Exam 4 -- Quiz 2

Question 1

leadership

Answer 1

the process of influencing others to achieve group/organizational goals

Question 2

management

Answer 2

getting work done through others in an efficient and effective way

Question 3

what question do leaders ask themselves?

Answer 3

what SHOULD we be doing

Question 4

what question do mangers ask themselves?

Answer 4

HOW can we do what we are already doing better?

Question 5

general traits of leaders

Answer 5

have a desire to lead
honest
self-confident
emotionally stable
cognitively able
knowledge of the business

Question 6

initiating structure

Answer 6

degree to which a leader structures the roles of followers

Question 7

consideration

Answer 7

extent to which a leader is friendly, approachable, and supportive and shows concern for employees

Question 8

fiedler’s contingency theory

Answer 8

performance can be maxed and leaders can can be more effective when their leadership style are matched to the proper situation

Question 9

situational favorableness

Answer 9

the degree to which a particular situation permits or denies a leader the chance to influence the behavior of a group

Question 10

determinant of situational favorableness

Answer 10

leader-member relations
task structure
position power

Question 11

hersey & blanchard situational leadership theory

Answer 11

leaders need to adjust their leadership style to match follower’s readiness

Question 12

performance readiness

Answer 12

ability and willingness to take responsibility for directing one’s behavior at work

Question 13

components of performance readiness

Answer 13

job readiness
psychological readiness

Question 14

R1 level of readiness

Answer 14

insecure people NOT willing and NOT able to take responsibility for guiding their own work

Question 15

R2 – level of readiness

Answer 15

confident people who ARE willing but NOT able to take responsibility for guiding their own work

Question 16

R3 – level of readiness

Answer 16

insecure people NOT willing but ARE able to take responsibility for guiding their own work

Question 17

R4 – level of readiness

Answer 17

Confident people who ARE willing and ARE able to take responsibility for guiding their own work

Question 18

Path-goal theory

Answer 18

leaders can increase subordinate satisfaction and performance by:
clarifying and clearing the paths to goals
increasing the number and variety of rewards for reaching a goal

Question 19

leader behavior must: ( path-goal theory)

Answer 19

be a source of immediate or future satisfaction for followers
offer something unique and valuable to followers

Question 20

leadership style

Answer 20

supportive
participative
achievement-oriented
directive

Question 21

directive leadership

Answer 21

letting employees know exactly what’s expected of them
give specific guidelines
ensure standard rules and regulations are followed

Question 22

supportive leadership

Answer 22

being approachable and friendly to employees

Question 23

participative leadership

Answer 23

going to employees for their suggestions and input before making decisions

Question 24

achievement-oriented leadership

Answer 24

setting challenging goals and high expectations of employees
display confidence that employees can do what you’ve asked them to do

Question 25

normative decision theory

Answer 25

leaders determine the appropriate amount of employee participation in decisions

Question 26

autocratic employee participation

Answer 26

leaders make decisions

Question 27

consultative employee participation

Answer 27

leaders have problems but still make decisions themselves

Question 28

group employee participation

Answer 28

leaders share problems and have group make decision

Question 29

what does the right degree of employee participation improve?

Answer 29

quality of decisions
extent to which employees accept and are committed to decisions

Question 30

visionary leadership

Answer 30

creates a positive image of the future that motives and provides direction

Question 31

types of visionary leadership

Answer 31

charismatic, transformational

Question 32

charismatic leadership

Answer 32

strong, confident dynamic personalities that attract followers and enable the leaders to create strong bonds with their followers

Question 33

transformational leadership

Answer 33

able to make followers feel that they are a vital part of the organization and help them see how their jobs fit with the organization’s vision

Question 34

ethical charismatic leaders

Answer 34

provide developmental opportunities and recognize others’ contributions
open to all kinds of feedback
have moral standards which emphasize the larger interests of the organization or society

Question 35

unethical charismatic leaders

Answer 35

controlling and manipulative
look out for their own best interests ( basis for their moral standards)

Question 36

transformational leadership

Answer 36

generates awareness and acceptance of a purpose and mission
pushes employees to see beyond their own needs

Question 37

components of transformational leadership

Answer 37

charismatic leadership/idealized influence
inspirational motivation
intellectual simulation
individualized consideration

Question 38

charismatic leadership/idealized influence

Answer 38

role models

Question 39

inspirational motive

Answer 39

provide meaning and challenge

Question 40

intellectual stimulation

Answer 40

creative and innovative

Question 41

individualized consideration

Answer 41

special attention

Question 42

transactional leadership

Answer 42

based on exchange process where people are rewarded for good work and punished for poor work

Question 43

what does transactional leadership rely on?

Answer 43

discipline or threats to bring performance up to standards