Exam 3 Flashcards
Emotions
Short lived feeling experience that are usually caused by an event
Moods
Longer lived and less intense than emotions, lack stimulus.
Emotional intelligence
Ability to detect and manage emotional cues and information
Six basic emotions
Anger Fear Sadness Happiness Disgust Surprise
Affective commitment
Employees positive emotional attachment to organization
Organizational Commitment
Identifying with an organization, and its goal, so that the group identity is pat of the individual’s identity.
Perceived Organizational Support
The degree to which an individual believes the organization values their contributions and input.
Four Employee Responses to Dissatisfaction
Constructive Destructive
Active Voice Exit
Passive Loyalty Neglect
Needs Theories
Humans are motivated by certain needs
Self-Sufficiency Theories
Humans desire to exert power in the form of physical or social control
Sociality Theories
Human beings are driven by the need to belong
Meaning making Theories
Human employ logic toward applications of problems.
Biological Theories
Humans are motivated by biological incentive system
McClelland’s Theory of Needs
Focuses on 3 needs: Achievement, Power and Affiliation
Two factor Theory
Relates intrinsic factors to job satisfaction and associates extrinsic factors with Dissatisfaction
Intrinsic
Advancement Recognition responsibility
Extrensic
Supervision pay more physical items
Job rotation
Employees are exposed to several different roles and profiles across the company
Job simplifcation
Breaking the job into easier subparts to enhance productivity
Job Enlargement
An increase of a job tasks and responsibilities to make position more Challenging
Horizontal
Job enrichment
Increase in organizational access and responsibilities
Vertical
Core Job Dimensions
Skill Variety, Task Identity, Task significance, Autonomy, and feedback
MPS
Skill Variety + Task Identity+ Task significance x Autonomy x feedback
Group Typology
Two groups Formal and Informal
Social Identity Theory
three main elements Categorization, Identification, and Comparison
Pitfalls: Stereotype negative Eval
Teams
Collectively work together
Group
Share information but work individually
Enabling Contraints
a sense of limitations, accompanied by
the empowerment to exercise freedom within these lim-
itations
