Exam #1 (Note materials) Flashcards
Communication is …
THE SHARING OF MEANING
The meaning behind symbols are learned through what?
Experiences
Can you send and receive meaning?
NO.
Meaning is in our heads.
Messages can be sent unintentionally.
What is the communication equation?
Meaning received or gained by receiver
OVER
meaning intended by sender
Do words have meaning?
NO
What is the communication process?
- You have an idea
- You put the idea into message form
- You send the message
- Your message must be received
- The receiver must be aware of the message
Going through the communication process does not necessarily result in?
The Sharing of Meaning
Can you have communication without the communication process?
NO.
What is the difference between communication and the communication process?
You are always communicating, if you are meaning to or not.
The communication process makes sure the messages you are trying to give off are correct.
BUT…
You CANNOT have communication without the communication process.
What are the 3 causes of Miscommunication?
- Inferences
- Bypassing
- Allness
What is an Inference?
When a statement is treated like a fact that is when the communication gets lost.
EX: Car B is going straight, while Car A has their blinker on to go right. Car B continues and runs into Car A. Car actually left the blinker on and it communicated to Car B that they were going somewhere else. Result in an accident.
What are two strategies to prevent Inferences?
A. Be aware of your inferences
B. Label your inference
What is Bypassing and how does it occur?
When two people are not on the same wavelength.
OCCURS:
Same word —> different meaning
EX:
“dinner” 12pm (lunch) …. “dinner” 6pm (supper)
What are the 3 strategies to avoid Bypassing?
A) Be person-minded, not word-minded
B) Ask Questions
C) Paraphrase
What is Allness?
The attitude of a person who does NOT realize He or She is abstracting.
EX:
Giving words such as.. never/ really/ all/ etc.