EXAM 3

Question 1

AMBIGUOUS FEEDBACK

Answer 1

LITTLE INFO, NEUTRAL

Question 2

FORMAL ROLES

Answer 2

SPECIFIC ROLES ASSIGNED THROUGH APPOINTMENT OR ELECTION

Question 3

INFORMAL ROLES

Answer 3

EMERGES THROUGH INTERACTION

Question 4

TYPES OF INFORMAL ROLES

Answer 4

SOCIO-EMOTIONAL LEADER
INFO PROVIDER
CENTRAL NEGATIVE
TENSION RELEASER

Question 5

DEVIANT ROLES

Answer 5

DESTROY PRODUCTIVITY

Question 6

TYPES OF DEVIANT ROLES

Answer 6

AIRHEAD
AGGRESSOR
BLOCKER
CLOWN
DOMINATOR
EGGHEAD
RECOGNITION SEEKER
SELF CONFESSOR
SPECIAL PLEADER
WHINER

Question 7

TRAIT LEADERSHIP

Answer 7

“IT” FACTOR

Question 8

STYLE APPROACH

Answer 8

LEADERS USE DIFFERENT BEHAVIORS TO ACCOMPLISH TASKS

Question 9

STYLES OF LEADERSHIP

Answer 9

DEMOCRATIC
AUTOCRATIC
LAISSEZ FAIRE

Question 10

SITUATIONAL LEADERSHIP APPROACH

Answer 10

BEHAVIOR DEPENDS ON SITUATION

Question 11

SITUATIONAL LEADER FACTORS

Answer 11

POWER
TASK STRUCTURE
MEMBER RELATIONS

Question 12

EMERGENT LEADER APPROACH

Answer 12

ELIMINATE NOT GOOD CHOICES

PERCEIVED COMPETENCE

Question 13

CHARISMATIC LEADER APPROACH

Answer 13

COMMUNICATE VISON WELL

ALIGNS WITH EMERGENT WELL

Question 14

COUNTERACTIVE INFLUENCE LEADER APPROACH

Answer 14

NEEDS COMM SKILLS:
COUNTERS OTHERS
PERSUADES

Question 15

DENOTATIVE

Answer 15

DICTIONARY

Question 16

CONNOTATIVE

Answer 16

CONTEXT

Question 17

CONCRETE

Answer 17

ONE MEANING

STOP SIGN

Question 18

ABSTRACT

Answer 18

MANY MEANINGS

Question 19

RESTRICTED CODE

Answer 19

SHORT

SIMPLE

Question 20

ELABORATED CODE

Answer 20

COMPLEX

PRECISE

Question 21

PRIMARY NONVERBAL CODES

Answer 21

APPEARANCE
KINESICS
OCULESICS
FACIAL EXPRESSION
HAPTICS
PROXEMICS
VOCALICS

Question 22

SECONDARY NONVERBAL CODES

Answer 22

OLFACTICS

CHRONEMICS

Question 23

TYPES OF LISTENERS

Answer 23

PEOPLE
ACTION
CONTENT
TIME

Question 24

TYPES OF LISTENING

Answer 24

DISCRIMINATIVE
APPRECIATIVE
EMPATHETIC
COMPREHENSIVE
EVALUATIVE

Question 25

CONSTRUCTIVE V DESTRUCTIVE CONFLICT

Answer 25

GAIN V LOSE

Question 26

TYPES OF CONFLICT

Answer 26

AFFECTIVE`
SUBSTANTIVE
PROCEDURAL
INEQUITY

Question 27

CONFLICT HANDLING STYLES

Answer 27

INTEGRATIVE
DOMINATING
OBLIGING
AVOIDING

Question 28

ROLE REGIDITY

Answer 28

MEMBERS DONT PLAY MULTIPLE ROLES

Question 29

ROLE CONFLICT

Answer 29

TWO MEMBERS WANT SAME ROLE

Question 30

ROLE STRAIN

Answer 30

MEMBER RELUCTANT TO TAKE NEW ROLE

Question 31

POSITIVE FEEDBACK

Answer 31

CONTINUE BEHAVIOR

Question 32

NEGATIVE FEEDBACK

Answer 32

STOP BEHAVIOR