EXAM 2 Flashcards
1
Q
Tuckman’s 5 Phase
A
Forming Storming Norming Performing Adjourning
2
Q
Decision making principles
A
generation of ideas
rules/steps
Members buy in
3
Q
Types of idea generation
A
Brain storming
Nominal group technique- additive
4
Q
Six thinking hats
A
White-data Red-emotions Black-negative Yellow-positive Green-alternatives Blue-decision process
5
Q
Functional theory
A
Correct understanding Minimum solution needs/framework Identify specific solutions Evaluate solutions in framework Don’t have to do in order, but it helps
6
Q
Types of cohesion
A
Task cohesion
Social cohesion
7
Q
Comm Climate
A
Relative accept or reject a group member feels
8
Q
Types of comm climate
A
Supportive
Defensive
9
Q
Establishing climate
A
Dichotomy/spectrum Description v evaluation Problem orientation v control Spontaneity v strategy Empathy v neutrality Equality v superiority Provisionalism v certainty
10
Q
Transition Comm Climate
A
Self reflexivity
Reduce discounting messages
Feedback
11
Q
Groupthink Antecedants
A
Bad decision characteristics- time, importance
Group structure- insulate, lack of norms, homogenous
Decision making context- external
12
Q
Symptoms of groupthing
A
Illusion of invulnerability Collective rationalization Close mindedness Self censorship Mind guarding Illusion of morality Excessive stereotyping Pressure to conform Illusion of unamity
