Exam questions Flashcards

1
Q

True or False: Non-technical skills are important in aviation because they contribute to effective communication and teamwork among crew members

A

T

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2
Q

True or False: Non-technical skills are irrelevant in aviation as long as pilots possess strong technical knowledge and expertise

A

F

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3
Q

True or False: Non-technical skills play a crucial role in aviation safety by helping pilots effectively manage stress, make good decisions, and mitigate risks

A

T

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4
Q

True or False: Non-technical skills are only relevant for cabin crew members and do not significantly impact the performance of pilots

A

F

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5
Q

True or False: Non-technical skills, such as situational awareness and decision-making. abilities, are more critical in aviation than technical skills alone.

A

T

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6
Q

Non-technical skills encompass attributes such as the ability to recognize and manage human performance limitations, make sound decisions, communicate effectively, lead and work as a team and maintain situation awareness

A

T

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7
Q

True or False: CRM training solely focused on individual management styles and interpersonal skills

A

F

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8
Q

True or False: CRM has evolved over the years but has failed to expand beyond the aircraft to include air traffic controllers and maintainers

A

F

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9
Q

True or False: It can be difficult to demonstrate the effectiveness of CRM and NTS training because safety performance is difficult to measure

A

T

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10
Q

True or False: Non-technical skills (NTS) training in aviation does not include teaching specific technical skills

A

T

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11
Q

True or False: Military flight operations have less of an issue with NTS related accidents

A

F

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12
Q

True or False: Within the C-SHELL model, the E stands for “Environment”

A

T

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13
Q

True or False: Within the C-SHELL model, the S stands for “Security”

A

F

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14
Q

Fill in the Blank: NTS, which stands for Non-_____ skills, include topics such as communication, situational awareness, and teamwork

A

Technical

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15
Q

CRM is defined as the optimal use of

A

all available resources

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16
Q

Cognition refers to the processes such as attention, memory, decision-making, reasoning and respondin

A

T

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17
Q

Motivation is the mental faculty of purpose, desire, or will to perform

A

T

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18
Q

For most people, work does not involve attending to stimuli in our environment, making decisions, executing responses and monitoring the effectiveness of those responses

A

F

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19
Q

Working memory can store an unlimited amount of memory

A

F

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20
Q

it is easy for people to pay attention to multiple things

A

F

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21
Q

Distractions are the major hazard to maintaining attention

A

T

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22
Q

Knowing where to direct your attention is something that comes with experience and training.

A

T

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23
Q

_______ motivation is when you do the job because it is interesting and you like doing it

A

intrinsic

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24
Q

The atmosphere consists of approximately 80% nitrogen and 20% oxygen

A

T

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25
Caffeine results in increased nerve activity in the brain
T
26
Degradation of physiological and psychological responses are often seen when circadian rhythms are disrupted during transmeridian flight
T
27
Nutrient-rich carbohydrates result in a steady rise in glucose levels in the blood
T
28
Stress and illness cannot decrease the glucose levels in your blood
F
29
Omega-3 fatty acids can improve brain function
T
30
Emotion ________ represents the feelings and emotions that guide and accompany our thoughts and actions
intelligence
31
Decision-making is considered a non-technical skill that involves analyzing and selecting the best course of action based on available information
T
32
Non-technical skills are primarily focused on individual performance and do not significantly impact teamwork and collaboration in aviation
F
33
Slips occur when an intention is executed in an inappropriate manner, while lapses are the failure to perform a required action
T
34
External causes such as interruptions, distractions, and unpredictable events can contribute to skill-level errors.
T
35
Mistakes are considered more dangerous than slips or lapses because the person making the mistake believes they are doing the right thing
F
36
After many years of snapshot research done by defense aviation, the #1 ranked error is having too many things to do
T
37
Regarding common types of violations the #1 ranked violation according to Snapshot is doing a task without the right tools
F
38
The Defense Aviation Safety analysis model provides a broader view of the work situation, one that captures the work system as a whole, including the organization, the individual, technical issues, etc.
T
39
Latent failures in the Swiss Cheese Model are often left dormant and are not easily recognized
T
40
Active Failures in the Swiss Cheese Model are often made by people not directly involved in the workplace
F
41
Some ways to change the work environment could be physical such as implementing better lighting, temperature, reducingnoise, etc
T
42
Decision errors are actions carried out as planned but not appropriate for the situation
T
43
Action errors occur when the action deviates from the person’s plan
T
44
The four layers of the Swiss Cheese Model include: Organizational factors, unsafe supervision, unsafe act preconditions, and _______?
unsafe acts
45
_____ failures are unsafe behavior by people who are in direct contact with the system.
Active
46
The Acronym HRO Stands for High-Reliability Organizations
T
47
The US Navy Nuclear Fleet is an example of an HRO and has 5400 Reactor years and no major incidents
T
48
The odds of getting in a plane accident are 1.6/1,000,000
T
49
The book defines safety culture as “dynamic interplay of workplace factors at multiple levels in an organization that influence safety performance”.
T
50
Division is a driver of safety culture
F
51
Communication is a driver of safety culture
T
52
Safety culture is made up of underlying values
T
53
Secretive or pathological culture is the most developed safety culture model
F
54
Just culture punishes members for their actions
F
55
Adaptive culture recognizes the unpredictability of real life and adapts
T
56
Practical drift is the slow change of procedures that can go unnoticed
T
57
Nature of the job and the “can do” attitude are reasons why rules are broken.
T
58
Organizational resilience is the ability to deal with undesired or unexpected events.
T
59
Company ________ is “How we do things around here”.
culture
60
Safety climate is how an _______ views the organization’s policies and procedures.
individual
61
Decision-making should not be understood from a systems perspective, and should rather be considered in isolation as the action of an individual operator
F
62
Other non-technical skills such as communication, stress management, and situational awareness are intricately linked to effective decision-making
T
63
The RPD (Recognition Primed Decision) model involves generating several possible courses of action, simulating and comparing each outcome, and ultimately selecting the optimal decision
F
64
Naturalistic decision-making (NDM) examines how operators use experience to make decisions under conditions characterized by time pressures, shifting conditions, unclear, goals, degraded information quality, risk-laden consequence, and perhaps conflicted team interactions
T
65
Decision-making, like situation assessment, situation awareness, and risk management require continuous attention and evaluation
T
66
One of the advantages of creative decision-making is that it quickly generates a course of action, is tried and tested, and is not affected by stressful conditions
F
67
It is important to recognize and counter the human tendency, when examining decision-making in complex safety incidents, to blame individual decision-makers, particularly the person in the loop nearest the adverse outcome
T
68
Effective decision making is strongly influenced by technical expertise, experience, familiarity with the situation, and practice in responding to challenging situation
T
69
Stress tends to lead to focused attention (tunnel vision)
T
70
We are often unaware of how cognitive biases affect our thinking and judgement
T
71
Mnemonics are best used in a stressful or time sensitive situation
F
72
Adverse outcomes are caused by poor decisions of an individual or team
F
73
You can moderate cognitive biases by jumping to conclusions
F
74
The ____ decision-making model refers to decisions based on following a series of steps that are either committed to memory, or lookup up in a set of instructions or a manual
Rule-based
75
SHOR stands for _______, hypothesis, options, and response
stimuli
76
Situational awareness began being used in WWI and was later mainstream in WWII.
T
77
_______ is higher-order thinking that enables understanding, analysis, and control of one’s cognitive processes, especially when engaged in learning
metacognition
78
Context is irrelevant for good situational awareness
F
79
A study of team performance found that the best teams communicated the most.
F
80
Quality of team situational awareness is associated with trust, cohesion, interpersonal connections, and a positive group climate.
T
81
The main challenge of shared situation awareness is ________
coordination of crew resources
82
Operations characterized by constant change in a continuous sequence of dynamic information are easiest to store in memory.
F
83
Stress decreases cognition, memory, and attention ability.
T
84
Aspects of human cognition are incorporated into the design of aircraft systems
T
85
Training can be tailored to the goal of developing situational awareness.
T
86
You should not request more time from ATC to regain situational awareness.
F
87
Technology aimed to enhance situational awareness always improves situational awareness among pilots.
F
88
It is important to minimize distractions to manage situational awareness.
T
89
Communication is not a vital part of maintaining situation awareness.
F
90
Situation awareness requires constant effort and vigilance
T