions or movements with our hands mostly; also head. :type of gesture in which one part of the body grooms, rubs, holds, figets,picks or otherwise manipulates another part(picking hangnails, rubbing hair, etc.)
Gestures | Manipulator:
55
Types of Nonverbal behavior, movements and emotion communicated(consciously and subconsciously) through the eyes and facial expression. 6 basic emotions face communicates: :a flash of emotion that contradicts the one the speaker is trying to make. Eyes considered the_______.
Face and eyes Surprise, anger, fear, disgust, happiness, and sadness Microexpression: “Window to the soul”
56
Types of Nonverbal behavior, _________ is the term used to describe nonverbal, vocal messages. Includes: Tone, pitch, rate, volume, length and use of pauses, etc.
Voice | Paralanguage
57
Types of Nonverbal behavior, earliest means of communication, communication through touch behavior(of yourself and touch with someone else)
Touch
58
Types of Nonverbal behavior, what a person wears communicates messages (socio-economic status, education level, interest/hobbies, moral character, personality, etc.)
Clothing
59
Category’s of movements and gestures, behaviors that help you adapt to your environment, ie shivering in the cold, playing with your hair when nervous, etc.
Adaptor
60
Types of Nonverbal behavior, the study of how people use space
Proxemics
61
Types of Nonverbal behavior, the study of how people use time
Chronemics
62
The study of touch
Haptics

Interpersonal Comm (3 decks)

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