Exam 3 Flashcards

1
Q

what is I/O psychology?

A

characterized by the scientific study of human behavior in organizations and the workplace.

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2
Q

Industrial

A

concerned with describing job requirements and assessing individuals for their ability to meet those requirements.

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3
Q

Organizational

A

a discipline interested in how the relationships among employees affect those employees and the performance of a business.

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4
Q

Human Factors

A

the study of how workers interact with the tools of work and how to design those tools to optimize workers’ productivity, safety, and health

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5
Q

What impacts job satisfaction?

A

it’s impacted by the work itself, our personality, and the culture we come from and live in.

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6
Q

How is job satisfaction measured?

A

typically measured after a change in an organization, such as a shift in the management model, to assess how the change affects employees.

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7
Q

what is the strongest predictor of job satisfaction?

A

the work-content factor

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8
Q

in I/O psychology, what is the work-content factor?

A

it includes, variety, difficulty level, and role clarity of the job

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9
Q

Why should we care about job satisfaction?

A

it furthers the goals of the organization

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10
Q

work-family balance

A

juggling the demands of work life with the demands of home life

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11
Q

performance appraisals

A

evaluation of an employee’s success or lack of success at performing the duties of the job

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12
Q

job analyses

A

accurately describing the task or job

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13
Q

criteria for abnormal behavior

A
  • deviant (atypical or statistically unusual)
  • maladaptive (disrupts daily life)
  • personally distressful (they find it troubling for a long time)
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14
Q

various approaches to psychological disorders

A

biological, psychological, and sociocultural

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15
Q

under the biopsychosocial model which psychological approach is most important?

A

spiritual

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16
Q

benefits to the Diagnostic and Statistical Manuel (DSM)

A

it now has a longer list of disorders

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17
Q

what are some criticisms to DSM

A

relies too much on social norms and judgements

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18
Q

in the context of psychological disorders, what are risk factors

A

characteristics, experiences, or exposures that increase the likelihood that a person will develop a psychological disorder

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19
Q

Applied Behavior analysis

A

the use of operant conditioning principles to change human behavior

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20
Q

a person diagnosed with an anxiety disorder will experience…

A

constant and unsubstantiated worry that causes significant distress

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21
Q

different types of anxiety and anxiety related disorders

A

general anxiety disorder, panic disorder, social anxiety, specific phobias, and separation anxiety disorder

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22
Q

basic diagnosis criteria for anxiety disorders

A

motor tension, hyperactivity, and apprehensive expectations and thoughts

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23
Q

basic diagnosis criteria of PTSD

A

flashbacks, emotional numbness, inability to sleep or excessive arousal reactions, difficulties with memory and concentration, impulsive behavior

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24
Q

different types of mood disorders

A

major depressive disorder, persistent depressive disorder, substance-induced mood disorder, bipolar disorder

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25
Q

basic criteria of mood disorders

A

signs and symptoms of depression, signs of mania (bipolar)

26
Q

basic diagnosis criteria of narcissistic personality disorder

A
  • fragile self esteem
  • need for attention
  • delusions of grandeur
  • sense of entitlement
  • exaggeration of achievements
27
Q

different types of eating disorders

A

anorexia nervosa, bulimia nervosa, binge-eating disorder

28
Q

basic diagnosis criteria of eating disorders

A
  • anorexia: significantly low body weight
  • bulimia: depression & anxiety
  • binge-eating: overweight or obesity
29
Q

what psychological disorder has the highest mortality rate?

A

anorexia nervosa

30
Q

What influence does the sympathetic and parasympathetic nervous system have on our
ability to cope with stress?

A

triggers our fight or flight response

31
Q

What is Eustress? What function does it serve?

A

stress you feel when you are excited or motivated - good

32
Q

What are the 4 stages of general adaption syndrome?

A
  1. alarm
  2. resistance
  3. exhaustion
  4. normal level
33
Q

Stage 1: Alarm

A

temporary state of shock where resistance to illness and stress falls low

34
Q

Stage 2: Resistance

A

glands throughout the body manufacture hormones that protect you

35
Q

Stage 3: Exhaustion

A

If the all out attempt to combat stress fails and the stress persists, the body becomes exhausted

36
Q

What is the difference between acute and chronic stress?

A

acute: very short
chronic: long-term

37
Q

What are coping skills?

A

the way we respond to feelings of stress, anxiety & depression

38
Q

Can these be learned?

A

yes

39
Q

What role do adaptive coping skills play?

A

they increase our resilience and ability to manage stress

40
Q

What makes a coping skill maladaptive?

A

behaviors and activities that manage difficulty in the short term but end up increasing pain and suffering in the long term

41
Q

Neurologically, why is it important to practice adaptive coping skills?

A

because we learn how to healthily deal with stresses and problems in our lives.

42
Q

Why is substance use a dangerous coping mechanism?

A

because it is not regulated by a doctor, could become addicted, etc.

43
Q

How do different substances act differently in the brain?

A
  • stimulants: excite or speed up
  • depressants: inhibit or slow down
  • hallucinogens: impair reality
44
Q

What are the goals of the community resilience model?

A

to help people widen the Resilient Zone in order to prevent hijacking and to maintain balance

45
Q

Be able to identify and describe the 6 different skills of the Community Resilience Model

A

tracking, resourcing, help now! shift and stay, gesturing, grounding

46
Q

What is the area of psychology that integrates science and theory to prevent and treat psychological disorders?

A

clinical psychology

47
Q

Identify and describe the different approaches to treating psychological disorders

A

psychological, biological & sociocultural

48
Q

What are the benefits of talking to a therapist vs a friend?

A

therapist is a trained specialist to help people. a friend is more like venting, not always confidential

49
Q

What type of mental health professional is qualified to prescribe drugs for psychological
disorders?

A

a psychiatrist

50
Q

What does research say about the effectiveness of psychotherapy?

A

it says yes, it is effective.

51
Q

What is the criteria for something to be considered an evidence-based practice?

A

clinical experience, patient preference, research evidence

52
Q

What is the therapeutic alliance? Why is it important?

A

the relationship between the therapist and the client - important element of successful psychotherapy

53
Q

What is Sigmund Freud’s therapeutic technique called?

A

psychoanalysis

54
Q

What is the main goal of psychoanalysis?

A

to bring unconscious conflicts into conscious awareness

55
Q

What do psychodynamic therapies emphasize?

A

early childhood experiences, therapeutic interpretations

56
Q

What do humanistic therapies emphasize?

A

conscious thoughts in the present, self-healing, personal growth

57
Q

What do behavioral therapies emphasize?

A

over behavior change rather than insights into self or the underlying cause

58
Q

What do cognitive therapies emphasize?

A

thoughts are the main source of psychological problems, how we think controls how we feel

59
Q

What does systematic desensitization involve?

A

apply relaxation while imagining fearful scenes

60
Q

What is aversive conditioning and when can it be an effective treatment?

A

pairing undesirable behavior with punishment to change the behavior