Exam #3 (Note Material) Flashcards
How do you deal with a rumor?
Usually a rumor is always false.
To stop a rumor you release to true facts and let the facts kill the rumor.
What is a rumor?
Information that is without evidence to confirm.
What are the important aspect to communication?
Communication is … “The Sharing Of Meaning”
The meaning behind symbols is learned through .. “Experiences”
What is the communication equation?
The meaning Received/ Gained by receiver
_______________________________
The meaning Intended by the Sender
Do words have meaning?
NO!!
We give them meaning.
What is the difference between communication and the communication process?
Communication- the sharing of meaning. You can not have communication without the communication process.
But going through the process does not always end with the “sharing of meaning”
What is the communication process?
- You have an idea
- you put an idea into a message form
- send the message
- the message is received
- the receiver must be aware of the message
What are the Causes of Miss- Communication?
- Inferences-
- Bypassing
- Allness
What is a strategy to avoid the miss communication of an inference?
A. Be aware of your inferences
B. Label your inferences
What is a strategy to avoid the miss communication of bypassing?
A. Be person-minded, NOT word-minded
B. Ask questions
C. Paraphrase
What is the strategy to avoid the miss communication of Allness?
Develop a genuine humility that you can’t say or know everything about anything.
What is abstracting when it comes to Allness?
Forcing on some details while neglecting others
What is leadership?
Accomplishing goals with and through others.
How do you analyze the “maturity” level of followers?
- Task-relevant education &/or experience of the follower
- Ability to accept task-relevant responsibility
- Willingness to accept task-relevant responsibility
- Achievement motivation
How to tell the appropriate leadership style?
There is NO best way to lead.
It depends on the situation.
It involves both task and behavior relationships.