Exam 3 Flashcards

1
Q

The most comprehensive U.S. law regarding
worker safety. It was enacted in 1970.

A

Occupational Safety and Health Act (OSHA)

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2
Q

The most obvious examples of sexual harassment involve ________________, meaning that a person makes a benefit (or punishment) contingent on an employee’s submitting to (or rejecting) sexual advances.

A

Quid pro quo harassment

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3
Q

What act applies to organizations that employ 15 or more persons working 20 or more weeks a year and that are involved in interstate commerce, as well as state and local governments, employment agencies, and labor organizations?

A

Title VII of the Civil Rights Act of 1964

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4
Q

In 1967, Congress passed the ________________, which prohibits discrimination against workers who are over the age of 40.

A

Age Discrimination in Employment Act

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5
Q

The concept of _________________ implies that employees are resources of the employer.

A

Human resource management

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6
Q

An effective incentive pay plan should have ______________ linked to _______________.

A

Performance measures; The organizations goals

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7
Q

On average, out of every dollar spent by a company on employee compensation, more than _____________ go to employee benefits.

A

30 cents

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8
Q

What 4 benefits provided by the employer are required by law in the United States?

A

Social security, unemployment insurance, workers compensation, and FMLA

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9
Q

A federal mandated program administered by states to minimize unemployment hardships. Unfavorable experience ratings of employers lead to higher premiums.

A

Unemployment insurance

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10
Q

Requires organizations with 50 or more employees to provide up to 12 weeks of unpaid leave after childbirth or adoption, to care for a seriously ill family member, or for an employee’s own serious illness. Employers must guarantee these employees same or comparable job when they return to work.

A

Family and Medical Leave Act (FMLA)

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11
Q

Means that an employee is paid a given amount regardless of the number of hours worked or quality of the work.

A

Salary

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12
Q

Refers to incentive pay in which the wage paid is higher when a greater amount is produced.

A

Differential piece rate

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13
Q

A type of incentive pay in which payments are a percentage of an organization’s profits and do not become part of its employees’ base salary.

A

Profit sharing

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14
Q

A group incentive program that measures improvements in productivity and effectiveness and distributes a portion of each gain to employees.

A

Gainsharing

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15
Q

When an employee’s pay is calculated as a percentage of sales.

A

Commission pay

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16
Q

The FLSA’s restrictions on the use of child labor apply to children ______________________.

A

Younger than 18

17
Q

An incentive plan that pays workers extra for work done in less than a preset “standard time.” They encourage employees to work as fast as they can.

A

Standard hour plan

18
Q

A wage based on the amount they produce.

A

Piecework rate

19
Q

Pay structure specifically designed to energize, direct, or control employees’ behavior.

A

Incentive pay

20
Q

Turnover initiated by an employer (often with employees who would prefer to stay).

A

Involuntary turnover

21
Q

Turnover initiated by employees (often when the organization would prefer to keep them).

A

Voluntary turnover

22
Q

Refers to the meeting of a departing employee with the employee’s supervisor and/or a human resource specialist to discuss the employee’s reasons for leaving.

A

Exit interview

23
Q

A principle of discipline that gives clear warning and follows up with consistent, objective, immediate consequences.

A

Hot stove rule

24
Q

Results when too many expectations or demands are placed on a person.

A

Role overload

25
A set of behaviors with which employees try to avoid the work situation physically, mentally, or emotionally.
Job withdrawal
26
Represent their members’ interests and resolve conflicts with employers.
Labor unions
27
The National Labor Relations Board certifies a union as the exclusive representative of a group of employees when __________________.
A majority of workers vote in favor of a union.
28
Field that emphasizes skills that managers and union leaders can use to minimize costly forms of conflict (such as strikes) and seek win-win solutions to disagreements.
Labor Relations
29
A union security arrangement under which a person must be a union member before being hired; illegal for those covered by the National Labor Relations Act.
Closed shop
30
Negotiation between union representatives and management representatives to arrive at a contract defining conditions of employment for the term of the contract and to administer that contract.
Collective Bargaining
31
An employer’s exclusion of workers from a work-place until they meet certain conditions.
Lockout
32
When members vote out existing union. It follows same process as representation election. May not occur when contract is in effect.
Decertification