Exam 2 Flashcards
A planned attempt by an organization to facilitate employee learning of job-related knowledge, skills, and behaviors
Training
A process of systematically developing training to meet specified needs
Instructional design
A computer application that automates the administration,development, and delivery of training programs
Learning Management System
The process of evaluating the organization, individual employees, and employees’ tasks to determine what kinds of training, if any, are necessary
Needs assessment
The process for determining appropriateness of training by evaluating characteristics of the organization
Organizational Analysis
Refers to the combination of employee characteristics and positive work environment that permit training
Readiness for training
A work-study training method that teaches job skills through a combination of structured on-the-job training and classroom training
Apprenticeship
On-the-job learning sponsored by an educational institution as a component of an academic program
Internship
A combination of formal education, job experiences, relationships,and assessment of personality and abilities to help employees prepare for the future of their careers
Employment development
A career that frequently changes based on changes in the person’s interest,abilities, and values and in the work environment
Protean career
An experienced, productive senior employee who helps develop a less experienced employee
A mentor
A manager who is otherwise competent, may engage in some behaviors that make him or her ineffective or even “toxic” – someone who stifles ideas and drives away employees
Dysfunctional manager
In the context of employee development, _____________ refers to the combination of tasks, relationships, problems, demands and other features of an employee’s job. (i.e. job enlargement, job enrichment, job rotation, downward move)
Job experience
The four approaches to employee development are
Formal education, interpersonal relationships, job experience, and assessment
The combination of people, technology, and organizational structure that makes full use of the organization’s resources and opportunities in achieving its goals
High-performance work systems
An organization that supports lifelong learning by enabling all employees to acquire and share knowledge
Learning organization
The degree to which employees are fully involved in work and strength of commitment to company
Employee engagement
Ensuring that HR policies, practices, and programs support or are congruent with brand
Brand alignment
A formal review of outcomes of HRM functions. Based on identifying key HRM functions, and key measures of business performance and customer satisfaction
HRM audit
The elements of a high-performance work system are
Organizational structure, task design, people, rewards systems, and information systems
The process through which managers ensure that employers activities and outputs contribute to the organization’s goals
Performance management
A method of performance measurement that requires managers to rank employees in their group from the highest performer to the poorest performer
Simple Ranking
A method of performance measurement that assigns a certain percentage of employees to each category in a set of categories
Forced-Distribution
A method of performance measurement that lists traits and provides a rating scale for each trait; the employer uses the scale to indicate the extent to which an employee displays each trait
Graphic Rating Scale
