exam 3 Flashcards
Interpersonal communication is?
an interactional process in which one person sends a message to another.”
Interpersonal communication involves how many people?
at least two people.
Interpersonal communication is a process involving?
a series of actions.
Interpersonal communication is “one-way. True or False?
False
Interpersonal communication travels in a ________.
bi-directional
What are the six components of the communication process?
The sender The receiver The message The channel The noise The context
What is the noise in the communication process?
Any stimulus that interferes with accurately expressing or understanding a message”.
What is the context in the communication process?
environment in which communication takes place”.
Define: Nonverbal communication
is the transmission of meaning from one person to another through means or symbols other than words”.
What are the six elements of nonverbal communication?
- Personal space
- Facial expression
- Eye contact
- Body language
- Touch
- Paralanguage
Define Proxemics
“the study of personal space”.
Define: Personal space
“a zone of space surrounding a person that is felt to ‘belong’ to that person”.
What are display rules?
Culture-specific norms, called, that govern the expression of emotion
Ex. Man don’t cry or not celebrating after winning
What is the most meaningful element of nonverbal communication?
Duration of Eye contact
What is Kinesics?
The study of communication through body movements
Define: Paralanguage
includes all vocal cues other than the content of the verbal message itself”.
Variations in vocal emphasis can give different meanings to the same words. True or False?
True
Variations in ______ also convey emotions
Speech
Rapid speech when it comes to paralangauge can indicates?
Anxiety or excitement
What are a few misconception about nonverbal cues that indicate deception?
Liars often say less, not more.
Liars are not necessarily good “storytellers” and include less unusual content in stories.
Liars are more tense and make a more negative impression on the listener.
Define: Nonverbal sensitivity
the ability to accurately encode (express) and decode (understand) nonverbal cues”.
Define: Self-disclosure
the act of sharing information about yourself with another person
What three things can can do to be effective listeners?
Signal your interest in the speaker by using nonverbal cues
Hear the other person out before you respond.
Engage in “active listening”
Define: Communication apprehension
or anxiety caused by having to talk with others”
What four responses is communication apprehension fellowed by?
Avoidance – choosing not to participate.
Withdrawal – “clamming up” in conversation you cannot escape.
Disruption – the inability to make fluent statements.
Overcommunication – (e.g., nervous speech).
What are four common barriers of communication?
Defensiveness
Ambushing
Motivational distortion
Self-preoccupation