EXAM 3 Flashcards
AMBIGUOUS FEEDBACK
LITTLE INFO, NEUTRAL
FORMAL ROLES
SPECIFIC ROLES ASSIGNED THROUGH APPOINTMENT OR ELECTION
INFORMAL ROLES
EMERGES THROUGH INTERACTION
TYPES OF INFORMAL ROLES
SOCIO-EMOTIONAL LEADER
INFO PROVIDER
CENTRAL NEGATIVE
TENSION RELEASER
DEVIANT ROLES
DESTROY PRODUCTIVITY
TYPES OF DEVIANT ROLES
AIRHEAD AGGRESSOR BLOCKER CLOWN DOMINATOR EGGHEAD RECOGNITION SEEKER SELF CONFESSOR SPECIAL PLEADER WHINER
TRAIT LEADERSHIP
“IT” FACTOR
STYLE APPROACH
LEADERS USE DIFFERENT BEHAVIORS TO ACCOMPLISH TASKS
STYLES OF LEADERSHIP
DEMOCRATIC
AUTOCRATIC
LAISSEZ FAIRE
SITUATIONAL LEADERSHIP APPROACH
BEHAVIOR DEPENDS ON SITUATION
SITUATIONAL LEADER FACTORS
POWER
TASK STRUCTURE
MEMBER RELATIONS
EMERGENT LEADER APPROACH
ELIMINATE NOT GOOD CHOICES
PERCEIVED COMPETENCE
CHARISMATIC LEADER APPROACH
COMMUNICATE VISON WELL
ALIGNS WITH EMERGENT WELL
COUNTERACTIVE INFLUENCE LEADER APPROACH
NEEDS COMM SKILLS:
COUNTERS OTHERS
PERSUADES
DENOTATIVE
DICTIONARY
CONNOTATIVE
CONTEXT
CONCRETE
ONE MEANING
STOP SIGN
ABSTRACT
MANY MEANINGS
RESTRICTED CODE
SHORT
SIMPLE
ELABORATED CODE
COMPLEX
PRECISE
PRIMARY NONVERBAL CODES
APPEARANCE KINESICS OCULESICS FACIAL EXPRESSION HAPTICS PROXEMICS VOCALICS
SECONDARY NONVERBAL CODES
OLFACTICS
CHRONEMICS
TYPES OF LISTENERS
PEOPLE
ACTION
CONTENT
TIME
TYPES OF LISTENING
DISCRIMINATIVE APPRECIATIVE EMPATHETIC COMPREHENSIVE EVALUATIVE
CONSTRUCTIVE V DESTRUCTIVE CONFLICT
GAIN V LOSE
TYPES OF CONFLICT
AFFECTIVE`
SUBSTANTIVE
PROCEDURAL
INEQUITY
CONFLICT HANDLING STYLES
INTEGRATIVE
DOMINATING
OBLIGING
AVOIDING
ROLE REGIDITY
MEMBERS DONT PLAY MULTIPLE ROLES
ROLE CONFLICT
TWO MEMBERS WANT SAME ROLE
ROLE STRAIN
MEMBER RELUCTANT TO TAKE NEW ROLE
POSITIVE FEEDBACK
CONTINUE BEHAVIOR
NEGATIVE FEEDBACK
STOP BEHAVIOR
