Exam #3 Flashcards
I/O psychology
scientific study of human behavior in organizations and the workplace (or how it effects work or how work effects it)
industrial I/O
describes job requirements and assessing individuals for their ability to meet those requirements
organizational I/O
discipline interested in how the relationships among employees affect those employees and performance of the business
human factors I/O
study of how workers interact with the tools of work and how to design those tools to optimize workers productivity, safety, and health
job satisfaction
the degree in which individuals enjoy their jobs
what impacts job satisfaction?
by work itself, our personality, and the culture we come from and live in
how is job satisfaction measured?
measured after a change in the organization, to assess how the changes affect employees. Measured by using questionnaires that employees complete
what is the strongest predictor of job satisfaction?
the work content factor (variety, difficulty level, and role clarity of the job)
Why should we care about job satisfaction?
measure of job satisfaction is correlated with job performance, and it is related to general life satisfaction
work content factor
the variety, difficulty level and role clarity of the job
work family balance
occurs when people juggle the demands of work life with the demands of family life
performance appraisals
evaluation of employee’s success or lack of success at performing duties of the job
job analyses
determining and listing tasks associated with a particular job
3 criteria to abnormal behavior
- deviant (atypical to culture norms),
- maladaptive (disrupts persons ability to lead a satisfying life)
- personally distressful over a long period of time
biological approach
attributes psychological disorders to organic, internal causes (brain, genetic factors neurotransmitters as sources of abnormality)
psychological approach
emphasizes contributions of experiences, thoughts, emotions, and personal characteristics to explain psychological disorders
sociocultural approach
emphasized the cultural context a individual lives and characteristic, also gender/ethnicity/socioeconomic status/fam relationships/culture
which psychological approach is most important in biopsychosocial
not one is most important but the bipsychosocial model states that all the approaches have a impact in one developing a psychological disorder
diagnostic and statistical manuel (DSM) benefits
using the DSM, one is able to identify what psychological disorder they may have based on the behavior they are exhibiting
DSM criticisms
treats psychological disorders as medical illnesses, relies too much on social norms, too many new categories have been added, loosen standard for diagnostics will add to already high rate of disorders
risk factors (psychological disorders)
characteristics, experiences or exposures that increases the likelihood that one will develop a disorder
applied behavior analysis
use of operant conditioning principles to change human behavior (treatment for ASD (autism spectrum disorder))
what will someone with a anxiety disorder experience
fears that are uncontrollable, and disproportionate to the actual danger one may be in (disrupts ordinary life)
generalized anxiety disorder (GAD)
experience anxiety persistently for at least 6 months and unable to specifically identify reasons for anxiety
panic disorder
when a individual experiences recurrent, sudden onsets of intense terror, often without warning and no specific cause
specific phobias
person has a irrational, overwhelming, persistent of a particular object or situation. explanations of phobias on experiences, memories, and learned associations
post traumatic stress disorder (PTSD)
disorder that develops through exposure to a traumatic event that overwhelms a persons ability to cope
depressive disorders
disorder where someone suffers from depression
major depressive disorder (MDD)
significant depressive episode and depressed characteristics (lethargy & hopelessness), for at least two weeks