exam 3: ATI CHPT.9

Question 1

referrals

Answer 1

-acute care settings typically are based on the medical diagnosis or other relevant clinical information. Resources assist in restoring, maintaining, or promoting health.
-referrals to community resources
-educate about self-care measures

Question 2

steps in referral process

Answer 2

-Engaging in a working relationship with the client
-Establishing criteria for the referral
-Exploring resources
-Accepting the client’s decision to use a given resource
-Making the referral
-Facilitating the referral
-Evaluating the outcome

Question 3

follow-up from referrals

Answer 3

-Monitor for completion of the referral.
-Assess whether referral outcomes were met.
-Determine if the client was satisfied with the referral.

Question 4

discharge planning

Answer 4

ongoing assessment and ongoing communication with an interprofessional team to anticipate the future needs of the client that BEGINS @ ADMISSION

Question 5

the goal of discharge planning

Answer 5

enhance the well-being of the client by establishing appropriate options for meeting the health care needs of the client

Question 6

case management

Answer 6

-promotes interprofessional services and increased client/family involvement
-decreases cost by improving client outcomes
-provides education to optimize health participation
-reduces gaps/errors in care
-applies evidence-based protocols and pathways
-advocates for quality services and client rights

Question 7

case management liability

Answer 7

care management, referrals, experimental treatments, confidentiality, fraud/abuse

Question 8

care management mismanagment

Answer 8

incomplete record-keeping, acting in the role of a provider, an inappropriate delegation of care, and failing to offer alternative treatments

Question 9

referrals mismanagment

Answer 9

referring clients to incompetent providers, selecting cheaper or substandard treatment options and facilities, and failure to communicate with other professionals

Question 10

experimental treatment mismanagement

Answer 10

failing to notify a client that a treatment is experimental and failing to make recommendations in a timely manner

Question 11

confidentiality mismanagement

Answer 11

sharing protected information and HIPAA violations

Question 12

fraud and abuse mismanagment

Answer 12

making false claims or inaccurate information on claims, billing for substandard or unnecessary treatment, and receiving personal compensation for referrals or treatment

Question 13

informatics

Answer 13

combination of nursing science with information and communication technologies in the delivery of nursing care; EHR, EMR

Question 14

telehealth

Answer 14

delivery of quality health care through the use of technology.; useful in rural areas

Question 15

change agents

Answer 15

advocate for needed change at the local, state, or federal level

Question 16

lobbyists

Answer 16

Persuade or influence legislators. Individuals or professional nursing associations can participate in the lobbying process.

Question 17

coalitions

Answer 17

Facilitation of goal achievement through the collaboration of two or more groups.

Question 18

public office

Answer 18

Serve society and advocate for change by influencing policy development through public service.