Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

BCOR 370 > exam 4 practice exams > Flashcards

exam 4 practice exams Flashcards

1
Q

A servant leader is a person that focuses on the needs, objectives, and aspirations of team members to help them achieve organizational goals.

A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Transactional leadership involves creating and communicating a higher-level vision in a charismatic way that elicits an emotional response.

A

false

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Fiedler’s contingency theory matches the most suitable leadership style with a particular business situation.

A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Authentic leadership includes behavior that encourage positive psychological capacities, an ethical climate, greater self-awareness, an internalized moral perspective, a balanced processing of information, and self-development.

A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Every leader is asked to be a manager.

A

false

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Power is the ability to coerce.

A

false

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

The modality of communication has had an impact on leadership and how leaders operate within an organization.

A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Positional powers are obtained by being perceived as likeable and well-informed.

A

false

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The process of influence aimed at directing behavior toward the accomplishment of objectives is known as:

A

leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

__________ power is how a manager influences people through the threat of or actual negative consequences for undesired actions.

A

Coercive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Self-management can be defined as:

A

the ability to have power over one’s own emotions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Which type of strategy is aimed at reshaping certain key mental processes in order to facilitate more positive and optimistic thinking patterns?

A

Constructive thought

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

_________ is the ability to influence how others behave.

A

Power

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Which of the following kinds of power results from the influence that a manager has because of his or her title inside an organization or status in a community?

A

Legitimate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which of the following types of leaders emphasize employee self-influence processes rather than hierarchical control processes and actively encourages followers to take ownership of their own behaviors and work processes?

A

Empowering leaders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Which of the following is NOT a basic category of self-leadership strategies?

A

Self-direction strategies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Shared leadership is a collaborative process in which team members share key leadership roles, including:

A

a. Transactional roles
b. Transformational roles
c. Directive roles
d. Social supportive roles
e. All of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The ___________ perspective is a system of ideas that focuses on identifying effective leaders through personal characteristics that are difficult to obtain or cannot be learned.

A

Trait

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Which of the following powers is NOT a type of positional power?

A

Expert

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Which of the following is NOT one of the five major leadership traits according to the textbook?

A

Likability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Who developed the Situational Leadership Model?

A

Hersey and Blanchard

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

This leadership process is divided into behavior-focused strategies, natural reward strategies, and constructive thought strategies.

A

Self-leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

This type of leader focuses on followers and their situation to achieve the best results:

A

Servant

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Which of the following kinds of power results from a manager’s appealing traits or resources, such as charisma?

A

Referent

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

The __________ perspective is a system of ideas that focuses on identifying effective leaders through personal characteristics that are difficult to obtain or cannot be learned.

A

trait

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

An internal locus of control is a belief that there is nothing we can do to affect the outcome; we are simply pawns of our fate.

A

false

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Creativity is the ability to devise innovative ideas to meet the needs of a particular task or organizational goal.

A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Challenging work is made up of both pleasureful and purposeful tasks.

A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Individuals with a high level of self-efficacy are more motivated to stand up for what they believe in.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Psychological contracts are formal or informal agreements intended to entice positive or desirable behaviors.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

When individuals focus on the positive and filter out the negative, or vice versa, it is known as selective perception.

A

true

32
Q

Perception is the process by which individuals select, interpret, and organize information in the world around them.

A

true

33
Q

As defined in the chapter, quantifiable efforts produced by an employee, based on role and responsibilities, are known as:

A

contributions

34
Q

Taking a position against something or someone even though you know the outcome may be unpopular is an example of:

A

moral courage

35
Q

Which of the following is NOT one of the Big Five personality traits?

A

Candor

36
Q

The tendency to ascribe unfairly characteristics or attributes to a particular group or individual is known as:

A

stereotyping

37
Q

The psychological strain that occurs when a person is faced with two or more conflicting cognitions (e.g., beliefs, attitudes, or items of knowledge) is known as:

A

cognitive dissonance

38
Q

The capacity to recognize and appreciate emotional responses in one’s self and others is known as:

A

emotional intelligence

39
Q

The physiological and emotional reactions experienced by individuals to excessive pressures or demands at work is commonly called:

A

stress

40
Q

An ascribed quality or characteristic that is related to a particular individual or situation is:

A

an attribution

41
Q

___________ is when an individual exhibits thoughtfulness, organization, and responsibility in the pursuit of goals.

A

Conscientiousness

42
Q

The outward display of affirming emotions, such as happiness, optimism, and encouragement, is known as:

A

positive affectivity (PA)

43
Q

Absenteeism, burnout, and low productivity are all consequences of:

A

stress

44
Q

Which of the following is the degree to which an employee is psychologically devoted to an organization or team?

A

commitment

45
Q

Which of the following is NOT one of the three stages of the General Adaptation Syndrome?

A

fear

46
Q

Inducements are:

A

formal or informal agreement intended to entice positive or desirable behaviors

47
Q

____________ involves continually seeking pathways for possibilities and looking for opportunities to learn and grow.

A

Purposeful thinking

48
Q

The extent to which a person believes in his or her own competence regarding a process or task is known as:

A

self-efficacy

49
Q

In business, the commitment to the overall functions of the team and organizational culture in order to improve performance is often called:

A

citizenship

50
Q

______________ include intentional behaviors and attitudes that differ from the accepted social norms in an honorable way.

A

Positive deviance

51
Q

In the basic model of communication, the sender transmits or encodes the message through a chosen communication channel, and the receiver must try and decode or interpret the meaning of the message that is being delivered.

A

true

52
Q

Body (nonverbal) language refers exclusively to the use of American Sign Language (ASL) in the communication process.

A

false

53
Q

The two factors of the Two-Factor theory are hygiene and motivators.

A

true

54
Q

Face-to-face discussion is considered the richest form of communication, as it allows for direct personal contact, instant feedback, and immediate clarification.

A

true

55
Q

Twitter is an example of a communication channel according to the text.

A

true

56
Q

Equity theory holds that individuals are more motivated if they perceive they are being treated unfairly as compared to their fellow workers or those in other firms.

A

false

57
Q

Two types of behavior modification are positive reinforcement and avoidance learning.

A

true

58
Q

A Reward System provides special recognition, prizes, and incentives for tasks, and jobs well done.

A

true

59
Q

The act of transmitting information, thought, and processes through various channels is known as:

A

communication

60
Q

The system of resources used as a channel for communication, such as the internet, for groups of people to connect is called:

A

communication network

61
Q

Within the Shannon-Weaver Communications Model, ___________ is anything that hampers communication between a sender and receiver.

A

noise

62
Q

Motivation may be defined as:

A

an incentive or drive to complete a task, function, or idea

63
Q

A _____________ is when several individuals manifest and spread generally inaccurate or misleading information throughout the organization.

A

gossip chain

64
Q

Which of the following theories of motivation suggests that individuals are more likely to be motivated and perform well if they expect to receive desired rewards?

A

Expectancy Theory

65
Q

A system that allows employees to share in any cost savings made by the firm is called:

A

gain sharing

66
Q

Which of the following behavior modification tools involves withholding praise or a positive reward?

A

Extinction

67
Q

Which of the following was developed by Abraham Maslow in 1943?

A

Hierarchy of Needs

68
Q

Which of the following is NOT one of the categories of the ERG theory?

A

esteem

69
Q

Which of the following is NOT a barrier to communication?

A

Constrained emotions

70
Q

In which type of reward system are awards or prizes given at a specific rate as accomplishments occur?

A

Piece-rate incentives

71
Q

The Equity theory states that:

A

individuals are more motivated if they perceive they are being treated as fairly as their
fellow workers or those in other firms

72
Q

According to the Shannon-Weaver Communications Model, the sender encodes a message through a communication __________ and then the receiver must decode the message that is being delivered.

A

channel

73
Q

Which of the following is NOT one of the three categories of human needs in Alderfer’s ERG Theory of Motivation?

A

Relaxation

74
Q

Which of the following communication channels would include social networking (Facebook, LinkedIn, Twitter, etc.)?

A

Electronic communication

75
Q

____________ is/are based on specific accomplishments with rewards given for achievement of specified measurements.

A

Merit-based pay

BCOR 370 (6 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions