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Swoop FA > Exam 3 > Flashcards

Exam 3 Flashcards

1
Q

Who can sit at an over wing exit (OWE)?

A

An able-bodied passenger
18 +
No SSR code
Is not a personal attendant

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2
Q

What do you do if you notice a fuel spill larger than 50 square feet (5 sq m total) or 10 Ft (3 m) in one direction?

A

Rapid Deplanement

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3
Q

A rapid deplanement occurs when a fuel spill that is larger than how many square feet?

A

50

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4
Q

What is the procedure for refueling the plane with passengers on board?

A

Lead Flight attendant and F2 are near the emergency exits L1 and R2
No smoking placards are present and no one is smoking
Doors can’t be locked
Seatbelt sign is NOT on

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5
Q

When are all individual passenger briefings to be completed?

A

Prior to closing the main cabin door.

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6
Q

When are FAs to be secured in jumpseats?

A

For taxi, takeoff and landing AKA critical phases of flight

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7
Q

FAs are permitted to not be secured in jump seats during critical phases of flight to do what?

A

Safety Related Duties

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8
Q

What numbers are entered on the Interphone system to contact the flight deck during an emergency?

A

222

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9
Q

What should flight attendants do in the event of a missed approach or rejected takeoff?

A

Remain seated and wait for the captains instructions.

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10
Q

When is the silent review conducted?

A

Prior to each takeoff and landing.

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11
Q

What is the cue to arm doors and cross check?

A

LFA will announce “Cabin crew arm doors and cross check”.

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12
Q

What is the Clean Aircraft concept?

A

There is no accumulation of snow, frost or ice on Critical Surfaces.

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13
Q

What are the Critical Surfaces?

A

Wings, control surfaces, horizontal and vertical stabilizers, engine intakes and winglets.

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14
Q

When is the post takeoff announcement delivered?

A

60 seconds after takeoff.

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15
Q

Where is the approved stowage for baggage?

A

Overhead Bins
Under seats with restraint bar
Row 1 doesn’t have a seat in front of them so they must use overhead stowage bins.
NOT in lavatories.

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16
Q

How many pilots must be in the flight deck at all times?

A

At least 1.

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17
Q

Cabin checks to ensure seat belt compliance, proper stowage and overhead bins are closed should be completed when?

A

Prior to closing the main cabin door.

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18
Q

What can’t you do during ground service?

A

Use carts
Have tray tables down
Serve alcohol

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19
Q

When is a cabin walkthrough completed?

A

Every 15 minutes.

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20
Q

When are lavatory security checks conducted?

A

Every 2 hours on flights to or from the US.

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21
Q

Are children in restraint systems (CHLD) counted in headcounts?

A

Yes.

Lap held infants and service animals are not counted in headcounts.

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22
Q

When is the safety demo done?

A

AFTER main cabin doors (MCD) are closed.

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23
Q

What is the acronym used for silent review?

A

PROCESS

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24
Q

What does the P in PROCESS stand for?

A

Passenger Headcount

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25
Q

What does the R in PROCESS stand for?

A

Routes for evacuation and procedures.

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26
Q

What does the O in PROCESS stand for?

A

Operation/location of emergency exits.

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27
Q

What does the C in PROCESS stand for?

A

Commands

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28
Q

What does the E in PROCESS stand for?

A

Emergency equipment/location/operation

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29
Q

What does the first S in PROCESS stand for?

A

Scenarios and how to handle.

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30
Q

What does the second S in PROCESS stand for?

A

Seat location of special assistance passengers and ABPs.

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31
Q

What is the purpose of the silent review?

A

To be mentally prepared for an emergency situation.

32
Q

What is the light color on a taxi way?

A

Blue

33
Q

What is the light color on an active runway?

A

White

34
Q

What must be done prior to opening the flight deck door?

A

Dim the lights, especially during night flights, as to not blind the captain.

35
Q

A safety demo has to be redone after a return to the gate if

A

Additional passengers have boarded
Passengers have deplaned and reboarded
The aircraft has physically taken off, landed and returned to gate.

36
Q

When are the critical phases of flight?

A

Under 10,000 feet.

37
Q

What is anti-icing?

A

A precautionary procedure that provides protection against formation of frost or ice & accumulation of snow on treated surfaces of the aircraft for a period of time.

38
Q

What is de-icing?

A

A procedure by which frost, snow or ice is removed from the critical surface of an aircraft in order to render them free of contamination.

39
Q

What are the hazards associated with the apron area?

A 
Prop washer blast
Inadequate lighting 
Noise
Aircraft and vehicle traffic
Weather
40
Q

What are the positions for Safety Demonstration?

A

LFA - FWD on the P/A
P2 - Row 12
P3 - Row 1
P4 - Row 22

41
Q

What must cabin lighting be set to during the safety demonstration?

A

Full Bright

42
Q

What equipment is used for the safety demo?

A

Seatbelt
Oxygen Mask
Life vest
Safety Features Card (from passenger seat pocket)

43
Q

Arming doors is done in what order?

A

Top to bottom

44
Q

Disarming doors is done in what order?

A

Bottom to top. Handle is NOT touched during disarming.

45
Q

Who is included in a head count?

A

Passengers over 2
Infants using a restraint system
FA jumpseat occupants except for operating FAs (i.e. transport Canada inspectors)

46
Q

What announcements are mandatory in English and in French?

A 
Departure
Safety Demo
Post Take Off
Inflight Turbulence
Fasten Seatbelt sign on during flight
Descent announcement
Arrival announcement
47
Q

What is the legal drinking age on Swoop aircraft?

A

18

48
Q

Aircraft can be fueled with passengers on board if

A

ELS is armed
“No smoking” placards are present
Engines are not running
Required minimum cabin crew on board

49
Q

What are the designated evacuation exits during fueling?

A

L1 & R2

50
Q

When are earphones not to be used?

A

On ramp

During safety demonstration

51
Q

What is a red alert and when is it issued?

A

Lightning alert

Issued when lightning detected within 3 miles

52
Q

What is the percentage of alchohol that is considered intoxcating?

A

2.5 %

53
Q

How many drinks in the air is 1 on the ground equal to?

A

3

54
Q

What is the process when you find a passenger drinking their own alcohol?

A
  1. Inform the passenger of the regulations
  2. Confiscate and dispose of
  3. Notify the Captain (via LFA)
  4. Submit an IHR
55
Q

What appearance age do we ID under?

A

25

56
Q

What announcement is the cue to do final checks and get ready to go?

A

Departure announcement

57
Q

When is the boarding announcement delivered?

A

During boarding

58
Q

When do FAs conduct head counts?

A

On Mexico, Caribbean and Through Flights.

59
Q

A passenger with an SSR code EXST is counted as how many passengers during head count?

A

1

60
Q

What is the procedure to arm doors?

A
  1. Place warning strap across window
  2. Verify door is locked by pushing down on handle
  3. Remove grit bar from stowage hooks on the slide bustle
  4. Place Grit bar into floor panels, locking into place
61
Q

What is the arming doors cross check procedure?

A
  1. Visually confirm and check assigned door
  2. Physically confirm adjacent door
  3. Verbally confirm adjacent door with crew member. “Doors armed, cross-check complete”.
  4. Conference call to confirm door modes
62
Q

What are considered safety related duties?

A

Pre-flight safety demo
Cabin checks
Activation of announcements
Secure Gally

63
Q

What does critical contamination effect?

A

The flight performance of the aircraft.

The ability for the aircraft to generate lift and activate flight.

64
Q

Do passengers need to be monitored for safety on the ramp?

A

Yes

65
Q

Who has final authority to deny boarding?

A

Pilot

66
Q

What is Hold Over?

A

Limit of the effectiveness of de-icing procedures before it needs to be redone. Is determined by the captain.

67
Q

What type of agent is de-icing?

A

Type One

68
Q

What type of agent is anti-icing?

A

Type 4

69
Q

What colour is anti-icing agent?

A

Green

70
Q

What colour is de-icing agent?

A

Orange/Pink

71
Q

What temperature is anti-icing agent applied?

A

Cold

72
Q

What temperature is de-icing agent applied?

A

Hot

73
Q

What are the signs of a rejected takeoff?

A

A sudden power reduction during the takeoff roll, along with aggressive braking.

74
Q

When does a missed approach occur?

A

When a flight is on approach for landing and the Captain decides not to complete the approach and land the aircraft.

75
Q

When does a rejected takeoff occur?

A

When a flight has begun its takeoff roll and the Captain decides not to complete the takeoff and stops the aircraft.

Swoop FA (11 decks)

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